Morino Lodge - Hakuba
4.1
Excellent(132 Reviews)Hostel in Hakuba
4-Star Hostel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hostel
Located just a 10-minute walk from Happo One Ski Resort’s gondola, Morino Lodge offers cosy accommodation with spacious guestrooms and a modern lounge. Wi-Fi is provided throughout the property for free.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Family friendly
Map of Hakuba
Available Rooms
2 Single or 1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
3 Single • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
4 Futon • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Bunk • 355 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(132 Reviews)100% verified reviews
4.1
Staff were great, very friendly and helpful. Easy to get to all ski resorts as the free shuttle is a 2 minute walk away. Hakuba central is a short 5-10min walk down the hill. Great breakfasts and nice common room where you can meet other travellers.
4.1
Everyone and everything ❤️
Na
4.1
lovely people and homely vibe
4.1
Friendly staff cozy feeling, excellent pizzas... breakfast a bit kight except the warm breakfast. Coffee....hmmm not to my taste
Relaxed bar after ski
4.1
Very friendly staff who will help with restaurant bookings, advice and lifts to nearby locations if they are not too busy. So convenient to have a hot breakfast everyday to let you get straight out to the slopes.Delicious pizza option at night as well.
Not much not to like.
4.1
Nice common room enough space and pickup or dropoff service from bus stop.. Rooms were clean.
Staff is just hanging around everywhere. Heating did not work in the room and just 'o sorry'. Did not feel like they wanted to work or provide service to guests, they seem to be on holiday also.
We walked to the ski piste and other areas for the first 2 days. 3rd day we asked for a ride (other guests used everyday) and were told it's not a service and we shouldn't expect anything.
Not the friendliest vibe at times
4.1
breakfast is good and changed daily , staff is helpful and freindly, they served the best pizza in town. There is not a lot of restaurants around the hotels but generally we could enjoy our stay
4.1
The only staff member I could rate highly was an Australian guy (didn't catch his name but his uniform seemed to be Christmas pyjama pants and a hoodie). He was great.
We had three beds across the four bunk room and two bunk room. So many negatives -
The shower (the only one) was full of dead bugs, mould and hair. Looked like it hadn't been cleaned since the Nagano Olympics and it was not cleaned at all during the entirety of our stay.
The toilets and sink were also dirty and not cleaned during our stay. I wiped down that sink more than the staff did. I had to notify staff when the hand soap ran out. Took them several hours to replace because they "forgot". I also had to tell them when the toilet paper was running out. Bit ridiculous seeing as the toilets are also used by the entire lodge, not just the people in the shared rooms so they should be checked/cleaned more often. I was also asked by staff if the shampoo bottle needed replacing. Here's a tip, check it yourself.
I was on a bottom bunk and could see that the mattress above me was severely stained (large, deep red stains).
Shared rooms are located in the lodge storage area. Baskets of dirty laundry and boxes lined the walls.
Rooms are not soundproof. Could hear everything through the walls, including staff planning their partying from the common area at night.
The shared accommodation is not even an afterthought, it was just forgotten (seems like some bunk beds were thrown into some cupboards to get some extra money).
Staff were not helpful or particularly friendly and were witnessed sitting on the tables where breakfast was to be served despite stools being nearby.
When people called in to order pizza, staff could be heard from the common area reading out customer credit card numbers to pay over the phone.
Offered collection from the station but were late and failed to notify. I had to make contact telling them we were there.
Everything is at least a 15-minute walk. Five-minute walk to a shuttle to take you to the lifts.
Honestly, some of these are simple things that should not be occurring if you are running a business. Do better.
4.1
Could not fault the service we received at this property. Such helpful and friendly people made or stay perfect! So thankful we chose to stay here! The included breakfast was very good and our room was very cosy. The staff even dropped us off in to town which we were very thankful for. Special thank you to Matt and the crew for your hospitality. 10/10
4.1
Breakfast is great.
4.1
Large rooms with private shower and bathroom. Dry room for convenient storage of ski/snowboarding equipment every day. Breakfast is great with some variation each morning. Nice and responsive staff. Pick up and drop off service to/from bus terminal.
Distance to everything is a bit far. Need to walk 10-15 minutes to get to city center for dinner or onsen. 5 minute walk to ski shuttle bus every morning with full gear.
4.1
The staff go out of their way to accommodate your requests to make your stay more comfortable. It's a peaceful location and fairly close to the bus terminal if not the train station.
FAQs
How much does this hostel cost compared to others in Hakuba?
The average price for a rental in Hakuba is $366 per night. This rental is $82 less expensive than the average.
Is parking included with this hostel?
Yes, parking is listed as an amenity at Morino Lodge - Hakuba. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hostel?
We didn’t find pool listed as an amenity for this hostel. It may be worth double checking if a pool is important for your stay.
Is Morino Lodge - Hakuba pet friendly?
Unfortunately, this hostel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Morino Lodge - Hakuba?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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