The room was just about ok....TLC is needed badly in the room...the whole dining experience was very disappointing

The room was just about ok....TLC is needed badly in the room...the whole dining experience was very disappointing

Good hotel, staff are very accommodating.

Good hotel, staff are very accommodating.

I was planning to book in Travelodge Norwich centre, but then read the reviews on this hotel and that it’s a three star hotel made me change my mind and book in it. The photos on the website are much nicer than reality, the hotel is all in all dated, especially the reception and restaurant. Our room was specious and the beds were tidy and clean, but the shower room needed a whole renovation, I tried to open the shower sliding glass curtain, and it fell on me. There was a horrible smell I guess from the shower or the toilet that prevented me from sleeping well. I booked a room with breakfast, and it say full English breakfast, but it turned out that the hotel is vegetarian, so they don’t serve eggs in their breakfast, we went down in the morning and there was no one in the restaurant, we waited for 10 minutes, then someone came to serve us, he was very nice and helpful, but served us with tea/coffee and cooked vegetarian food and left us on our own in the empty restaurant. I don’t recommend booking with breakfast, because it’s not worth it. To bee fair, we saw some people working on the outside dining area, so maybe the owners are refurbishing the hotel.

I was planning to book in Travelodge Norwich centre, but then read the reviews on this hotel and that it’s a three star hotel made me change my mind and book in it. The photos on the website are much nicer than reality, the hotel is all in all dated, especially the reception and restaurant. Our room was specious and the beds were tidy and clean, but the shower room needed a whole renovation, I tried to open the shower sliding glass curtain, and it fell on me. There was a horrible smell I guess from the shower or the toilet that prevented me from sleeping well. I booked a room with breakfast, and it say full English breakfast, but it turned out that the hotel is vegetarian, so they don’t serve eggs in their breakfast, we went down in the morning and there was no one in the restaurant, we waited for 10 minutes, then someone came to serve us, he was very nice and helpful, but served us with tea/coffee and cooked vegetarian food and left us on our own in the empty restaurant. I don’t recommend booking with breakfast, because it’s not worth it. To bee fair, we saw some people working on the outside dining area, so maybe the owners are refurbishing the hotel.

Nice

Nice

Comfortable and clean though windows a bit dirty. Also parking an issue, as in Norwich generally, and it was luck that I found the last space in the road.

Comfortable and clean though windows a bit dirty. Also parking an issue, as in Norwich generally, and it was luck that I found the last space in the road.

Nice please and comfortable

Friendly hotel, that’s why we have stayed there a dozen times or so

Friendly hotel, that’s why we have stayed there a dozen times or so

Convienent location for a cheaper rate. Room adequate and clean. Bed lumpy for my liking but sheets are clean. Shower excellent.

Convienent location for a cheaper rate. Room adequate and clean. Bed lumpy for my liking but sheets are clean. Shower excellent.

Very night and comfy

Very night and comfy

The hotel looks like it is going through some major renovations, so hopefully there are improvements on the way. The hotels’s moto is affordable luxury. I can not think of any definition of luxury that applies to this hotel. It’s tired, broken and doesn’t feel clean. The carpets and flooring in our room needing ripping out and burning. Wardrobe door was hanging off. One window didn’t open and the other wouldn’t lock. No toilet seat lid. Shower door was hanging off its hinges. All issues were reported to the man at the reception desk, who seemed more interested in his phone than helping us. On checking in the front of the hotel was fully scaffolded with men working. We were told this wouldn’t affect us, but at 7am on day 2 they started putting up more near our window! On the second night, bright red and green lights constantly flashed outside our window and kept us awake. On inquiring it appeared the receptionist forgot to turn them off. Parking was a problem. The hotel has a few resident parking passes available to rent, but had none left for us. There is a municipal car park at the end of the street that can be paid with through an app. However, you need a UK cellphone to load the app and we didn’t have one. Had dinned in the restaurant - Indian food and highly rated. Our butter chicken tasted like ketchup and cream - worst Indian food ever! See my review elsewhere. I am so glad we didn’t book the breakfast option. No chance I will be returning here.

The hotel looks like it is going through some major renovations, so hopefully there are improvements on the way. The hotels’s moto is affordable luxury. I can not think of any definition of luxury that applies to this hotel. It’s tired, broken and doesn’t feel clean. The carpets and flooring in our room needing ripping out and burning. Wardrobe door was hanging off. One window didn’t open and the other wouldn’t lock. No toilet seat lid. Shower door was hanging off its hinges. All issues were reported to the man at the reception desk, who seemed more interested in his phone than helping us. On checking in the front of the hotel was fully scaffolded with men working. We were told this wouldn’t affect us, but at 7am on day 2 they started putting up more near our window! On the second night, bright red and green lights constantly flashed outside our window and kept us awake. On inquiring it appeared the receptionist forgot to turn them off. Parking was a problem. The hotel has a few resident parking passes available to rent, but had none left for us. There is a municipal car park at the end of the street that can be paid with through an app. However, you need a UK cellphone to load the app and we didn’t have one. Had dinned in the restaurant - Indian food and highly rated. Our butter chicken tasted like ketchup and cream - worst Indian food ever! See my review elsewhere. I am so glad we didn’t book the breakfast option. No chance I will be returning here.

Small view Very good budget room Unfortunately I picked the hottest day of the year A fan was provided but it was very hot indeed Ideal for a budget short stay near to town centre There is no terrace outside at the moment due to renovation work. There is a pub 2 mins walk down the road

Small view Very good budget room Unfortunately I picked the hottest day of the year A fan was provided but it was very hot indeed Ideal for a budget short stay near to town centre There is no terrace outside at the moment due to renovation work. There is a pub 2 mins walk down the road

It is good standard hotel. It is close to the train station and convenient for nearby bars and restaurants.

Claims to be 'luxurious ' but by what standards beyond me. Whole place tired, shower door wouldn't shut and breakfast poor quality with indifferent customer service. Appallingly expensive relative to quality. Never again

Claims to be 'luxurious ' but by what standards beyond me. Whole place tired, shower door wouldn't shut and breakfast poor quality with indifferent customer service. Appallingly expensive relative to quality. Never again

Excellent location - easy walk from the station.

Excellent location - easy walk from the station.

Excellent location for visiting Norwich. Home Cafe accross the road from the hotel is Wonderful

Excellent location for visiting Norwich. Home Cafe accross the road from the hotel is Wonderful

Terrible hotel did not know it was vegan food and even the Vegan menu was not a complete offering wirh no mushrooms or baked beans, Room 8 was hot, toilet seat broken, torn wallpaper and stains of water on the purple wall, the table with the coffee tray had sellotape holding the vinyl on, to think it cost over £190 for two nights with a bad breakfast was over the top

Terrible hotel did not know it was vegan food and even the Vegan menu was not a complete offering wirh no mushrooms or baked beans, Room 8 was hot, toilet seat broken, torn wallpaper and stains of water on the purple wall, the table with the coffee tray had sellotape holding the vinyl on, to think it cost over £190 for two nights with a bad breakfast was over the top

No hairdryer or I didn’t locate it. Bathroom floor slippy, but overall a lovely newly decorated comfortable room. Conveniently located..

No hairdryer or I didn’t locate it. Bathroom floor slippy, but overall a lovely newly decorated comfortable room. Conveniently located..