Snorkeling all around the resort was fantastic! Taking a walk down the beach in bloody bay was a nice bonus. All the restaurants were centrally located and the coffee and gelato shop was open 24 hours. I would’ve have given this place a 5/5, but had some hit or miss experiences with staff courtesy and politeness. Our butlers “Romaine and Susan were amazing!” Also, our driver “Greg” was awesome! Also, special mention to “Keith” who was our host one night at the buffet.

I love everything about the royalton hideaway.

I love everything about the royalton hideaway.

I woke up in the middle of the night with roaches in my room. There was another day that I walked into my room and there was a Crab running around in my room. This is my second time going to this resort the first time was it so bad this time was horrendous

I woke up in the middle of the night with roaches in my room. There was another day that I walked into my room and there was a Crab running around in my room. This is my second time going to this resort the first time was it so bad this time was horrendous

This hotel gets 5 stars.. Everything was great here. Food, drinks, and entertainment

This hotel gets 5 stars.. Everything was great here. Food, drinks, and entertainment

If you can splurge and get the diamond club. Having butlers makes your trip amazing.

If you can splurge and get the diamond club. Having butlers makes your trip amazing.

The Diamond Club staff and entertainment team was excellent. Special mention for our assigned butlers Okeen and Dwight. Awesome!

The Diamond Club staff and entertainment team was excellent. Special mention for our assigned butlers Okeen and Dwight. Awesome!

All of the staff members were amazing! Our butlers, Okeen & Dwight and the DC staff members in the DC Lobby were phenomenal!! They all went above and beyond to make sure we had everything we needed/wanted!

All of the staff members were amazing! Our butlers, Okeen & Dwight and the DC staff members in the DC Lobby were phenomenal!! They all went above and beyond to make sure we had everything we needed/wanted!

Great Hotel and Brilliant Staff!

Great Hotel and Brilliant Staff!

It was awesome. However it was hard to get room service at times due to landline issues at the Resort.

It was awesome. However it was hard to get room service at times due to landline issues at the Resort.

Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.

Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.

Pretty property, food was just OK

Pretty property, food was just OK

My husband and I are frequent visitors at the Royalton chain. We always book swim-out rooms. This vacation we stayed in room 8031. I wish this review was as good as my previous visits. We came to Jamaica to celebrate my birthday and we weren't able to do much celebrating bc my husband got food poisoning. He was violently sick. He was not able to leave the room. The last meal he ate was at an out door celebration for Bob Marley on the resort where they served food outside. The was the last meal he was able to consume. The next day he could not leave the room. He was weak and lethargic. He vomited and had diarrhea so much that he could barely stand up. He stood in bed and the room the entire day. My apologies for being so graphic but it ruined the entire trip. The following day he was the same way! I was extremely worried bc I knew that traveling home was going to be extremely difficult. Upon checking out I was asked about my experience, I expressed to Brandon/Jessica at the front desk what happened . Jessica then introduced me to Brandon who took my information and told me I should've said something sooner so that my husband's stool could be tested. When you have A loved one that's extremely sick on vacation you first concern is to make sure they are okay and make them as comfortable as possible. Brandon was not empathetic, it seemed as if he was trying to rule out blame on the resort which is odd bc we never left the resort. So disappointed

My husband and I are frequent visitors at the Royalton chain. We always book swim-out rooms. This vacation we stayed in room 8031. I wish this review was as good as my previous visits. We came to Jamaica to celebrate my birthday and we weren't able to do much celebrating bc my husband got food poisoning. He was violently sick. He was not able to leave the room. The last meal he ate was at an out door celebration for Bob Marley on the resort where they served food outside. The was the last meal he was able to consume. The next day he could not leave the room. He was weak and lethargic. He vomited and had diarrhea so much that he could barely stand up. He stood in bed and the room the entire day. My apologies for being so graphic but it ruined the entire trip. The following day he was the same way! I was extremely worried bc I knew that traveling home was going to be extremely difficult. Upon checking out I was asked about my experience, I expressed to Brandon/Jessica at the front desk what happened . Jessica then introduced me to Brandon who took my information and told me I should've said something sooner so that my husband's stool could be tested. When you have A loved one that's extremely sick on vacation you first concern is to make sure they are okay and make them as comfortable as possible. Brandon was not empathetic, it seemed as if he was trying to rule out blame on the resort which is odd bc we never left the resort. So disappointed

Property had lots of activities and amenities, very impressive rooms and food options. Most of the staff were very great but had two rude experiences; one with the pool guy and another with a dinner reservation.

Property had lots of activities and amenities, very impressive rooms and food options. Most of the staff were very great but had two rude experiences; one with the pool guy and another with a dinner reservation.

This is one of the better all inclusive and the Diamond Club option is well worth it, the butlers that come with it are beyond helpful with everything you could need

This is one of the better all inclusive and the Diamond Club option is well worth it, the butlers that come with it are beyond helpful with everything you could need

Beautiful resort with friendly staff. Food was just ok, kind of disappointing since it’s an all- inclusive but didn’t ruin the trip. Would stay here again

Beautiful resort with friendly staff. Food was just ok, kind of disappointing since it’s an all- inclusive but didn’t ruin the trip. Would stay here again

I spent my birthday here and I enjoyed it immensely. Will definitely be going back.

I spent my birthday here and I enjoyed it immensely. Will definitely be going back.

Pleasant and attentive staff, variety of food options, good entertainment. Did not like the beach (on the Hideaway side of the resort).