It was simply a horrible experience staying in Lindsay. I will never stay there again nor i will recommend someone. Support staffs were good and cordial. Even plates were using during breakfast , were so old no can imagine unless you experience thru it. Furniture were all broken down. Amenities were good.

It was simply a horrible experience staying in Lindsay. I will never stay there again nor i will recommend someone. Support staffs were good and cordial. Even plates were using during breakfast , were so old no can imagine unless you experience thru it. Furniture were all broken down. Amenities were good.

A bad experience. Service was rude and unhelpful. Room was much smaller than the photos showed. Very noisy part of town - not recommended at all for guests looking for a relaxed holiday. When we said that we would move out, the hotel refused to give any refund - we lost 11 days of paid stay. Maybe okay for somebody on a business trip in that area - book only for one day first and then see how it goes.

A bad experience. Service was rude and unhelpful. Room was much smaller than the photos showed. Very noisy part of town - not recommended at all for guests looking for a relaxed holiday. When we said that we would move out, the hotel refused to give any refund - we lost 11 days of paid stay. Maybe okay for somebody on a business trip in that area - book only for one day first and then see how it goes.

I think there is a kind of scam going on - real (1) to (5) below - this is based on my experience. (1) The description and photos are not the room that is given to you. When you say it to the receptionist, they argue and blame it on the platform (HOTELS.COM), However, I think Hotels.com cannot be blamed (based on my experience in several countries); (2) The receptionist will call the hotel manager to show that they are trying to help the customer, but it is a charade. The manager will say, you can let the customer go by entering "no show". Obviously, this means you will lose some money as they flag you as "no show" - your card details are already with Hotels.com (this is the reason that I stayed in the hotel, rather than walkout); (3) After manager disconnects, an additional choice is offered - pay 35-40% for the room you thought you booked (i.e., same description and the one you see in the photo). It appears that Lindsay has one Junior Suite (INR5,500+ GST). With that room rate, you could get a better room at a different hotel. A hotel that is is clean and not dated (with Lindsay, the theme of the hotel is nostalgia, but one may have both nostalgia and the clean rooms and facilities). (4) I understood this to be a scam, since the receptionist asked me to check the room "repeatedly" before paying, First I thought he was being polite, but then it occurred to me that this is happening regularly (i.e., misleading customers) and they anyway know at that point guest cannot leave

I think there is a kind of scam going on - real (1) to (5) below - this is based on my experience. (1) The description and photos are not the room that is given to you. When you say it to the receptionist, they argue and blame it on the platform (HOTELS.COM), However, I think Hotels.com cannot be blamed (based on my experience in several countries); (2) The receptionist will call the hotel manager to show that they are trying to help the customer, but it is a charade. The manager will say, you can let the customer go by entering "no show". Obviously, this means you will lose some money as they flag you as "no show" - your card details are already with Hotels.com (this is the reason that I stayed in the hotel, rather than walkout); (3) After manager disconnects, an additional choice is offered - pay 35-40% for the room you thought you booked (i.e., same description and the one you see in the photo). It appears that Lindsay has one Junior Suite (INR5,500+ GST). With that room rate, you could get a better room at a different hotel. A hotel that is is clean and not dated (with Lindsay, the theme of the hotel is nostalgia, but one may have both nostalgia and the clean rooms and facilities). (4) I understood this to be a scam, since the receptionist asked me to check the room "repeatedly" before paying, First I thought he was being polite, but then it occurred to me that this is happening regularly (i.e., misleading customers) and they anyway know at that point guest cannot leave

Excellent location for central Kolkata tourist attractions. Very easy to walk to lots. Some great places for food right by the hotel too.

Excellent location for central Kolkata tourist attractions. Very easy to walk to lots. Some great places for food right by the hotel too.

The rooms are very old. AC is also not working properly

The rooms are very old. AC is also not working properly

The room was booked for 2 adults and paid accordingly, where my friend was local citizen who was supposed to stay with me. But they didn’t allow my friend to stay with me. So, I’ve checked out at midnight at booked another hotel through booking.com. It was a waste of money for me. Hotels.com should investigate this issue and should not harass any guest in future. We are paying for comfort, not to waste our money.

The room was booked for 2 adults and paid accordingly, where my friend was local citizen who was supposed to stay with me. But they didn’t allow my friend to stay with me. So, I’ve checked out at midnight at booked another hotel through booking.com. It was a waste of money for me. Hotels.com should investigate this issue and should not harass any guest in future. We are paying for comfort, not to waste our money.

It is a very conveniently located property with an average decore and ambiance- the staff is very helpful. Food is below avarage

It is a very conveniently located property with an average decore and ambiance- the staff is very helpful. Food is below avarage

1st stayed here in 2016 and as I liked it then, I would stay here again in 2018. What a regret. No smiles, no nice customer service and I even had the restaurant manager yell at me. Lobby staff dont know whats going on. The hotel is getting old and tired and could so with a face lift. Bed was as hard as nails. Glad I was only there for 1 night.

1st stayed here in 2016 and as I liked it then, I would stay here again in 2018. What a regret. No smiles, no nice customer service and I even had the restaurant manager yell at me. Lobby staff dont know whats going on. The hotel is getting old and tired and could so with a face lift. Bed was as hard as nails. Glad I was only there for 1 night.

This was our second time starting here. This time the check in was lightning fast. Tom was good and clean. Amenities were educate. Breakfast was good. And New market, Hogg Market, bazar Kolkata, treasure island, sim mall is near

This was our second time starting here. This time the check in was lightning fast. Tom was good and clean. Amenities were educate. Breakfast was good. And New market, Hogg Market, bazar Kolkata, treasure island, sim mall is near

I've booked for Deluxe Room with king size bed for ourself. I've sent one colleague to them before I arrive to confirm that.They confirmed that to my colleague. But when I reached the, they gave me to single bed. And those beds can't be joined. My 2 years old daughter slept in the middle without comfort. Next day they have us double bed. Toilet amenities were not adequate. In breakfast they don't offer only egg! Their only positive thing is their location.

Very comfortable and well maintained room, in a very central Kolkata location. Nice rooftop restaurant. Free breakfast buffet is a plus.

Very comfortable and well maintained room, in a very central Kolkata location. Nice rooftop restaurant. Free breakfast buffet is a plus.

Value plus in central Calcutta. Tourist area. Lovely big rooms. Very clean and today.

Value plus in central Calcutta. Tourist area. Lovely big rooms. Very clean and today.

Hotel needs new floor coverings throughout. Hot water good. Internet good. Breakfast good. Could improve by providing/finding taxi drivers who are not crooks (rare in Calcutta).

Hotel needs new floor coverings throughout. Hot water good. Internet good. Breakfast good. Could improve by providing/finding taxi drivers who are not crooks (rare in Calcutta).

I will never book with Expedia.com again. You made an error and put only one person in a double deluxe room. I had to pay for my child almost AU$29 per night in a double bed room. Hotel is OK but the fee charged is not good. Expedia made a mistake and I had to pay extra $29 per night.

I will never book with Expedia.com again. You made an error and put only one person in a double deluxe room. I had to pay for my child almost AU$29 per night in a double bed room. Hotel is OK but the fee charged is not good. Expedia made a mistake and I had to pay extra $29 per night.

Opposite New Market in the centre of Kolkata but quiet enough. We took a Junior Suite, which was quite spaceous. The hotel is an older style place that has atmosphere. The trade off are rooms that are a bit tired. If you enjoy being in the lively centre this is a good place to stay.

Opposite New Market in the centre of Kolkata but quiet enough. We took a Junior Suite, which was quite spaceous. The hotel is an older style place that has atmosphere. The trade off are rooms that are a bit tired. If you enjoy being in the lively centre this is a good place to stay.

+'s: 5 min walk from the Indian Museum (A must see!) Nice staff. Appealing rooftop bar/restaurant. Safe. Fast elevator. Basic amenities provided. Bottles water provided in room. Buffet breakfast offered Indian & British options. Tasty fruit & great juices. Coffee machine with options for good coffee, cafe au lait, cappucino. -'s: Be prepared for an electric hot water heater on the wall - takes about 10 mins before you can get hot water. Enough for a quick shower. No shower stall - water drains through the floor. Neither of these are a problem - but don't be surprised!

+'s: 5 min walk from the Indian Museum (A must see!) Nice staff. Appealing rooftop bar/restaurant. Safe. Fast elevator. Basic amenities provided. Bottles water provided in room. Buffet breakfast offered Indian & British options. Tasty fruit & great juices. Coffee machine with options for good coffee, cafe au lait, cappucino. -'s: Be prepared for an electric hot water heater on the wall - takes about 10 mins before you can get hot water. Enough for a quick shower. No shower stall - water drains through the floor. Neither of these are a problem - but don't be surprised!

The hotel is close to New Market. The staff don't provide toilet paper unless you ask. Even when the rolls empty they don't replace it when cleaning the room. When cleaning the room they never replaced bed sheets in the 3 weeks i stayed there. Some Confectionery i bought for poor kids on Christmas went missing. Cups that i used weren't cleaned properly. Door pass had to be reactivated every few days. My white socks were very dirty because floor never cleaned. Buffet breakfast was all indian food. They cooked eggs only Christmas day.