Very beautiful serene property. Excellent service by a wonderful team.

Very beautiful serene property. Excellent service by a wonderful team.

I was very disappointed with our stay at Sierra Lago. It took nearly an hour to drive up to the resort (16k) on a slow-going, bumpy road. None of the staff spoke English which made it very difficult to communicate some of the questions and concerns we had. Our "suite" was a rustic cabin that was in dire need of an update. The toilet did not flush properly, the bath/jacuzzi was absolutely gross and not cleaned, and if you were not careful, you could have fallen off the elevated "loft" bedroom because there were no rails on the steps. As a agile 35 year old, my biggest fear was falling off the elevated bedroom. I would not feel confident at all having my elderly parents stay here as they would break bones or hurt themselves if they fell at all. The room needed so many upgrades. The worst of all was just how dirty and dusty the room was. We began to fill the jacuzzi tub and a brown foam formed where the water line was because of how unused and not clean the inside of the tub was. Outside of each cabin were large bags of towels and supplies just stored against the cabin. A security guard also drove his very noisy dirt bike around the property at midnight one night shining lights around the cabin. The trip wasn't relaxing and, for what we paid, was not worth it!

I was very disappointed with our stay at Sierra Lago. It took nearly an hour to drive up to the resort (16k) on a slow-going, bumpy road. None of the staff spoke English which made it very difficult to communicate some of the questions and concerns we had. Our "suite" was a rustic cabin that was in dire need of an update. The toilet did not flush properly, the bath/jacuzzi was absolutely gross and not cleaned, and if you were not careful, you could have fallen off the elevated "loft" bedroom because there were no rails on the steps. As a agile 35 year old, my biggest fear was falling off the elevated bedroom. I would not feel confident at all having my elderly parents stay here as they would break bones or hurt themselves if they fell at all. The room needed so many upgrades. The worst of all was just how dirty and dusty the room was. We began to fill the jacuzzi tub and a brown foam formed where the water line was because of how unused and not clean the inside of the tub was. Outside of each cabin were large bags of towels and supplies just stored against the cabin. A security guard also drove his very noisy dirt bike around the property at midnight one night shining lights around the cabin. The trip wasn't relaxing and, for what we paid, was not worth it!

beautiful property very difficult to get to and road is slightly dangerous through the mountains

beautiful property very difficult to get to and road is slightly dangerous through the mountains

The whole place is beautiful.

The whole place is beautiful.

Situated next to a beautiful lake, surrounded by mountains, the cabins are impeccable. Service provided was friendly and very professional. The web site really does not adequately describe that “all-inclusive” is not just the regular stuff expected at beach resorts - this restaurant is five-star!! A special getaway from a beach vacation to something entirely different from your expectations. This is worth a try, even if you are only in Puerto Vallarta for a week, as it adds a completely different dimension.

Situated next to a beautiful lake, surrounded by mountains, the cabins are impeccable. Service provided was friendly and very professional. The web site really does not adequately describe that “all-inclusive” is not just the regular stuff expected at beach resorts - this restaurant is five-star!! A special getaway from a beach vacation to something entirely different from your expectations. This is worth a try, even if you are only in Puerto Vallarta for a week, as it adds a completely different dimension.

This place it's a paradise!!! Beautiful!! Food, service, cabins everything was great 👍

This place it's a paradise!!! Beautiful!! Food, service, cabins everything was great 👍

This property was wonderful. Our cabin was well furnished and very fresh and clean. The options for activities were great. We chose to hike to a high peak that had a 360 degree view of the Sierra Madres and valleys below. Getting here was an adventure. Two hours to Mascota on very winding roads and then a 25K trek up the mountain. I had a regular rental car and negotiating the winding, rocky road up to the gates of the hotel was quite stressful. I would recommend a 4WD with high clearance. Watching the stars here on a clear night is spectacular. Food was excellent and drinks were top notch. First time in the mountains in Mexico, and it was wonderful. A nice contrast to the beaches in PV area.

This property was wonderful. Our cabin was well furnished and very fresh and clean. The options for activities were great. We chose to hike to a high peak that had a 360 degree view of the Sierra Madres and valleys below. Getting here was an adventure. Two hours to Mascota on very winding roads and then a 25K trek up the mountain. I had a regular rental car and negotiating the winding, rocky road up to the gates of the hotel was quite stressful. I would recommend a 4WD with high clearance. Watching the stars here on a clear night is spectacular. Food was excellent and drinks were top notch. First time in the mountains in Mexico, and it was wonderful. A nice contrast to the beaches in PV area.

room was cold and no heat. got lost on property and no map provided

This is my fourth time going to Sierra Lago, and I can honestly say that this time I enjoyed it the most. The scenary is beautiful, the weather in July is amazing even with the occasional rain throughout the day. I have taken my family every time, and know one has ever said that they did not enjoy their stay. Sierra Lago has done some extensive remodeling, and it is truly an amazing resort. The service from the staff is incredible, the cabins are in great condition, and very clean. The food is very good, as are the drinks. If you want a very memorable and peaceful vacation, you will not go wrong with Sierra Lago (La Laguna de Juanacatlan)!

This is my fourth time going to Sierra Lago, and I can honestly say that this time I enjoyed it the most. The scenary is beautiful, the weather in July is amazing even with the occasional rain throughout the day. I have taken my family every time, and know one has ever said that they did not enjoy their stay. Sierra Lago has done some extensive remodeling, and it is truly an amazing resort. The service from the staff is incredible, the cabins are in great condition, and very clean. The food is very good, as are the drinks. If you want a very memorable and peaceful vacation, you will not go wrong with Sierra Lago (La Laguna de Juanacatlan)!

The views and setting are amazing, it can either be a romantic getaway or a great family vacation. The hotel grounds are impeccable, the food is delicious, and the staff is friendly, competent and helpful. You will truly enjoy your stay.

The views and setting are amazing, it can either be a romantic getaway or a great family vacation. The hotel grounds are impeccable, the food is delicious, and the staff is friendly, competent and helpful. You will truly enjoy your stay.

Booked one night to get out of Puerto Vallarta for a bit. This place is about a 2 1/2 drive from PV and well worth it. I will be going back.

we had a delightful stay, staff friendly, good good. it would be nice to have kitchen units.

we had a delightful stay, staff friendly, good good. it would be nice to have kitchen units.

The road to Sierra Largo was a little scary driving during the rain, but once you reach the resort you are in paradise. Beautiful resort, food and views. Our stay was all about relaxing and the food and we enjoyed our cozy beautiful room and the restaurant. The only knock is that the bed was a 4 star in a 5 star resort in my opinion and I'm being picky here.

The road to Sierra Largo was a little scary driving during the rain, but once you reach the resort you are in paradise. Beautiful resort, food and views. Our stay was all about relaxing and the food and we enjoyed our cozy beautiful room and the restaurant. The only knock is that the bed was a 4 star in a 5 star resort in my opinion and I'm being picky here.

Stunning place a must see!

Stunning place a must see!

It was a romantic getaway, the location enhanced the romance to the highest levels. We will definetely return to this piece of heaven on earth. Don't let the remoteness and difficulty of access to the location dissuade you, once there you will be amazed.

It was a romantic getaway, the location enhanced the romance to the highest levels. We will definetely return to this piece of heaven on earth. Don't let the remoteness and difficulty of access to the location dissuade you, once there you will be amazed.

This is a great place if you really want to relax. Great great place

This is a great place if you really want to relax. Great great place

My mom and I stayed here for one night and what an experience! The hotel is beautiful and so relaxing. If you are looking for a place to relax and get away then this is the place! ENJOY!

My mom and I stayed here for one night and what an experience! The hotel is beautiful and so relaxing. If you are looking for a place to relax and get away then this is the place! ENJOY!