Friendly staff. Suite was big and had a panoramic view

Friendly staff. Suite was big and had a panoramic view

Great location for relaxation need to improve food menu and choices

Great location for relaxation need to improve food menu and choices

Excellent location along the beach. The suite was overlooking sea and balcony offered amazing view. The staff was very friendly and corteous. The food was great with loads of choices. One of my best experiences.

Excellent location along the beach. The suite was overlooking sea and balcony offered amazing view. The staff was very friendly and corteous. The food was great with loads of choices. One of my best experiences.

good property , good hotel , good staff But ac smells bad due to humidity

good property , good hotel , good staff But ac smells bad due to humidity

Best holiday yet!! Excellent and helpful staff, LOTS of activities to do, and the kids club was amazing! Only downside was uncomfortable squeeze to use the toilet; remove glass wall or redesign bathroom. Definitely rebooking.

Best holiday yet!! Excellent and helpful staff, LOTS of activities to do, and the kids club was amazing! Only downside was uncomfortable squeeze to use the toilet; remove glass wall or redesign bathroom. Definitely rebooking.

It is a good hotel, the location and beach is nice. The front desk and restaurant staffs are very friendly.

It is a good hotel, the location and beach is nice. The front desk and restaurant staffs are very friendly.

I was offered a paid upgrade during check in because we were 2 adults 2 kids and I was promised to get two single bed and a king bed but we end up no bed in the room. After 3 times complaint , they delivered a very uncomfortable bed that springs would hurt your back but still only one bed . I asked my original room back but no room was available. Solution offered by manager that they removed additional charges for the upgrade but it still did not help at all because we just wanted to have a good rest for 2 days . All family had to sleep in the same bed eventually

I was offered a paid upgrade during check in because we were 2 adults 2 kids and I was promised to get two single bed and a king bed but we end up no bed in the room. After 3 times complaint , they delivered a very uncomfortable bed that springs would hurt your back but still only one bed . I asked my original room back but no room was available. Solution offered by manager that they removed additional charges for the upgrade but it still did not help at all because we just wanted to have a good rest for 2 days . All family had to sleep in the same bed eventually

Overall hotel is of a lower standard than 5 star. Checkin took 20 (checkout 10) minutes, room bathroom had a bad smell and the room and corridors were in a poor condition. Whilst most staff were helpful they seemed to have a can’t do attitude as opposed to can do. Breakfast buffet was very disappointing with poor quality food and only 1 live egg cooking station. If I travelled to this area again I would pay a few dollars more and stay in one of the alternative 5 star hotels on the same beach.

Overall hotel is of a lower standard than 5 star. Checkin took 20 (checkout 10) minutes, room bathroom had a bad smell and the room and corridors were in a poor condition. Whilst most staff were helpful they seemed to have a can’t do attitude as opposed to can do. Breakfast buffet was very disappointing with poor quality food and only 1 live egg cooking station. If I travelled to this area again I would pay a few dollars more and stay in one of the alternative 5 star hotels on the same beach.

Hotel was very nice however there was nothing on the website the hotel was under renovation. A little disappointing to pull up and the front entrance was blocked off. Otherwise food, drink, pool and beach were lovely. Thank you a wonderful stay.

Hotel was very nice however there was nothing on the website the hotel was under renovation. A little disappointing to pull up and the front entrance was blocked off. Otherwise food, drink, pool and beach were lovely. Thank you a wonderful stay.

Rotana resort Fujariah is amazing for family, beds mattresses and pillows needs to be more cozy to help better sleep and comfort

Rotana resort Fujariah is amazing for family, beds mattresses and pillows needs to be more cozy to help better sleep and comfort

NIce Hotel next to the beach, many activity options and great family atmosphere.

Was an excellent stay with friends where the great weather , pool, sea and beach .

Was an excellent stay with friends where the great weather , pool, sea and beach .

NIce Hotel next to the beach, many activity options and great family atmosphere.

Check in took 55 min!! Dinner was so bad Bathroom in my room had water leakage.. Else all fine

Check in took 55 min!! Dinner was so bad Bathroom in my room had water leakage.. Else all fine

My wife and I showed up around 2:30 pm and it took around 2 hours to get checked in to our hotel due to the Eid holiday season. Went to the bar and spent around 250 dirhams while waiting for the room to be cleaned. Finally we arived in our room and requested some ice because we were so hot, and we were charged 20 dirhams for it and were very upset that after waiting 2 hours and spending money at the bar waiting that we were charged for ice. Overall the hotel layout is extreamly nice and the room was great. We also had some bad service at the swim up bar with employees that had no basic knowledge of customer service; giving us attitude that we asked for food order. Our experience was very nice minus the charge for ice the long wait for our room and bad poool side customer service.

My wife and I showed up around 2:30 pm and it took around 2 hours to get checked in to our hotel due to the Eid holiday season. Went to the bar and spent around 250 dirhams while waiting for the room to be cleaned. Finally we arived in our room and requested some ice because we were so hot, and we were charged 20 dirhams for it and were very upset that after waiting 2 hours and spending money at the bar waiting that we were charged for ice. Overall the hotel layout is extreamly nice and the room was great. We also had some bad service at the swim up bar with employees that had no basic knowledge of customer service; giving us attitude that we asked for food order. Our experience was very nice minus the charge for ice the long wait for our room and bad poool side customer service.

Trying to milk the customer as much as they can

Trying to milk the customer as much as they can

Fairly decent hotel on a nice beach but definitely not a 5* experience at all. Middle ranking 4* now catering to eastern European 'all inclusive' market. Minimal eating options and obscenely priced fish restaurant that does not have the a la carte menu that is advertised. Very slow internet! Much better hotels around offering much better value- a shame as I stayed here 5 years ago and it was wonderful - and the Rotana brand is usually much better than this

Fairly decent hotel on a nice beach but definitely not a 5* experience at all. Middle ranking 4* now catering to eastern European 'all inclusive' market. Minimal eating options and obscenely priced fish restaurant that does not have the a la carte menu that is advertised. Very slow internet! Much better hotels around offering much better value- a shame as I stayed here 5 years ago and it was wonderful - and the Rotana brand is usually much better than this