Rixos Almaty Hotel
Hotel in Almaty
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Almaty hotel in Almaly District with a full-service spa
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Almaty
Available Rooms
Deluxe Room, 1 King Bed, City View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds, City View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Park View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds, Park View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, 1 King Bed, City View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.0
I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
2.0
I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
8.0
We enjoy our stay!
10.0
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
10.0
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
10.0
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
10.0
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
5.0
Great hotel in a very convenient location, will definitely stay there again
5.0
Great hotel in a very convenient location, will definitely stay there again
1.0
I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
1.0
I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
10.0
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
10.0
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
6.0
This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
6.0
This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
3.0
Check in only at 2.00 pm
Long waiting time
Rooms old. Need refreshment
3.0
Check in only at 2.00 pm
Long waiting time
Rooms old. Need refreshment
8.0
Rooms require renovation but overall it’s a good option in a comfortable location
8.0
Rooms require renovation but overall it’s a good option in a comfortable location
10.0
Good
10.0
Good
10.0
Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
10.0
Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
1.0
I’ve stayed many times at the Rixos and this was by far the worst stay.
I’ll start with the positive which was the Spa.
The negatives
5 emails and 2 phone calls to arrange airport pickup.
Arrived at 18.00 to be told the room was not ready.
Ordered room service. After 90 minutes it didn’t arrive so I cancelled.
No towels left after housekeeping. Had to go and find the housekeeping staff to get staff.
Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
1.0
I’ve stayed many times at the Rixos and this was by far the worst stay.
I’ll start with the positive which was the Spa.
The negatives
5 emails and 2 phone calls to arrange airport pickup.
Arrived at 18.00 to be told the room was not ready.
Ordered room service. After 90 minutes it didn’t arrive so I cancelled.
No towels left after housekeeping. Had to go and find the housekeeping staff to get staff.
Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
3.0
I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
3.0
I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
8.0
Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
8.0
Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
8.0
Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.
8.0
Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.
6.0
The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.
6.0
The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.
10.0
Great location. Easily walk to restaurants and parks. Staff is very friendly and helpful.
5.0
Hotel was great, just that room temperature controller didn’t worked and although told them several times they didn’t arranged.
5.0
Hotel was great, just that room temperature controller didn’t worked and although told them several times they didn’t arranged.
4.0
A nice stay. Slightly dated but overall comfortable.
4.0
A nice stay. Slightly dated but overall comfortable.
5.0
Fancy hotel with luxurous interiors. Breakfast is good, some Kazakh dishes and specialities are available. The room is spacy and comfortable. SPA zone was very pleasant and quite big, The only thing is the water temperature in the pool which might be higher. Reasonable choice for business travellers.
5.0
Fancy hotel with luxurous interiors. Breakfast is good, some Kazakh dishes and specialities are available. The room is spacy and comfortable. SPA zone was very pleasant and quite big, The only thing is the water temperature in the pool which might be higher. Reasonable choice for business travellers.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $56 per night. This rental is $453 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Rixos Almaty Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Rixos Almaty Hotel. Enjoy the water!
Is Rixos Almaty Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rixos Almaty Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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