location

dirty room, dirty sheets and tub

The breakfast was the only only thing that did not meet expectations. The rest was amazing.

The breakfast was the only only thing that did not meet expectations. The rest was amazing.

The location was very good, very close to Universal Parks. The woman in the reception desk in the morning was very kind and helpful.

Common areas were not clean, the third floor smelled really bad. The floor of the room was sticky and everything inside the room very old. They say they offer breakfast but it’s just coffee and muffins to take to the room. They should explain that they only offer that rather than say they offer breakfast, as one would expect at least milk or fruit.

The location.

Outdated and dirty.

The breakfast was terrible, the room smelled bad, the bathroom was dirty

The breakfast was terrible, the room smelled bad, the bathroom was dirty

Spacious room, nice room, friendly staff, great location

Breakfast offered was only granola bars and muffins

Jeff at the front desk was super helpful and friendly he made sure everything and every request was taken care of

Room had smell

Location

Extremely poor customer service. Total laziness from the front desk and horrible attitude. Booking.com said breakfast included, and there was none. The hallway had an awful smell of fish

The place have become run down. It needs some maintainance.

The scenery

Traffic

location

extended stay with no kitchen supplies alittle dirty and sketchy people outside

For the price, the room was decent. Bed was comfortable, shower was hot, and seemed generally clean. I don't have any complaints about the actual room.

The public areas of this hotel like the main entrance, stairwells, hallways and elevators were in desperate need of cleaning or upgrades. The stairwell at the back entrance was gross and someone had placed a doormat so that the door would not close/lock which was not comforting from a family perspective. Anyone off the street could have gotten into the hotel.

Location close to international drive

There was a terrible smell on the 3rd floor. Every time we came to and from the room it was unbearable.