Poza Clara Sanctuary
Hotel in Bacalar
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Poza Clara Sanctuary has an outdoor swimming pool, garden, a private beach area and terrace in Bacalar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Bacalar
Available Rooms
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 269 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
El lugar es muy céntrico, excelente ubicación, todo está realmente cerca. El lagoon club que ofrecen es muy privado, muy bonito, parece que es solo para ti, valoré mucho que tuviera kayaks y paddle boards incluidos.
El techo de la habitación era de paja y esto hacía que entrara algo de frío en la noche, también se escuchaba algo de ruido afuera por ser de paja. En la habitación deberían de dejar jabón, shampoo y crema incluidos.
7.0 / 10.0
Posizione e stanze ampie, beach sulla laguna con possibilità di prendere kayak gratuitamente per due ore. Contatto con la natura (le camere hanno un tetto di paglia dove si annidano uccelli).
Poca manutenzione, tavoletta del water rotta e altri accessori arrugginiti o non funzionanti. Assente servizio colazione e l’opzione offerta ad un bar condizionato è troppo costosa.
10.0 / 10.0
Cozy room
Nothing
8.0 / 10.0
Totaal plaatje!
Wifi. Alleen goed in de keuken.
10.0 / 10.0
I like their staff, the receptionist was very friendly. The hotel is close to downtown and attractions.
N/a
7.0 / 10.0
The staff is really nice and helpful. They have their own access to the laguna further down the coast which is nice. The room has all basics and is comfortable. The swimming pool was nice to have!
They have a restaurant which we tried breakfast there and it was nice food.
Some dogs barking in the neighbourhood at times but apart from that all good.
10.0 / 10.0
Un super accueil, un logement propre et bien situé proche de la lagune et à 15 min de la station de bus ado.
Ils offrent 1h de kayak et on a vraiment apprécié ce geste.
Rien
10.0 / 10.0
Emplacement/ gentillesse du personnel/ espace de la chambre / piscine /
On s'est sentie super bien. Notre hôtel préféré du Mexique et pourtant un des moins chers.
Bacalar est endroit magique pour le passer en famille
Je vous conseille le restaurant qui est attenant à l'hôtel. Super bons plats et petits dej.
La qualité de l'eau
Il manque une petite table et des chaiees pour l extérieur.
Possibilité de faire mieux au niveau du matelas et ça sera la perfection
1.0 / 10.0
No
Está muy feo el lugar, las camas muy feas muy oscura la habitación tenía mal olor la habitación
Los jabones , el baño y todo en general olía muy mal ,no se veía limpio jamás volvería a este hotel
9.0 / 10.0
Fin innergård med pool. Trevlig och hjälpsam personal. Välstädat. Bra restauranger i närheten. Tillgång till enklare beachclub ca 10 min promenad bort.
Kunde funnits sittmöbler utanför rummet.
9.0 / 10.0
Lungt, rent, fin innergård med pool och trevlig personal. Bra restauranger nära.
Inget
9.0 / 10.0
El personal, muy educado, siempre está dispuesto a ayudar.
Te facilitan acceso a un Beach Club de la Laguna todo y que el lugar estaba en reparación es un plus.
Tienen parking para tres vehículos.
La habitación tenía un olor como a recién pintada.
Las excursiones que ofrecen son bastante más caras que si las adquieres fuera del hotel.
8.0 / 10.0
El hotel es muy bonito y cómodo, igual que el Lagoon club, aunque está lejos y si no tienes coche, es una caminata larga desde el hotel.
Al llegar, me cobraron el IVA, algo que no me apareció cuando hice la reservación. En el club pedí unas cervezas que en el menú tenían el precio de $45 y me cobraron a $60. Los empleados son muy amables, pero frente a estas cosas solo contestan: sí, es que es así.
8.0 / 10.0
Room was a good size. Bathroom also. We liked the swimming pool. That area had a nice garden. Staff was helpful and nice.
The palapa roof made the room smell a bit moldy after the rains when the sun was out. I think this was also the reason why the room was a bit louder than I expected. Constant barking of dogs next door ( I don't think it was any of the guests' dogs) was irritating, especially when it was midnight and I wanted to sleep. I guess that is not the hotel's fault.
They have a private "club" where you can access the lagoon for free but it was a bit of a trek to get there, and it's not an area where you can easily get a taxi.
8.0 / 10.0
Easy to find. Great breakfast! The staff was FANTASTIC!!
A little disappointed the bar/restaurant closed relatively early
8.0 / 10.0
Nice room, drinking water available at reception.
Location was good for us. Very good breakfast place just next door.
Free kayaks included in your stay
9.0 / 10.0
quiet, clean room, good shower, great pool. and the best a private access to the lake!
just a note, the private access to the lake is a firm walk from the hotel
8.0 / 10.0
No breakfast provided
Room could have been a little bigger with a couch or chair
8.0 / 10.0
we had a spacious room with a small kitchen area and a big balcony with a nice hammock. we also liked the pool and the „beach club“ which belongs to the hotel - it’s about 15min walk or a 4min drive away but has a nice area and they even offer free kayaks and have a bar area with drinks and food for sale. location is good and only a few minutes away from a lot of restaurants and shops.
- bed was really uncomfortable
- communication in English was sometimes bit hard (but we made it work with google translate)
8.0 / 10.0
the dipping pool was refreshing
the window did not lock
10.0 / 10.0
Breakfast was very delicious
There wasn't much I can complain about
9.0 / 10.0
Excellent hotel and restaurant. Worth staying!
Actually nothing.
10.0 / 10.0
Great place to stay. Staff were really friendly.
8.0 / 10.0
the staff is amazing! super accommodating and friendly. the hotel is well located, right off the city centre. the pool is very nice with sun throughout the day. room is of good size and shower is comfortable.
we had a few issues with the bathroom, but they quickly came to help.
breakfast is slightly minimal but seems to be a recurrence in Yucatan.
9.0 / 10.0
The place is well maintained the sfaff are nice and welcoming.
Great pool and great breakfast .
Good value for money
9.0 / 10.0
We were delighted with this small, family run hotel. The room was cozy and clean with a small kitchenette. Breakfast at the adjacent restaurant was extremely tasty and of good quality. The hotel's location to both the beach and the town center was only two to three hundred meters. For price and quality Poza Clara can't be beat!
The bathroom sink facet was a bit wonky and would spray us with water when we turned it on.
6.0 / 10.0
ok, everyone was friendly. Great pool.
Breakfast was bizarre. If you wanted fried egg, you could only have one ! If you wanted scrambled, you could have two !. There was no coffee refill. The table was not set on both mornings, so when breakfast came out, you had to ask for salt, cutlery, butter etc which left you eating cold breakfast by the time it came out. We were the only 2 sat in the breakfast room so there was no excuse. The waitress was very friendly enough but heavily hinted on tipping her which was annoying as I was going to anyway.
Service at breakfast.
7.0 / 10.0
clean nice and greatly located with private access to the lagoon and kayak too . we had lunch and stayed the afternoon there it was perfect .
the breakfast and the pool were great.
the restaurant staff was really nice and friendly.
the receptionist tried to charge us 100 MXN for a « stained towel » that they would need to send to a dry cleaner … had to really prove it was not « stained » and had to tell them they could wash it in a washing machine … and not spend money on a dry cleaner
5.0 / 10.0
Not wow
They will bull your credit card as soon as they have the info even though it specifically says you pay at property. I thought this was sneaky and maybe even illegal. For this alone I would give this place zero stars. I hate lies and the idea of a random receptionist having all my credit card info where they can just charge whatever without any authorization.
9.0 / 10.0
Cute place.
8.0 / 10.0
❤️ Nice staff, nice and clean room and clean pool.
🚙 Safe parking inside
🍰 Homemade breakfast
-
6.0 / 10.0
The staff in reception and the restaurant we're very lovely. Also there is access to club house where you can get a private tour of the lagoon which was excellent.
The checkout process was difficult. The rooms were checked which is fine but they tried to find any reason to charge us to make some extra money.
10.0 / 10.0
Everything !
everything was fine!
FAQs
How much does this hotel cost compared to others in Bacalar?
The average price for a rental in Bacalar is $69 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Poza Clara Sanctuary. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Poza Clara Sanctuary. Enjoy the water!
Is Poza Clara Sanctuary pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Poza Clara Sanctuary?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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