This is the thrid time we have stayed at the Hyatt Regency and thoroughly enjoyed our stay once again.

This is the thrid time we have stayed at the Hyatt Regency and thoroughly enjoyed our stay once again.

We went just for the weekend to celebrate my birthday and it was a wonderful stay. The room was comfortable and the bed was comfy. The only thing we didn’t care for was there was no microwave and the shower did not match the room description that I booked. Otherwise it was a great stay!

We went just for the weekend to celebrate my birthday and it was a wonderful stay. The room was comfortable and the bed was comfy. The only thing we didn’t care for was there was no microwave and the shower did not match the room description that I booked. Otherwise it was a great stay!

I stay at this hotel almost everytime I come to Minneapolis for work. Safe, comfortable, and reasonably priced.

I stay at this hotel almost everytime I come to Minneapolis for work. Safe, comfortable, and reasonably priced.

Room was clean and the staff was friendly! Easy route to Mall of America and Hwys. Would stay again.

Room was clean and the staff was friendly! Easy route to Mall of America and Hwys. Would stay again.

The hotel was very nice for the price. Close to the mall. The Shuttle service was very convenient although the drivers are a little aggressive and not welcoming. If you are a person of any color there was a lot of racial undertones throughout this visit so be aware if you are traveling with children. Over all this hotel itself is nice however the racial undertones left a sour taste for me and my guest. Wouldn't visit again.

The hotel was very nice for the price. Close to the mall. The Shuttle service was very convenient although the drivers are a little aggressive and not welcoming. If you are a person of any color there was a lot of racial undertones throughout this visit so be aware if you are traveling with children. Over all this hotel itself is nice however the racial undertones left a sour taste for me and my guest. Wouldn't visit again.

I tried to get the TV to work. There are no instructions in the room, like on a plastic stand or laminated card. The TV had an error message saying it was in a different room and the guest had checked out. So, the night desk clerk told me to unplug the TV and plug it back in. I did that and it came up with a screen that wanted me to enter a code or use their app, if I joined their loyalty program, World of Hyatt. Why would a company manipulate me into joining their loyalty program in order to use part of the room, a product I already paid for? I pressed the guide button or channel rocker switch on the remote and just got error messages. I finally found the button to cast through Chromecast from my own apps, thus moving the cost of TV to the guest's shoulders. It used to be the hotel's responsibility to provide TV channels, most of them included with your room price. The TV also reverted back to stating it had a guest who checked out. The night desk clerk said she called the manager about the TV and they both came to the conclusion that the TV should just work. They have a room key drop box and invite feedback, but there is no pen and paper next to it, so they want feedback, they just want to make it more difficult to share it than just writing a note and slipping it into the box. The hotel manager sent me a message, I think that goes to everyone, asking for feedback through hotels.com, but the email address was redacted. If you click on the reply, you have to find your r

I tried to get the TV to work. There are no instructions in the room, like on a plastic stand or laminated card. The TV had an error message saying it was in a different room and the guest had checked out. So, the night desk clerk told me to unplug the TV and plug it back in. I did that and it came up with a screen that wanted me to enter a code or use their app, if I joined their loyalty program, World of Hyatt. Why would a company manipulate me into joining their loyalty program in order to use part of the room, a product I already paid for? I pressed the guide button or channel rocker switch on the remote and just got error messages. I finally found the button to cast through Chromecast from my own apps, thus moving the cost of TV to the guest's shoulders. It used to be the hotel's responsibility to provide TV channels, most of them included with your room price. The TV also reverted back to stating it had a guest who checked out. The night desk clerk said she called the manager about the TV and they both came to the conclusion that the TV should just work. They have a room key drop box and invite feedback, but there is no pen and paper next to it, so they want feedback, they just want to make it more difficult to share it than just writing a note and slipping it into the box. The hotel manager sent me a message, I think that goes to everyone, asking for feedback through hotels.com, but the email address was redacted. If you click on the reply, you have to find your r

Great hotel Modern Clean Always smelled very good. Will definitely come back for every work trip to Minneapolis.

Great hotel Modern Clean Always smelled very good. Will definitely come back for every work trip to Minneapolis.

Good location for airport access. Has shuttle. Also close to light rail stop.

Good location for airport access. Has shuttle. Also close to light rail stop.

Overpriced! The staff was poorly trained and not very polite. The room was clean and in good condition. However the furnishings were modern and not comfortable. Why would a room with two queen beds only have one chair for one person to sit down. They chose form over comfort. Go elsewhere for a better value. Same quality room and nicer staff for a much better price. For the price, things should have been impeccable. They weren’t.

Overpriced! The staff was poorly trained and not very polite. The room was clean and in good condition. However the furnishings were modern and not comfortable. Why would a room with two queen beds only have one chair for one person to sit down. They chose form over comfort. Go elsewhere for a better value. Same quality room and nicer staff for a much better price. For the price, things should have been impeccable. They weren’t.

Front desk staff was terrible and rude. We had just gotten married and they didnt have the room that i booked available. Keep in mind i booked the room 6+ months in advance. Front desk lady/man said we can get a different room that was less expensive or we couldnt stay there. It was midnight at this point and we were exhausted.

Front desk staff was terrible and rude. We had just gotten married and they didnt have the room that i booked available. Keep in mind i booked the room 6+ months in advance. Front desk lady/man said we can get a different room that was less expensive or we couldnt stay there. It was midnight at this point and we were exhausted.

The stay was very nice. Ate at restaurant and service was good and portions good size. Rooms spacious and comfortable.

The stay was very nice. Ate at restaurant and service was good and portions good size. Rooms spacious and comfortable.

Great hotel in a convenient location. Friendly staff, safe and clean.

Great hotel in a convenient location. Friendly staff, safe and clean.

Love the shuttle service, hotel front desk check in was very friendly. Loved the room very new and clean.

Love the shuttle service, hotel front desk check in was very friendly. Loved the room very new and clean.

This will be my go to place to stay from now on. Great location, excellent staff and very nice dinning option at the hotel. Shuttle to the airport was flawless and on-time.

Disappointed that they didn’t mention the pet free and parking fees ahead of time

Disappointed that they didn’t mention the pet free and parking fees ahead of time

Wonderful property! Very nice and clean.

Room was to warm. Never cooled down.

Everything was okay, the bathroom had a towel which had been used by the previous guests hanging on the rail. Executive lounge not open even though charging extra for this room.