Holiday Inn Express Cardiff Bay, an IHG Hotel

7.9 / 10.0

Outstanding(3,187 Ratings)

Hotel in Cardiff

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

In the waterfront area of Cardiff Bay’s old East Dock, only 20 minutes’ walk from the heart of the city centre, this modern hotel offers a restaurant, bar and terrace and is situated just 500 metres from Cardiff Bay Railway Station.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.7 mi

Available Rooms

Standard Room

1 Double or 2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room - Disability Access

2 Single • 43 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Sofa Bed

1 Sofa • 43 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 53 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 43 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Holiday Inn Express Cardiff Bay, an IHG Hotel

$$$$

7.9 / 10.0

Outstanding(3,187 Ratings)

Hotel in Cardiff

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.7 mi

Available Rooms

Standard Room

1 Double or 2 Single • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room - Disability Access

2 Single • 43 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Sofa Bed

1 Sofa • 43 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 53 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 43 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Outstanding(3,187 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Great location for an overnight stay, with close access to Cardiff Central

Breakfast was great and varied. Very close location to Central Cardiff, only 10 minute walk.

The surrounding area is a little rundown.

7.0 / 10.0

Oct 2024

Over all a good stay

The Hotel is in a Good Location, with all sites only a 20 minute walk. The facilities were Clean and staff very helpful and welcoming. A reasonable breakfast was provided, although the seating area rather small for the number of rooms and not conducive to lingering or relaxing.

having to Pay £10.00 per night to park my car when I paid £520.00 for 2 rooms for a 3 night stay was rather frustrating, especially as there is an on site Car park available?

9.0 / 10.0

Oct 2024

Staff very pleasant and helpful.

It met our expectations as far as comfort, cleanliness and peacefullness. It was good to have secure parking for£10

The snack machine was poorly stocked

8.0 / 10.0

Jul 2024

staff were excellent and professional, there was a problem with the coffee machine and the lift button to ground floor didnt work

5.0 / 10.0

Jun 2024

Room boiling - no sleep - clean room though and good location

Close to stadium

The air conditioning was broken and it was 28 c plus outside - the actual room we were in was extremely hot . We were not told when we checked in that it was broken - we went to reception later on and were provided a small fan which did little to help the problem. We hardly got any sleep as the heat was unbearable.

9.0 / 10.0

Jun 2024

Amazing price for a great stay

Beautiful location, very clean

Nothing

7.0 / 10.0

Jun 2024

One Night in Cardiff Holiday Inn Express

Manager was generous to offer us a discount on the nights stay due to the Air conditioning issue. Complimentary breakfast which was inclusive in the tariff, was excellent. Staff were very friendly and quick to follow up on any requests. Lovely people, a hotel with a great team.

Although advertised as Air conditioned it had no Air conditioning on" Cooling" setting. The onlly setting available was"Heat" setting.In other words a system that didnt cool to required lower temps. It was the start of a heat wave with temps getting up to high 20's. So quite uncomfortable. The delivery of a portable fan on request to the room helped, but it didn't deliver the same comfort level as proper cooling air conditioning would have.

8.0 / 10.0

May 2024

Nice hotel, good location for the city, probably over priced for the quality of the hotel

Good size room, comfortable bed, good shower, excellent breakfast.

Lack of air conditioning, communication with reception staff.

10.0 / 10.0

May 2024

Brilliant

Great location, room size, cleanliness of the room. Staff were fantastic

Slow lift

8.0 / 10.0

May 2024

Holiday inn

The room was very pleasant and the surrounding area was great with a shop nearby and the city within 20 minute walk. The room was very nice with lovely lighting and comfortable bed. The staff were all very friendly and polite as well as the surrounding area was very nice and suitable for a nice walk around the area. The hotel seemed very clean and the breakfast was quite nice but may want to go down there around 7 - 8ish as they seemed quiet with a variety food available.

Even though the staff were very polite and friendly, they seem unknowledgeable, i asked for 3 towels and was given 3 hand towels as well as my boyfriend and I asked for 2 single vodka redbulls and the individual behind the counter was not sure which can was redbull and my boyfriend even told him how many shots to put in a single and even then he ended up putting in a shot and a half in each? Other than that it was very pleasant and we would visit again.

8.0 / 10.0

May 2024

Nice and simple accomodation

Nice simple rooms and decent breakfast.

The car parking is very expensive and the hotel does not inform you ahead of entering the car park. Breakfast could have some more variety.

7.0 / 10.0

May 2024

Sexta a domingo em família

Quarto com chá e café.

Quarto pequeno para 3 pessoas, chuveiro com pouca força de água. Pequeno almoço muito fraquinho, pouca variedade e pouca quantidade para tantas pessoas. Cama pequena para 2 pessoas.

8.0 / 10.0

Apr 2024

Good Location to stay to go around Cardiff bay.

I booked for 4 occupants. The soft bed was not ready. I had to call the reception to set it up. I found the sofa bed was dusty, but it was set up alright after my request.

The hotel was not aware of the fact that I booking for 4 and forget set the room before I could occupy.

8.0 / 10.0

Apr 2024

A good place to stay

Location to Mermaide Quay was excellent, nice and quite, and draught beer available at the bar.

I didn't like paying for the parking and was disappointed there was no refrigerator.

3.0 / 10.0

Feb 2024

Poor experience.

Reasonable walking distance to/from Cardiff city centre. Comfortable enough bed.

Carpet was marked/grubby, as was the upholstered chair (badly stained) The 'wet room' shower completely floods the bathroom floor, with no mop etc, rendering the sink/toilet after showering practically unusable. No available seats/tables at breakfast, with a number of families/guests waiting to be seated before me. Gave up after about 10 minutes and just had a coffee in the end. I realise that busy periods can occur, but this was unacceptable. No staff at the reception desk to speak to on check out, so had to just leave key without having the opportunity of bringing up the above. Paying an extra £10 for parking - in an actual hotel carpark, especially bearing in mind all of the above, was a bit of a p*** take to be honest.

8.0 / 10.0

Feb 2024

Lovely stay but bad breakfast

View and area was lovely, close to train station and easy to get to centre. Lovely and quiet with everything you need. Shop just around the corner to get anything you want. Would definitely stay here again.

Breakfast wasn't very nice, scrambled egg very grainy, just generally didn't taste nice. Room had a slight sewage smell but probably the location.

7.0 / 10.0

Feb 2024

A good budget option in the heart of Cardiff bay.

Comfortable beds, clean rooms and a decent breakfast included in the price. Dove toiletries in refill dispensers in the bathroom and breakfast condiments in a large dispensing container meaning single use plastic was negligible. Very welcome!

Nachos did not have any guacamole, as was listed.

8.0 / 10.0

Feb 2024

Very good, parking was good, room was clean and warm. Would stay here again.

Perfectly located for what what we needed.

All good, my only problem was the wait in the morning for a coffee, only one machine that isn’t very quick and a line of people waiting to use it so my breakfast was cold by the time I got there.

9.0 / 10.0

Dec 2023

Fantastic

Breakfast Exceeded expectations, location was great. Being on the river was beautiful lovely look out at night. room was clean and tidy and staff were very friendly. They let us leave our car parked early so we could visit Cardiff castle and sightsee, without the hassle of finding parking.

Free parking

8.0 / 10.0

Dec 2023

Nice place to stay. Will definitely use this place again

Nice and clean. Lovely helpful staff

Toilet was very low Shower needed a bit more power in it

8.0 / 10.0

Dec 2023

Perfect budget night away for Christmas shopping.

The staff, bar area, breakfast and cleanliness.

The bed not as large and pillows not as comfy as other budget hotels but still good value for money.

8.0 / 10.0

Dec 2023

Lovely breakfast and location

I liked the location plus there was a shop around the corner and you can walk to the city centre

Having to pay for parking, being a hotel resident as I parked my car away from the property and having to wait for the coffee machine, could do with two at busy times

10.0 / 10.0

Dec 2023

9/10

Good location

None

9.0 / 10.0

Dec 2023

Will return!

Excellent staff, room and breakfast, the hotel was spotless, easy to find and the parking is a massive bonus... just a shame it's at an extra cost!

Sadly the hotel isn't actually in the bay itself (my mistake for not checking) it was downpour after downpour so I didn't want to walk to the bay... however, the gentleman at the front desk had a taxi arrive for me within minutes which was very kind! It was under £10 each way.

9.0 / 10.0

Dec 2023

I will definitely be staying here again.

The hotel is very clean and well furnished. The room was comfortable and well worth the money; however, being in a cold snap it did take a while to figure out how to get the room warmed up - some instructions might have helped. The evening menu was excellent and very tasty. Breakfast was well laid out with every option available and without doubt was one of the tastiest full English breakfasts I've had...anywhere. A small glitch occurred on checkout when the receptionist said I couldn't have an invoice as I'd booked via Booking.Com (I require an invoice for my expenses). However, I emailed the hotel when I got home and an invoice was emailed to me directly...excellent service.

No major negative comments at all.

8.0 / 10.0

Dec 2023

Good location between Cardiff Bay and the city centre

We've stayed here a number of times now, and as always the staff were friendly and professional. The lady in the breakfast area was particularly helpful although rushed off her feet. Our room was warm and the bed comfortable. The breakfast buffet is good, although the toasters never seem to be on quite the right setting.

I didn't like being in a room with an adjoining door, although I know this is sometimes unavoidable. I would prefer it if it had a proper bolt we could pull across.

8.0 / 10.0

Dec 2023

Xmas shopping in Cardiff Very good place to shop

The room was very comfortable and the breakfast was excellent.

For me personally because i have walking difficulties the location was to far away from the city centre, and all though we had a disabled room with a walk in shower witch for me was excellent we were on the top floor and the lift wasn't working witch ment walking up and down 3 flights of stairs.

10.0 / 10.0

Dec 2023

Night in cardiff

In Cardiff to see show in the bay hotel nearby and done the job for us bfast was stunning hotel quiet and clean

Nothing couldn't fault it and will stay again even just for a night bout in the city centre

6.0 / 10.0

Nov 2023

Would stay again, hopefully the mystery noise would have been fixed...

All good apart from 1 thing.

All mainly good (apart from the bar being shut in the afternoon). The issue was there was a strange noise like a large extractor fan (as in a commercial kitchen one) running, stopping for a few seconds then starting again. I assume something was malfunctioning. This continued all night. Also talking to another family of guests in the morning they also were kept awake by it. I'm hoping it's been fixed by now...

10.0 / 10.0

Nov 2023

Xmas Market visit.

Lovely room, great view over the water.

Breakfast was basic. Tomatoes, mushrooms, and fried eggs would have made it better.

9.0 / 10.0

Nov 2023

Very nice

Car park expensive

8.0 / 10.0

Nov 2023

Generally the hotel was good and the staff were helpful

Breakfast was fairly good, and locational was good. Lounge was basic but adequate. And room was generally clean

Toilet could have done with disinfecting…toilet bowl was stained

9.0 / 10.0

Nov 2023

Location and breakfast great

The breakfast was very good, tasty and hot, especially liked the scrambled eggs. The shower was much better than many places we have stayed. The location would have been better experienced at a different time of year or much less rain

Staff around more often, we had to wait and then chase for forks at breakfast plus no at the reception desk to get a reminder as to where and how to get somewhere nice to eat dinner at

9.0 / 10.0

Nov 2023

Great all rounder

Nice modern rooms

Bit of distance from the centre

7.0 / 10.0

Nov 2023

Nice but basic

For a family if 4 the room was small and only enough towels given for two people

8.0 / 10.0

Oct 2023

Good location

The staff were very friendly and helpful. The location is good for both the bay and the city centre. There is a handy little convenience shop a couple of minutes walk away. The breakfast was very nice. The shower was easy to use and the water hot.

I found the bed rather too firm, however my husband liked it. The pillows were too hard for me. Also the duvet only just reached each side, so it wasn't big enough to cover us both properly. Fortunately it wasn't too cold.

8.0 / 10.0

Oct 2023

A lovely break

Excellent breakfast

A little way to walk to the Bay area

5.0 / 10.0

Sep 2023

Passable for one night. Small room so not somewhere you want to stay for long.

Close to Cardiff Bay for a gig we were attending.

Very small room with dirty windows. Had to pay £10 to park in the car park which wasn’t explained until we arrived. Breakfast area overrun by staff eating their own breakfasts! Had to wait in queue behind them to get coffee. No apologies.

4.0 / 10.0

Sep 2023

Disappointing

Breakfast ok,staff friendly ,the shop facilities good

It was like walking in to a laundry place when we arrived also most laundry when coming out of room the same , bed uncomfortable bed linen not the best

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is $168 per night. This rental is $3 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Cardiff Bay, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Cardiff Bay, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Cardiff Bay, an IHG Hotel?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room

Standard Twin Room - Disability Access

Standard Double Room with Sofa Bed

Standard Twin Room

Standard Double Room

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room

Standard Twin Room - Disability Access

Standard Double Room with Sofa Bed

Standard Twin Room

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Cardiff Bay, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Cardiff Bay, an IHG Hotel?

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