Pan Pacific Serviced Suites Kuala Lumpur
Appartement-Hotel in Kuala Lumpur City
2 Gäste · 1 Schlafzimmer · 1 Badezimmer
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Hochkarätige ErfahrungEine der teureren Immobilien in der Gegend
Inklusive wesentlicher AusstattungPool, Küche oder Kochnische, Klimaanlage und mehr
Über dieses Hotel
Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite.
Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite.
Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Ausstattung
Pool
Klimaanlage
Küche oder Kochnische
Internet/WiFi
Waschmaschine
Whirlpool oder Spa
TV
Fitnessstudio oder Fitnesscenter
Karte von Kuala Lumpur City
Verfügbare Zimmer
Suite, 2 Bedrooms
Betten nicht angegeben • 75 m²
Schlafplätze 2
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Deluxe Suite, 2 Bedrooms
Betten nicht angegeben • 76 m²
Schlafplätze 2
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Premier Suite, 2 Bedrooms
Betten nicht angegeben • 80 m²
Schlafplätze 2
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Suite, 1 Bedroom
Betten nicht angegeben • 47 m²
Schlafplätze 2
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Deluxe Suite, 1 Bedroom
Betten nicht angegeben • 58 m²
Schlafplätze 2
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€€€€
Bewertungen und Rezensionen
2.5 / 5.0
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
0.5 / 5.0
My family of 6 adults stayed here on 10/11. I have run into two customer service issues.
(1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response.
(2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates.
Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
0.5 / 5.0
My family of 6 adults stayed here on 10/11. I have run into two customer service issues.
(1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response.
(2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates.
Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
2.5 / 5.0
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
2.5 / 5.0
Amazing hotel, modern and beautiful decor, great location. Very comfortable stay, great location
2.0 / 5.0
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof
However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
2.0 / 5.0
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof
However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
5.0 / 5.0
Great apartment in the centre of everything
5.0 / 5.0
Great apartment in the centre of everything
5.0 / 5.0
Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.
5.0 / 5.0
Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.
5.0 / 5.0
Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room.
The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff.
The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
5.0 / 5.0
Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room.
The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff.
The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
2.5 / 5.0
Amazing service from the moment we step in the lobby!
2.5 / 5.0
Amazing service from the moment we step in the lobby!
5.0 / 5.0
Absolutely beautiful apartment
5.0 / 5.0
Absolutely beautiful apartment
5.0 / 5.0
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
5.0 / 5.0
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
5.0 / 5.0
Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
5.0 / 5.0
Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
2.0 / 5.0
Overall an excellent stay.
Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
2.0 / 5.0
Overall an excellent stay.
Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
5.0 / 5.0
Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others.
Hotel is clean and spacious.
5.0 / 5.0
Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others.
Hotel is clean and spacious.
2.5 / 5.0
This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay)
5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
2.5 / 5.0
This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay)
5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
4.0 / 5.0
Great location with lots of dinning options.
4.0 / 5.0
Great location with lots of dinning options.
5.0 / 5.0
Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏
5.0 / 5.0
Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏
5.0 / 5.0
Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life.
The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day.
I have planned to return next year.
5.0 / 5.0
Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life.
The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day.
I have planned to return next year.
5.0 / 5.0
Great place and great buffet breakfast and all day espresso coffee
5.0 / 5.0
Great place and great buffet breakfast and all day espresso coffee
5.0 / 5.0
Clean and well maintained.
5.0 / 5.0
Clean and well maintained.
0.5 / 5.0
check in was ok but when we arrived we expected someone to escort us to our rooms and at least get a guide on what is available in the hotel as well as how to manage their poor aircondations. You couldn't turn up the temperature, so it was constantly freezing in the rooms, which was uncomfortable. This was told to the front desk and we were moved to a new room late at night. The new room had the exact same problem and we got a "premium" room which was exactly like the other two rooms, just with a better view. Again, the air conditioning could not be turned up in degrees. We were seriously woken up at 1-2am because engineers came to check the system, even though we had contacted them way before that time. They have ruined our honeymoon, and we have wasted a total of two and a half days just changing rooms. Also, my husband was met by a member of staff who said "we can't change your room again" when he wanted to tell them they had to fix the problem and that we don’t want to pack up our stuff for the third time. To solve the problem, they turned off the entire system so we couldn't use the air conditioning at all. It helped when you had to sleep, but on the other hand you were hot during the day because the sun hit directly into the room. Terrible hotel and not worth the money at all. The reception does not answer and there is rarely anyone available. They are poorly staffed even though the hotel is large. By the way, there was no proper cleaning. Dirty floor and no wacuum.
0.5 / 5.0
check in was ok but when we arrived we expected someone to escort us to our rooms and at least get a guide on what is available in the hotel as well as how to manage their poor aircondations. You couldn't turn up the temperature, so it was constantly freezing in the rooms, which was uncomfortable. This was told to the front desk and we were moved to a new room late at night. The new room had the exact same problem and we got a "premium" room which was exactly like the other two rooms, just with a better view. Again, the air conditioning could not be turned up in degrees. We were seriously woken up at 1-2am because engineers came to check the system, even though we had contacted them way before that time. They have ruined our honeymoon, and we have wasted a total of two and a half days just changing rooms. Also, my husband was met by a member of staff who said "we can't change your room again" when he wanted to tell them they had to fix the problem and that we don’t want to pack up our stuff for the third time. To solve the problem, they turned off the entire system so we couldn't use the air conditioning at all. It helped when you had to sleep, but on the other hand you were hot during the day because the sun hit directly into the room. Terrible hotel and not worth the money at all. The reception does not answer and there is rarely anyone available. They are poorly staffed even though the hotel is large. By the way, there was no proper cleaning. Dirty floor and no wacuum.
5.0 / 5.0
Room is luxurious and well kept. Near to shopping and eateries
Häufig gestellte Fragen
Wie viel kostet dieser appartement-hotel im Vergleich zu anderen in Kuala Lumpur City?
Der Durchschnittspreis für eine Anmietung in Kuala Lumpur City beträgt 37 € pro Nacht. Diese Miete liegt 137 € über dem Durchschnitt.
Ist das Parken in diesem appartement-hotel inbegriffen?
Das Parken ist nicht als verfügbares Ausstattungsmerkmal bei Pan Pacific Serviced Suites Kuala Lumpur angegeben. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem appartement-hotel einen Pool?
Ja, bei Pan Pacific Serviced Suites Kuala Lumpur steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Pan Pacific Serviced Suites Kuala Lumpur haustierfreundlich?
Leider ist dieser appartement-hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Pan Pacific Serviced Suites Kuala Lumpur verfügbar?
Wir haben 8 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche oder kochnische, internet/wifi und waschmaschine.
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