DoubleTree by Hilton Chester

8.4 / 10.0

Outstanding(4,045 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway. Free WiFi and on-site parking are provided.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

24 mi

Available Rooms

King Room

1 King • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room with Shower

2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Guestroom Plus

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Junior Suite

1 King • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

DoubleTree by Hilton Chester

$$$$

8.4 / 10.0

Outstanding(4,045 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

24 mi

Available Rooms

King Room

1 King • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Room with Shower

2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Twin Guestroom Plus

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Junior Suite

1 King • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Outstanding(4,045 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

pleasant

very friendly staff and very clean

too big ha ha

6.0 / 10.0

Oct 2024

Breakfast wasnt included which was a surprise made worse by the surly manner i was told.

9.0 / 10.0

Oct 2024

Overall very pleasant.

We enjoyed the hotel and spa. We appreciated how the restaurant staff were with the nut allergy. Also, we cannot fault enough the help from the staff when we had issues with locking our room and moving us to a new room. Very lovely stay!

There could have been more of a selection from the breakfast menu, which there is compared to other Hilton's.

10.0 / 10.0

Oct 2024

Great value

Plenty

Bottle water in room

9.0 / 10.0

Oct 2024

Excellent hotel, friendly staff, lovely rooms and restaurant.

Staff were very friendly and helpful. Received a welcome cookie and great advice e.g. booking breakfast in advance to save money. Breakfast was excellent, buffet of very high quality and great choice. Room was very comfy and free parking!

On the second morning there were long queues for hot breakfast as they ran out of a lot of foods at the same time. Also the coffee machines weren't always working. Otherwise everything was great :)

4.0 / 10.0

Oct 2024

Wouldn’t book again for the price

The gardens and reception area

The room the price the staff

8.0 / 10.0

Oct 2024

Liked the hotel, loved the staff.

Room, restaurant and the staff - especially the staff. Very polite, helpful and cheerful!

The quaint and slightly bizarre accounting practice of apportioning a credit limit to the room, so I had to pay by credit card for one dinner instead of charging it to my room (which is my company's preferred action), as I'd 'run out of credit for charging to the room'. Never ever experienced that before, in all the Doubletree hotels I stayed at in the US. Also, extending my stay by booking at reception - no breakfast included (as in the Booking.com reservation) without asking and without explanation. Caused minor embarrassment at the restaurant, with a further difficult scene involving the assistant Manager, who then saw the light and gave me complimentary breakfast for the remainder of my stay, which was very good of him.

10.0 / 10.0

Aug 2024

Great place to stop

The place the staff were excellent

Nothing

10.0 / 10.0

Jul 2024

A relaxing stay in a lovely location.

The room was lovely, comfy bed.

Did not think guests should have to pay extra to use the facilities such as the pool, sauna etc.

2.0 / 10.0

Jul 2024

Disappointing a night away to use a pool which we couldn’t use

The breakfast was nice

Disappointed to find out when we got there we couldn’t use the pool facilities as a family and if we did on our own we would have to pay £20 each. This is not advertised well on the advert. The rooms are basic and not very clean.

7.0 / 10.0

Jul 2024

My stay was good, rooms are clean and comfortable, breakfast is good

Rooms are clean and comfortable, breakfast is good

N/A

6.0 / 10.0

Jul 2024

Seriously, save your money for the local Premier inn or travel inn,

Spacious and parking facilities were good

Really expensive for what it is.. Having to pay extra to use the pool in top of £326 for just to nights. We mentioned about booking breakfast on check in but we were told to think about it or just come down…. NO ONE mentioned the extra £10 we would have to pay to eat…£35.90 for two breakfasts is ridiculous and it wasn't anything any different to other hotels..

7.0 / 10.0

Jul 2024

We enjoyed our stay but didn’t make use of all the facilities on offer. The rooms were good but could be improved with

Well appointed for our purpose

Very nice grounds and comfortable public areas

10.0 / 10.0

Jun 2024

It was a pleasure to arrive here after a long journey and relax in this oasis.

I was upgraded by friendly reception staff. The atmosphere of the hotel is very calm and relaxed, everyone is very welcoming. Breakfast was good

8.0 / 10.0

Jun 2024

I had a relaxing and refreshing stay.

It was in beautiful grounds, easy to find, friendly staff and clean,

You had to pay extra for the pool.

6.0 / 10.0

Jun 2024

Lower than expected

Location, breakfast, facilities

Mr room # 214 was not the best

10.0 / 10.0

Jun 2024

Excellent

Free late check out

Nothing really

5.0 / 10.0

Jun 2024

Not great.

Location was good and the outside grounds and outdoor terrace were nice.

There seem to be inconsistencies with the standard of the check in people were receiving at reception. Ours was nothing like the people infront of us. We were not asked about any allergies and we were not offered the welcome treats. When we got to our room there was hair in the bed which was immediately reported and the carpet had crumbs and bits of plastic all over it. The following day our room had not been refreshed and clean like we’d ask and again we had to report this.

10.0 / 10.0

May 2024

perfect stay friendly staff will return

spa was excellent and everythin else

9.0 / 10.0

May 2024

It was delightful

The king size beds

The breakfast

10.0 / 10.0

May 2024

Fabulous, birthday celebrations catered for to the highest standard!

Its absolutely stunning inside and out, grounds are well maintained. Rooms are modern, beautiful, clean! Breakfast was delicious and lots of choice. We got 4 drinks vouchers in total in my sisters’ bedroom to celebrate their 18th birthdays, decorations for a small extra fee. The drinks vouchers were complimentary and such a kind gesture!! Highly recommended for birthday celebrations.

1.0 / 10.0

May 2024

Wouldn’t stay again

The spa was nice

Room was terrible two single beds joined together to make a double very u comfortable hard mattress… room was extremely hot and stuffy even with the air con on would not go again.. Food was dropped on floor and all over me which was not fun!

9.0 / 10.0

May 2024

Great stay

Just nice

5.0 / 10.0

May 2024

Not as high falutin as you would expect.

Location and the hotel grounds are lovely. A good breakfast.

Corridor carpets were dirty. Bedroom furniture chipped and stained. The most uncomfortable bed I’ve ever experienced. The bar couldn’t even produce a brandy glass.

8.0 / 10.0

May 2024

Great location

Perfect location for access to Chester City Centre and Cheshire Oaks and North Wales. Nice room and plenty of free parking.

I felt there wasn't a very pleasant and comfortable area to sit with a drink in the evening. The booths approaching the bar felt like they were in a corridor, and the only other seating was in the lobby area.

5.0 / 10.0

May 2024

Disappointed

Great staff

Doors banging, noise from corridors most of the night. Room service missing chips arrived 20 minutes later cold.uncomfortable bed.

9.0 / 10.0

May 2024

Had a problem with the room, staff was very quick to resolve the issue and checked up on us after we reached the room.

Stayed here few times and it never disappoints

Quality of some of the breakfast food has gone down slightly

10.0 / 10.0

Apr 2024

Lovely

Lovely scenic setting, very clean, friendly staff, helpful staff, nice spa

10.0 / 10.0

Apr 2024

Lovely relaxing break with the best of friends

The hotel is beautifully decorated, spacious and very well laid out. The food in the restaurant was superb.

The spa could have its own entrance and area of the restaurant to make it less awkward for those still wearing robes in the restaurant. For an out of town hotel it is a little pricey.

9.0 / 10.0

Apr 2024

Pleasant

The exterior was really pretty and the setting calm

The room was slightly disappointing there was no fridge (though description said there would be and we were carrying meds which should have been ina fridge) and the decor was a little shabby in the room

5.0 / 10.0

Apr 2024

inflexible tried to change my stay by one day ? no joy

noisy neighbours next room 2.30am

10.0 / 10.0

Apr 2024

Enjoyable, friendly helpful staff, great location

N/A

10.0 / 10.0

Apr 2024

Beautiful experience

Staff amenities

Nothing

6.0 / 10.0

Apr 2024

Such a shame,

Room was clean, food was good but expensive, most of the staff were as you would expect at a Hilton,

Paying for not a cheap room then paying £40 to go for a swim for two hours, which is extortionate, during the swim we were exposed to an individual who decided to use his phone for 46 mins in the jacuzzi which made my wife and other females feel uneasy and needing to move away fearing being filmed ,when this was raised with staff they said that he was only looking at the internet and it's not Hilton's policy to stop people using their phones around the pool area, clearly the risk of offending a lone individual by asking him to stop using his phone trumps the risk of women being potentially placed at risk,after 45 mins we left the pool area feeling extremely uncomfortable ,still Hilton had it's £40 so apparently that's ok, we have used the same hotel on numerous occasions but no more" even in the bar area it's apparently ok to sit in your robes from the pool' ,standards are slipping as any dress code doesn't appear to apply,

4.0 / 10.0

Apr 2024

Lovely staff, below average rooms.

The king size room was 2 single beds which were in serious need of an update as the bed was all scruffy and all the leather tearing away. Furniture outdated and materials coming away. For the price much better value and cleaner to stay in a premier inn. Mould/dirt on the curtain vail they can’t even replace or update that for guests. This room was £166. Lesson learnt.

9.0 / 10.0

Apr 2024

Pleasantly surprised how relaxing a short stay could be.

Clean comfortable quiet, good choice of breakfast.

9.0 / 10.0

Apr 2024

Great hotel

Location beautiful with lovely gardens

Could do with a cafe in spa

5.0 / 10.0

Apr 2024

Couples stay

The reception area is lovely as well as the outdoor areas! Breakfast was great plenty to choose from and filled back up quickly. Bar area was also nice. Plenty of car spaces to park. Staff were friendly on reception. Staff at Breakfast work hard to keep area clean and also restocked.

Room was dated. Carpet had a large rip in the middle of the room. Bed was rock hard. Big gap under the door. Lots of noise from doors slamming. When other rooms used shower/water could hear water running through pipes constantly. Could hear flush from toilet from other rooms- above and next door! Very noisy room!

7.0 / 10.0

Apr 2024

Nice hotel

Stop off on way to south of England. Nice hotel, friendly staff, cannot comment on food but welcome cookie was delicious. Beds were a bit hard but that's personal preference.

5.0 / 10.0

Apr 2024

Adequate hotel.

Staff were very professional and quick to try and fix issues. Bed was very comfortable. Rooms clean. Plenty of parking.

Breakfast was like warm. Hotel refunded the cost. Room service pizza wasn’t very nice. Could have done with feather pillows.

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is $188 per night. This rental is $8 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Chester. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at DoubleTree by Hilton Chester. Enjoy the water!

Is DoubleTree by Hilton Chester pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Chester?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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7.9 / 10.0

Outstanding(199 Ratings)

City Suites

DoubleTree by Hilton Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

King Room

Twin Room with Shower

Twin Guestroom Plus

Family Junior Suite

Junior Suite

DoubleTree by Hilton Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

King Room

Twin Room with Shower

Twin Guestroom Plus

Family Junior Suite

Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Chester pet friendly?

What amenities are available at DoubleTree by Hilton Chester?

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