Very nice and friendly staff

Very nice and friendly staff

We loved our stay here. We were right on the beach. The Anfa Mall was a block away for anything we needed (groceries, clothes, water). The staff was super helpful! They arranged for a pick up from the airport, helped us find a restaurant that was open late & had what we were craving (seafood and drinks), which was difficult to find but she was able to find it. There was a slight block in the shower drain on our arrival but as soon as we called they sent someone up within 15 min to unclog it—even though it was late. The rooms were huge and spacious, beds were so comfortable that we ended up sleeping in both days. Washroom was great (extra bonus for having 2) and we appreciated the heated towel racks & toiletries. The kitchen was beautiful and even had a washing machine! This was not an issue for us as we didn’t eat in the apt but maybe they could add a few dishes/glasses but that was so minor that it didn’t bother us at all. We would’ve definitely stayed longer if we had the time. Beautiful hotel and wonderful staff!

We loved our stay here. We were right on the beach. The Anfa Mall was a block away for anything we needed (groceries, clothes, water). The staff was super helpful! They arranged for a pick up from the airport, helped us find a restaurant that was open late & had what we were craving (seafood and drinks), which was difficult to find but she was able to find it. There was a slight block in the shower drain on our arrival but as soon as we called they sent someone up within 15 min to unclog it—even though it was late. The rooms were huge and spacious, beds were so comfortable that we ended up sleeping in both days. Washroom was great (extra bonus for having 2) and we appreciated the heated towel racks & toiletries. The kitchen was beautiful and even had a washing machine! This was not an issue for us as we didn’t eat in the apt but maybe they could add a few dishes/glasses but that was so minor that it didn’t bother us at all. We would’ve definitely stayed longer if we had the time. Beautiful hotel and wonderful staff!

Pestana staff are amazing! So friendly and kind. They were very helpful. The location is perfect, in the city but also on a beach. Enjoyed my stay and hope to return again.

Pestana staff are amazing! So friendly and kind. They were very helpful. The location is perfect, in the city but also on a beach. Enjoyed my stay and hope to return again.

Great location in the Anfa Place Living Resort. My stay was nice. The staff is very friendly and accommodating. My only complaint is that the beach was not clean.

Great location in the Anfa Place Living Resort. My stay was nice. The staff is very friendly and accommodating. My only complaint is that the beach was not clean.

problems parking every time discuss security outside for entry and exit no place for guest hotel every time need too parking outside

problems parking every time discuss security outside for entry and exit no place for guest hotel every time need too parking outside

I have stayed here several times, last time about 4 yrs ago. On this tripI was disappointed to have a broken meter cupboard, damaged bag rack, and tired bathroom in the room. To be honest ( and I liked Pestana Casablanca) the quality of accomodation has dropped, and this I really am sorry to point out. One main redeeming feature were the front desk staff and security man on the ground floor. All were really great ambassadors for the brand, particularly Chaimou ( might have mis spelt her name) who really was a perfect example of Moroccan hospitality at its best. I was in 205 I think, and came away thinking maybe I had seen the best times here previous to this stay.

I have stayed here several times, last time about 4 yrs ago. On this tripI was disappointed to have a broken meter cupboard, damaged bag rack, and tired bathroom in the room. To be honest ( and I liked Pestana Casablanca) the quality of accomodation has dropped, and this I really am sorry to point out. One main redeeming feature were the front desk staff and security man on the ground floor. All were really great ambassadors for the brand, particularly Chaimou ( might have mis spelt her name) who really was a perfect example of Moroccan hospitality at its best. I was in 205 I think, and came away thinking maybe I had seen the best times here previous to this stay.

Excellent choice .

Excellent choice .

One of across my room guest had a dog, barking nonstop, I complaint front desk, no one responded, I talk directly, but next morning I woke up because dog barking and I hear next room hall way from my room. Restaurant menu was bad. I wont stay there again

One of across my room guest had a dog, barking nonstop, I complaint front desk, no one responded, I talk directly, but next morning I woke up because dog barking and I hear next room hall way from my room. Restaurant menu was bad. I wont stay there again

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

Nice place to stay in.

Nice place to stay in.

Nothing new

Nothing new

Staff are very nice, cooperative, helpful,, yet the hotel needs improvement in furniture, amenities, towels, ACs,,, etc

Staff are very nice, cooperative, helpful,, yet the hotel needs improvement in furniture, amenities, towels, ACs,,, etc

Perfect

Perfect

The staff are very friendly but the property it self very old, smelly and need maintenance

The staff are very friendly but the property it self very old, smelly and need maintenance

Everything looked great until we had ants in the room. That was not good. Also, the hanging dryer in the bath has burned my arm when heated up. That was terrible. Using a metallic dryer is something of the past. Porcelain is the way to go. Beside, we were pleased.

Everything looked great until we had ants in the room. That was not good. Also, the hanging dryer in the bath has burned my arm when heated up. That was terrible. Using a metallic dryer is something of the past. Porcelain is the way to go. Beside, we were pleased.

Good stay, just the furniture couch ect is old , needs to be redone, also some areas dusty , house keeping should clean better. Also the towels are also old and very thin. If these things are fixed , would stay there everytime

Good stay, just the furniture couch ect is old , needs to be redone, also some areas dusty , house keeping should clean better. Also the towels are also old and very thin. If these things are fixed , would stay there everytime