Very friendly, efficient and professional staff. Always helpful. My room was spotless; comfortable bed and lots of pillows; breakfast varied and delicious and catered for all cultures. Fantastic location. Rooftop pool is clean and very a lovely place to cool down. I would highly recommend the KL Journal Hotel

The Rooms have been renovated and are fabulous. Better than some dated 5 star hotels in Kuala Lumpur. The exterior is a nit rough but the rooms are awesome. Big and spotless with a free bar fridge with loads of water and drinks. Great location close to restaurants and pavilion mall.

The Rooms have been renovated and are fabulous. Better than some dated 5 star hotels in Kuala Lumpur. The exterior is a nit rough but the rooms are awesome. Big and spotless with a free bar fridge with loads of water and drinks. Great location close to restaurants and pavilion mall.

This nice little hotel is a bit of a hidden gem. I have stayed here several times now, and find it quite convenient for my needs, and with food and shopping options being very walkable, I'm sure it would suit many. Buffet breakfasts are ok for a small hotel, not extensive, but a nice selection. (not always set up by 7 am on weekends though, so made timing for my commitments a little pressed.) I'm sure I'll be back to stay again.

This nice little hotel is a bit of a hidden gem. I have stayed here several times now, and find it quite convenient for my needs, and with food and shopping options being very walkable, I'm sure it would suit many. Buffet breakfasts are ok for a small hotel, not extensive, but a nice selection. (not always set up by 7 am on weekends though, so made timing for my commitments a little pressed.) I'm sure I'll be back to stay again.

A good and simple stay. Not the first time there and yet in fact, it was always the first choice. Great customer service as always

A good and simple stay. Not the first time there and yet in fact, it was always the first choice. Great customer service as always

Outstanding location with easy access to shopping centres and railway stations. Helpful and kind staff who made the stay that much more enjoyable. Bar and pool were also worth going to several times. Would stay here again in a heartbeat

Outstanding location with easy access to shopping centres and railway stations. Helpful and kind staff who made the stay that much more enjoyable. Bar and pool were also worth going to several times. Would stay here again in a heartbeat

Great location, staff were very nice and the rooms were beautiful and clean. They offer complimentary afternoon tea and breakfast. Even packed us breakfast for an early airport transfer.

Great location, staff were very nice and the rooms were beautiful and clean. They offer complimentary afternoon tea and breakfast. Even packed us breakfast for an early airport transfer.

Very good

Very good

Excellent place

Excellent place

Efficient staff, great facilities and the location was perfect. The daily afternoon tea was also welcome addition. Overall we had a great stay at the Journal .

Efficient staff, great facilities and the location was perfect. The daily afternoon tea was also welcome addition. Overall we had a great stay at the Journal .

I loved this hotel! The staff were so accommodating and nice! The complimentary breakfast and happy hour was lovely and I will definitely stay here again!

I loved this hotel! The staff were so accommodating and nice! The complimentary breakfast and happy hour was lovely and I will definitely stay here again!

Well located within walking distance to dining, shopping & public transport (especially MRT station). Customer service whether front desk reception or restaurant is excellent.

Well located within walking distance to dining, shopping & public transport (especially MRT station). Customer service whether front desk reception or restaurant is excellent.

The KL Journal is one of the hidden gems of Kuala Lumpur. We stayed for 4 nights and had a wonderful time. The hotel is located in the hustle and bustle of the Bukit Bintang area but is just a few steps in a side street that keeps it quiet. Our stay was very comfortable and the view from the room was outstanding. But the most exceptional part of our stay was service we received from the staff at KL Journal. Right from our fast and friendly check in to the daily service and personal attention to details along with the best recommendations - we cannot say enough about the exemplary service we received at this hotel. I would like to single out and name Rohaizad, Farid, Sin Ling, and Aiman who provided exceptional service. Even the floor staff and the doormen were so attentive to details and personally helpful. A very welcoming staff indeed. Thank you KL Journal for making our stay in KL so memorable.

The KL Journal is one of the hidden gems of Kuala Lumpur. We stayed for 4 nights and had a wonderful time. The hotel is located in the hustle and bustle of the Bukit Bintang area but is just a few steps in a side street that keeps it quiet. Our stay was very comfortable and the view from the room was outstanding. But the most exceptional part of our stay was service we received from the staff at KL Journal. Right from our fast and friendly check in to the daily service and personal attention to details along with the best recommendations - we cannot say enough about the exemplary service we received at this hotel. I would like to single out and name Rohaizad, Farid, Sin Ling, and Aiman who provided exceptional service. Even the floor staff and the doormen were so attentive to details and personally helpful. A very welcoming staff indeed. Thank you KL Journal for making our stay in KL so memorable.

Great location and overall good hotel. However we found a lot of sand in our bed the first night, and I mean A LOT. Don’t know if this is from previous guests (hope not) or something they do. Also asked for Iron but they never came with it, room had iron board so strange there was no Iron. The location of the hotel is perfect, and lots of things in walking distance

Great location and overall good hotel. However we found a lot of sand in our bed the first night, and I mean A LOT. Don’t know if this is from previous guests (hope not) or something they do. Also asked for Iron but they never came with it, room had iron board so strange there was no Iron. The location of the hotel is perfect, and lots of things in walking distance

Best hotel till now, excellent service (especially Ms Sin Ling front desk polite helpful) Plan visit KL again and will stay in journal hotel again.

Best hotel till now, excellent service (especially Ms Sin Ling front desk polite helpful) Plan visit KL again and will stay in journal hotel again.

The staff at the Journal were excellent, they were very friendly, efficient and polite. I was made to feel very welcome. I loved the afternoon drinks and snacks that were provided, this was a very nice touch. The room was pleasant with a great view of the Petronas Towers which looks fabulous at night. The location is very convenient for MRT, monorail and shops and restaurants. Breakfast was good.

Great hotel in an ideal location for foodies and shopping. Very helpful staff, clean and modern. Breakfast could be a tad better but certainly acceptable

The staff at the Journal were excellent, they were very friendly, efficient and polite. I was made to feel very welcome. I loved the afternoon drinks and snacks that were provided, this was a very nice touch. The room was pleasant with a great view of the Petronas Towers which looks fabulous at night. The location is very convenient for MRT, monorail and shops and restaurants. Breakfast was good.

Great hotel in an ideal location for foodies and shopping. Very helpful staff, clean and modern. Breakfast could be a tad better but certainly acceptable

Definitely come back again