Fantastic time spent at hotel. Was given a upgrade free of charge. Would stay again.

Everything i asked for or needed they was

Very friendly and helpful staff. The rooftop pool was very enjoyable.

Thank so much, perfect experience.

Friendly staff, great hotel amenities and value for money!

Great staff

Not bad

Great staff

Not bad

Great location, and the room itself was incredible. Very spacious, with a nice balcony. Would definitely stay here again!

Great location, and the room itself was incredible. Very spacious, with a nice balcony. Would definitely stay here again!

It was close to the beach and walking distance to shops and restaurants. The only point was that our rooms didn’t get serviced until 4-7pm in The afternoon which was normally the time we were getting ready to go out for dinner so more staff was required get this completed by a reasonable time. The lady servicing the room however was amazing.

It was close to the beach and walking distance to shops and restaurants. The only point was that our rooms didn’t get serviced until 4-7pm in The afternoon which was normally the time we were getting ready to go out for dinner so more staff was required get this completed by a reasonable time. The lady servicing the room however was amazing.

The location is convenient, go to the beach just 2 min walking, the sky pool is good, we will choose this resort on next time.

The location is convenient, go to the beach just 2 min walking, the sky pool is good, we will choose this resort on next time.

Quiet area, but still very close to the beach. Nice rooftop pool

Quiet area, but still very close to the beach. Nice rooftop pool

Amazing rooftop pool bar, anything else is just average. Breakfast buffet has lots of variety but nothing is delicious 😅

Amazing rooftop pool bar, anything else is just average. Breakfast buffet has lots of variety but nothing is delicious 😅

Great experience overall. Staff friendly and professional. Breakfast had nice options but crowded. Staff was diligent in cleaning tables. Pool was very nice. My wife enjoys rooftop bars and we booked this thinking we might enjoy that, however we were told on arrival that the bar/restaurant was closed for renovations. I do wish they told us prior to booking, but the lobby cafe & restaurant was nice and their were great options near by some within walking distance. They offer a Ferry shuttle…but it doesn’t really go anywhere. If you’re trying to go to Iconsiam it takes you to a subway-monorail where there’s a few scammers who try to redirect you to a different shopping area. Just take a Grab car which isn’t that expensive and more direct. I would stay here again.

Very nice hotel set back from beach. Short walk to beach. Infinity pool on top floor with beautiful view of bay. Bar open at pool. Mature feel. Restaurant on site which was convenient. Staff was very helpful.

Very nice hotel set back from beach. Short walk to beach. Infinity pool on top floor with beautiful view of bay. Bar open at pool. Mature feel. Restaurant on site which was convenient. Staff was very helpful.

Great experience overall. Staff friendly and professional. Breakfast had nice options but crowded. Staff was diligent in cleaning tables. Pool was very nice. My wife enjoys rooftop bars and we booked this thinking we might enjoy that, however we were told on arrival that the bar/restaurant was closed for renovations. I do wish they told us prior to booking, but the lobby cafe & restaurant was nice and their were great options near by some within walking distance. They offer a Ferry shuttle…but it doesn’t really go anywhere. If you’re trying to go to Iconsiam it takes you to a subway-monorail where there’s a few scammers who try to redirect you to a different shopping area. Just take a Grab car which isn’t that expensive and more direct. I would stay here again.

The Charm was a lovely place to stay. The most amazing service from the staff. Daily room cleaning which was very appreciated. Amazing rooftop pool with a swim up bar. Loved our stay, would definitely come back

The Charm was a lovely place to stay. The most amazing service from the staff. Daily room cleaning which was very appreciated. Amazing rooftop pool with a swim up bar. Loved our stay, would definitely come back

We enjoyed our stay at Charms resort. We liked our room with the private pool access. There was construction going on during our stay and I wish this was communicated to us beforehand. It would have been nice to know about the hours for construction so that we can plan to be away during those hours. It was not possible to fully enjoy the pool area with all the noise. Other than that, a very enjoyable stay.

We enjoyed our stay at Charms resort. We liked our room with the private pool access. There was construction going on during our stay and I wish this was communicated to us beforehand. It would have been nice to know about the hours for construction so that we can plan to be away during those hours. It was not possible to fully enjoy the pool area with all the noise. Other than that, a very enjoyable stay.

My room had electricity problem and I had to change rooms twice which was inconvenient.

My room had electricity problem and I had to change rooms twice which was inconvenient.

Great Hotel with perfect location away from the hustle and bustle. Really nice room too

great location away from the mix and not too far at the same time

Spacious room for family of 4. We enjoyed the Jacuzzi bath at patio out side of our room. Nice &Relaxing.