Royale Chulan Cherating Villa
Resort in Terengganu, Malaysia
5-Sterne-Resort
Gründe für eine Buchung
Die Gäste lieben es hierGäste bewerten diese Unterkunft mit der Bestnote
Günstiger Preis für diesen StandortDie Immobilienpreise in diesem Gebiet sind im Allgemeinen höher
Inklusive wesentlicher AusstattungGarten, Pool, Küche oder Kochnische und mehr
Über diese resort
Royale Chulan Cherating Villa
Das Royale Chulan Cherating begrüßt Sie in Cherating in der Region Pahang, einen 7-minütigen Spaziergang vom Schutzgebiet für Schildkröten in Cherating entfernt. Zu den verschiedenen Einrichtungen gehören ein Außenpool und ein Garten.
Ausstattung
Pool
Klimaanlage
Küche oder Kochnische
Internet/WiFi
Rauchen erlaubt
Parkplatz
Waschmaschine
Balkon oder Terrasse
TV
Rollstuhlgerecht
Strand oder Ufer
Garten
Familienfreundlich
Karte von Terengganu, Malaysia
Verfügbare Zimmer
1 Kingsize-Bett • 60 m²
Schlafplätze 4
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
1 Kingsize-Bett • 50 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
1 Doppelbett • 34 m²
Schlafplätze 2
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
1 Doppelbett • 34 m²
Schlafplätze 2
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
1 Queensize-Bett
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
€€€€
Bewertungen
100 % verifizierte Bewertungen
8.0
breakfast just like normal hotel style but they allowed us for taking our breakfast at 10.30am due to miscommunication with reception for the breakfast timing. Paid RM45 per pax for BBQ dinner but not much choice. only one choice of chicken wing, fish and beef with bbq but not all guests can eat beef. Suggest to have more choice on chicken or others seafood instead of beef. Could found the beef quantity quite a lot left in the tray. So not much people took it or the beef portion is too much.
some part of room facilities looked old and not well maintained, eg. tailet bowl looked black and also the door handle broken but not repaired until we called the reception. Then the staffs, who came and repair the door handle, did not wear the mask and coughing! This is really not a good hotel practice. Also, did not clean the area after repair. Left the screw and dirt on floor.
1.0
We booked this beautiful villa for our anniversary getaway, expecting a luxurious and relaxing stay. Unfortunately, our experience was turned into a nightmare by bed bugs. We woke up with itchy bites and upon inspection, found clear signs of an infestation.
We immediately notified the staff, but their response was underwhelming. They simply sprayed the bed with insect repellent (which doesn't work on bed bugs!) and changed the sheets. This did nothing to address the root of the problem. Now, the infestation has spread to our own home, causing further stress and financial burden with extermination costs.
Adding insult to injury, after this experience, we discovered older reviews mentioning similar bed bug issues at this same villa. Just google Royale Chulan Cherating Villa Bed Bugs and you will find it. This suggests the problem has been ongoing and not properly addressed by management.
We will be filing a formal complaint with the hotel, as their response was inadequate and put future guests at risk. Future travelers should be aware of this ongoing problem before booking.
9.0
1. The room was spacious, clean and has a fantastic view of the ocean!
2. Most of the staff were courteous and friendly.
3. The breakfast and dinner: a good spread and tasty.
1. The swimming pool only opens at 9am; should be earlier at 8am.
2. The TV has very few channels.
3. We arrived at 2pm but the guard and the did not allow us to enter as check-in was at 3pm but we insisted to be allowed in to the lobby. Similarly, the receptionist did not allow us to be at the lobby but we insisted.
8.0
Friendly staff. Delicious dinner spread.
Breakfast buffet food spread should be paid extra attention. Pudding and bread were stale and expired.
9.0
Nice and serene.
No gym.
Pool closes opens late ie 9am and closes too early ie 7pm, should at least 8am-8pm.
6.0
The facilities are generally well maintained, well done. The villa facing the ocean is awesome, spacious and beautiful room. The bathroom is great with the jacuzzi facing the ocean - excellent. The dinner spread (Buffet Ramadhan) was not so bad.
Went to the Buffet Ramadhan on 7 April 2023, which is near the berbuka puasa time. Requested for a table outdoor, which can be arranged, but the staff is taking too long to set it up (basically didn't do anything surprising). I was not happy as that should take a few minutes of their time. So I told them it's alright, let me carry the table myself - but they insisted to do it. Think your staff has to take proper training on how to apply their common senses with guests.
Later at night (around 9.00 pm), I called the operator asking for ice and more toileteries. A staff came and brought the toileteries accordingly. However it takes too long. I kept calling the operator (at O) but no one picked up. So I went out from the villa, so I can go walk to the restaurant myself. Bumped into 2 staff who's in the buggy..I told them what happened. He said the operator is not available as they're busy sending guests. So one staff volunteered to pick up the ice for me, which I only got after more than 1 hour.
Hope the customer service can be improved significantly.
7.0
the location and rooms were good
the food serving area is setup in a ballroom type area for in house dining.
8.0
The staffs are friendly & helpful, the room locates right in front of the cherating beach, making it just a few steps away from the room! :) The view is great & breakfast selection is plenty!
No car access in the resort itself, will have to call for buggy every time you wanna head out of the resort.
4.0
The beach was good and clean, so was the facility and room
The food that was part of package was teribble. Better skip it
7.0
very clean
food. they never listen about the food. lots had described the food is poor
7.0
I really like the service by all the staffs. very helpful! 🤩
The shower smells was awesome too with a lots of bubbles.
The dinner food was great too! I like the Cherating lama fried rice recommended by the staffs.
I had great time at the spa with 1hr massage session! Price is reasonable with such treatment! A great couple activity during rainy season.
I stayed at ocean room 302, but the view was covered by plants. So I guess you should name it as “garden view” instead of ocean view. I cant see the “ocean” at all.
The stairs to the beach is not really kids and pregnant woman friendly. Hope the management can improvise that part.
The breakfast buffet was just so-so, not so many choices of food.
7.0
The property itself is great. It reminded me a little of Mykonos in Greece.
The management could have been better and more guest friendly. The beach is actually small.
9.0
The one bed room villa was superb!
8.0
luxury
the food serving is totally bad , taste vomit , super hard chicken like rubber wood , seafood smelly , all the bread like overnight & keep for so long & take out serve in morning breakfast & dinner as well .. I saw a same bread shape with a small hole from the first day we start dining until the last day dinner also we still saw the same bread as I have already mark down the logo .. seriously bad food ever in my whole life for the luxury hotel serving the super bad food .
9.0
Nice view from our room. Clean seaside. Good varieties of food (breakfast and dinner). Friendly staff and the check out and check in process were easy as well.
9.0
The staff is very friendly, and it really feels like home.
The bathtub jacuzzi is not functioning.
10.0
The room was so big with a beautiful sea view. Can see the sunrise and sunset at the balcony. So peaceful. The food also great!
9.0
the 1 bedroom villa is spacious. The sea view was spectacular. Location totally great..! The beach was awesome…!
Need to go down & up flight of staircase as the beach is down there. Maybe not very suitable for those in wheelchair. Probably they have special access road. However buggy is available 24-7 & has very quick response time..!
10.0
Things I like best:
a) Very luxurious feel and was indeed a luxury resort
b) Seaview villa facing the cherating beach
c) Fantastic villa with separate rooms for 2 single beds, own shower and TV
d) Big master bathroom with tub
e) The cherating beach was a superb shallow beach suitable for kids
f) The 2 pools were great fun
g) Surrounded by local restaurants - walking distance
h) SPA service was cheap!
i) Fantastic staffs
j) Breakfast spread was good
k) If you dine in at the seaview restaurant on site, you will get 25% discount as compared to in room dining
l) Check in was smooth - they were waiting for you and made you felt so welcome
We love everything about the villa and feels like not wanting to leave
What I did not like:
a) Waiting for buggy could be a challenge
b) On site restaurant foods are tasty but for whatever reason, always served cold and took quite some time to be served (although not many patrons at that time)
c) If you are not a beach bump, nothing more you could do here and need to go outside the resort to seek for other activities
8.0
Great stay and value for money.
Big room and very comfortable.
8.0
The ambiance, how they greet and when they served with smile even they are understaff
To ride buggy everytime i need to go tomy car
9.0
the view was great and spacious room
8.0
Villa was super comfortable. View was awesome.
Had to wait till 4.15pm to get the keys for the villa. Waiting in common area with baby after a drive from KL was not something I had anticipated as the the check in time was 3pm.
Häufig gestellte Fragen
Wie viel kostet dieser resort im Vergleich zu anderen in Terengganu, Malaysia?
Der Durchschnittspreis für eine Anmietung in Terengganu, Malaysia beträgt 37 € pro Nacht. Diese Miete ist 13 € günstiger als der Durchschnitt.
Ist das Parken in diesem resort inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Royale Chulan Cherating Villa aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem resort einen Pool?
Ja, bei Royale Chulan Cherating Villa steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Royale Chulan Cherating Villa haustierfreundlich?
Leider ist dieser resort nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Royale Chulan Cherating Villa verfügbar?
Wir haben 13 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche oder kochnische, internet/wifi und rauchen erlaubt.