Best Western Palace Hotel & Casino

In-room safe, desk, iron/ironing board, free WiFi

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

3.7

Good(826 Reviews)

Hotel in Douglas

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Beachfront, with indoor pool
Catch some rays at the beach or spend the day relaxing at Best Western Palace Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Palace Hotel & Casino offers 133 accommodations with safes and coffee/tea makers. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Douglas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

Map of Douglas

Nearby attractions

Manx Museum

1.1 mi

Isle of Man Motor Museum

22.2 mi

House of Manannan

16.1 mi

Ape Mann Adventure Park

11.2 mi

Available Rooms

Standard Room, 1 Double Bed, Non Smoking

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking

2 Single • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed, Non Smoking, Sea View

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking, Sea View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking, Sea View

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Palace Hotel & Casino

$$$$

3.7

Good(826 Reviews)

Hotel in Douglas

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Douglas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

Map of Douglas

Nearby attractions

Manx Museum

1.1 mi

Isle of Man Motor Museum

22.2 mi

House of Manannan

16.1 mi

Ape Mann Adventure Park

11.2 mi

Available Rooms

Standard Room, 1 Double Bed, Non Smoking

1 Double • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking

2 Single • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Double Bed, Non Smoking, Sea View

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking, Sea View

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking, Sea View

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

3.7

Good(826 Reviews)

2.5

Nov 2024

Hotel price was good, staff were excellent

2.5

Oct 2024

Had a great stay,great location, clean and great staff ,our only criticism is the hotel is dated,beds uncomfortable, rooms to warm but would definitely return Forgot to mention pool and spa was great

1.5

Oct 2024

Old, dated and noisy. Rooms / towels every 3 days

4.0

Sep 2024

Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily

1.5

Sep 2024

Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.

4.0

Sep 2024

Friendly staff Noisy room next to large extractor fans

2.5

Sep 2024

Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful

4.0

Sep 2024

Just got home after a 3 night stay. Hotel rooms was clean and tidy no problems . Staff was lovely Freindly and helpful. Food breakfast and evening meal was lovely too. All 3 of us had a great stay Thankyou. 😊

2.0

Sep 2024

+ clean room + great sea view from room terrace + great location + comfortable and well appointed - check in felt rather rushed - whole place feels a little dated and worn

1.5

Sep 2024

Hotel is very dated, needs a complete revamp. Patchy carpets, creaking furniture Too a long walk from central Douglas. Room only cleaned every 3 days, which seems odd. Overpriced.

2.0

Aug 2024

This is a lovely hotel and firendly staff. However, it does need to be updated a bit. It was in a good location near the bus stop. Just parts of the hotel looked a bit dated.

5.0

Aug 2024

Really good hotel with great facilities enjoyed my stayband will definitely stay again next time.

5.0

Aug 2024

It was just what we needed for a short break. The only complaint I had was the wi-fi, it was very hit and miss and with a teenage child it was very important!

4.0

Aug 2024

The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.

2.5

Aug 2024

Very good hotel with great sea views

1.5

Jul 2024

Hotel is in a great location with all the amenities you would need however it’s very tired and in need of an update. They have started by the looks of it with a newly laid car park, new bar and a new area in the restaurant. I’m sure if they do the rest of the hotel to those standards it will be really nice

4.0

Jul 2024

No comments

2.0

Jul 2024

Staff are so lovely at this hotel and breakfast is amazing, plenty of variety. The room was comfortable.

3.0

Jul 2024

The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush. The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.

1.0

Jul 2024

We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.

2.0

Jul 2024

Rooms a little dated but location was good. Health suite was good with wonderful views across the bay from the pool

4.0

Jul 2024

Great time!

2.0

Jul 2024

Paid for breakfast, clear as day through the expedia app and confirmed vja online chat. Staff saying we cannot have it during check in. Meaning stress trying to contact expedia while on our trip.

5.0

Jul 2024

Casino excelent

1.5

Jul 2024

Food and restaurant really good.Hotel in general very tired.Leisure complex good .

5.0

Jun 2024

Overall a nice end to the TT

4.0

Jun 2024

our room was spacious with a great view, the bathroom was clean with the shower and bath taps easy to use .

4.0

Jun 2024

The hotel was a great location along the prom, sea view room was excellent, lovely view. Hotel facilities were great 3 restaurants on site all reasonably priced. Would recommend and stay again. Only downside was the shower needs upgrading, presently via the taps, power shower would be great!

1.5

Jun 2024

Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times

2.5

Jun 2024

Had a great time at this best western , rooms very clean but a little tired, great breakfast , friendly staff love the new lookys bar. Overall a great place to stay ,will definitely return.

2.0

Jun 2024

Signage for reception could be better. A notice on the wall into carpark and therefore pointer to reception at ground floor level would be useful.

2.0

Jun 2024

Friendly check in and staff

3.0

Jun 2024

property was tired and needs a makeover. I would not have stayed here under a normal circumstance but it was the only hotel on the island that did not have a 3 night minimum due to the TT.

5.0

May 2024

Nice place in a nice country.

2.0

May 2024

Good friendly staff

2.0

May 2024

The hotel is quite clean and the staff are lovely, however, it was very dated and could do with a facelift desperately. I stayed here for work and leisure over the course of 1 week. On the leisure side, i stayed on the 2nd floor which was soooooo noisy and seemed to have a range or range teenagers and music events going on till 3am. And the doors closing on each room was immense. Terrible nights sleep. But the large windows were lovely and the rooms had a lot of well thought out parts to it. The heat was an issue despite it being cold in April. And the WiFi was non existent at times. The receptionist advised "its just the way it is"! The second half of my visit I was on the 4th floor and the room was fractionally nicer / more spacious and quiet. Overall, it could be a lovely hotel, but it just very tired!

3.0

May 2024

The bedroom was ok and relatively clean, but bathroom was tiny ad shower pressure was really low The Patio doors on to large flat roof didn't lock and therefore let a lot of the external sea and traffic noise in to the room. Wasn't reported as wasn't there long. Not somewhere i would choose to stay again.

3.0

Apr 2024

Good casino

2.0

Apr 2024

Comfortable stay in room with sea view and small balcony - standing room only. Rooms are only serviced every third day, but supplies could be got from reception. Staff very friendly and helpful

2.0

Apr 2024

Staff great friendly helpful and attentive. Food at breakfast varied,plentiful and well cooked. Dinner was very good There was a problem with the hot water for shower and bath only tepid. Maintenance came quickly and it worked (mid morning). But in evening back to only warm

FAQs

How much does this hotel cost compared to others in Douglas?

The average price for a rental in Douglas is $118 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Palace Hotel & Casino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Palace Hotel & Casino. Enjoy the water!

Is Best Western Palace Hotel & Casino pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Palace Hotel & Casino?

We found 4 amenities for this rental. This includes pool, internet / wifi, laundry, and hot tub or spa.

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4.3

Excellent(645 Reviews)

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Best Western Palace Hotel & Casino

Hotel in Douglas

Reasons to book

About this hotel

Amenities

Map of Douglas

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 2 Twin Beds, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Best Western Palace Hotel & Casino

Hotel in Douglas

Reasons to book

About this hotel

Amenities

Map of Douglas

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 2 Twin Beds, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Reviews

FAQs

How much does this hotel cost compared to others in Douglas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Palace Hotel & Casino pet friendly?

What amenities are available at Best Western Palace Hotel & Casino?

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