Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel in River North

3.7 / 5.0

Good(2,196 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Just 2 blocks away from the shops and entertainment on the Magnificent Mile, this hotel is located in Chicago’s River North neighborhood and features an on-site restaurant, 24-hour business centre and fitness centre. Free WiFi is available.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

11.8 mi

Available Rooms

King Room

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds and City View

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Accessible Tub - Mobility Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hilton Garden Inn Chicago Downtown/Magnificent Mile

$$$$

3.7 / 5.0

Good(2,196 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

11.8 mi

Available Rooms

King Room

1 King • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds and City View

2 Queen • 333 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Accessible Tub - Mobility Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(2,196 Ratings)

100% verified reviews

4.5 / 5.0

Oct 2024

It was quite, clean and professional

Clean, location and most importantly for us, they let us store our lounge hours before and after check in/ out

Never pick up the phone

4.0 / 5.0

Oct 2024

Great location for marathon trip!

Great location!

The bed wasn’t super comfortable

4.0 / 5.0

Oct 2024

Very nice, clean, I would stay here again.

I loved the location, very close to tourist amenities

I didn't like that there was not a community space for office, I needed to print some documents and it was impossible.

5.0 / 5.0

Sep 2024

Very relaxing

Very well lit &clean

Soda was very expensive

1.0 / 5.0

Jul 2024

Mala experiencia

Nada

Nuestra habitación no estaba disponible. Nos pusieron en una habitación no limpia. Tuvimos que esperar 30 minutos para que nos den otra. Al principio nos cobraron más que la tarifa

4.5 / 5.0

Jul 2024

It was ok

Nice and clean

The pool is little and it cost to much to park in the parking garage

3.0 / 5.0

Jul 2024

Bien ubicado mal servicio.

Siendo socio Hilton Honors quisieron cobrarme early check in y tuve que esperar muchas horas para entrar. Se tapó el baño y nunca fueron a arreglarlo, el aire hacía un ruido que no dejaba dormir y tuvimos que apagarlo para dormir con el calor que hacía. Muy bien ubicado eso si.

Check in, mantenimiento.

0.5 / 5.0

Jul 2024

Terrible

Nothing

5.0 / 5.0

Jul 2024

It’s a perfect location and the room was very clean and comfortable. Will definitely stay there again.

The location is perfect for walking to restaurants and shopping.

Nothing.

3.5 / 5.0

Jul 2024

Hotel an toller Lage und guter Ausstattung. Personal unterdurchschnittlich.

Gute und zentrale Lage nahe der Magnificent Mile

Bei der Ankunft wollte ein Mitarbeiter das doppelte des Booking.com Preises verrechnen mit der Begründung es handle sich um Taxen. Erst am Folgetag wurde es korrigiert- ohne Entschuldigung. Das Gepäck wurde vom Flughafen nachgesendet und war schon ein Tag im Hotel. Trotz Hinweis gab es keine Benachrichtigung vom Hotel obschon Name und Zimmernummer bekannt waren. Ganz schwach!

0.5 / 5.0

Jul 2024

Never booking hotel stays in downtown Chicago!

Absolutely nothing!

Dirty carpets, stained pillows, uncooperative staff, dings in the furniture, long holds on the phone.

1.5 / 5.0

Jul 2024

Oude rommel, smoezelig en geen schoonmaak

Weinig. Het was een locatie midden in de stad

Slecht en kapot bed, wat scheef stond. Smoezlig; dikke laag stof in airconditioner die enorm veel herrie maakt. Er wordt slechts om de dag schoon gemaakt. Gewoon niet naartoe gaan en overslaan. Geen “Hilton” waardig

3.5 / 5.0

Jul 2024

Conveniently located to almost everything in Chicago.

This hotel is so close to everything in downtown Chicago.

My room was on floor 14 and the constant honking and sirens all night made it difficult to sleep but that wasn’t the hotels fault.

1.0 / 5.0

Jun 2024

poor experience especially on the final receipt . I have used booking.com many times but was never denied receipt .

location was ok

I requested for early check in on payment that was denied though I am a bonvoy member . room is cleaned only on alternate days . worst is and I am still struggling that I need a bill for my stay and I was told it will come on my emails . I gave both my emails but the bill didnt come . my secretary has followed up and he has been told by the hotel that since the booking was done by booking.con hence we should approach them for the bill receipt and I am stuck now ,

1.5 / 5.0

Jun 2024

Definitely will not stay in a Hilton Garden again

Breakfast was average. No fresh fruit as bananas oranges or apples

Internet was down for the first day we stayed They did not clean rooms every day And did not pick up the garbage every day either

4.5 / 5.0

May 2024

Lovely place. Would stay again.

Good location easy to travel from here

There were people doing hard drugs outside at night.

3.5 / 5.0

May 2024

Convenient but lacking cleanliness

Location

It was dirty in the lobby area and understaffed

2.5 / 5.0

May 2024

직원의 친절

일부 직원 친절했고 시설은 청결했다

대부분 직원은 친절했으나 1명은 매우 불쾌했다 답할때 치실사용하면서 대답했다 하던일을 멈추고 고객과 눈맞추면서 응대해야하는것은 기본아닌가요? 헤어드라이어가 전기적 접촉불량이었다

4.0 / 5.0

May 2024

Relaxing, Fun, Adventurous

The location was nice l, and the bar below had some amazing food

The beds were a little uncomfortable

1.5 / 5.0

May 2024

El peor servicio que he conocido en un hotwel.

Cercanía a varias atracciones

Que alguien en recepción hable español, que hagan la habitación diariamente, el bufete del restauran malísimo, sólo huevos revueltos, tocino, y papa, no había pan, de fruta nada, el mesero no recogió ningún plato, no sirvió café, no sirvió jugo y cargaron en mi cuenta 15% de propina. Soló hubo ese día 2 mesas ocupadas todo fue en el desayuno. Jamás regresamos al restaurante.

5.0 / 5.0

May 2024

Excelente ubicación

La ubicación es excelente, las habitaciones son cómodas y tiene un microondas para calentar comida

2.5 / 5.0

May 2024

Ok rum och faciliteter. Poolen iskall. Gymmet inga benmaskiner. Frukosten tråkig attityd hos persona

Bra tider. Bra utbud.

Mycket var slut o när man bad om påfyllning tyckte personal man var jobbig och inte mycket hände. Pannkakorna var inte tillräckligt tillagade. Städhinkar stod mitt bland borden.

4.5 / 5.0

May 2024

Enjoyed stay, not enough time to try out pool and hot tub though

It was centrally located for all things in downtown area

Only issue was always had problem with card reader on main door after 8, but staff would buzz me in no problem

4.5 / 5.0

May 2024

Good location, good value

A good location, 3 blocks off Michigan Ave and a short walk from the Millennium train station. The room was a nice size with modern bath/shower. The bed was comfortable and the room had individual climate control.

4.0 / 5.0

May 2024

Bon séjour

Emplacement

Personnel pas toujours à l’écoute des clients

5.0 / 5.0

May 2024

Great!

The breakfast was okay...nothing exceptional

More variety

0.5 / 5.0

May 2024

No fresh towels, did not throw out the trash, exhaust does not work. Stinky room.

nothing

I had the worst experience ever. It is the night of 4th and I have had the worst experience ever. The exhaust of the toilet does not work. Upon requesting twice-thrice, they neither came to even have a look at it or bother to help us out. I checked-in on the 3rd and the room did not have coffee creamer or sugar sachets as promised on booking.com that it will be provided. They did not change our toileteries, they did not give us fresh towels or linens and the bathroom kept sticking because the exhaust did not work. On 4th of May at 11am, I requested them to at least change our towels because they were dirty and even the linens as they were dirty and we had to stay for longer, and even asked to change the linen because they were dirty, I returned at 10pm in the night and nothing was exchanged. No fresh towels were given to us. No linens changed. The trash was still in our room, the trash and the washroom stinked because they did not work on the exhaust neither did they throw out the trash and gave us new one. I went down again to request to change the towels and the staff started arguing that this service is not included in their services. Giving new towels in not included in their service? That is some lies of the lazy staff who did not want to work. They did not agree to help us out. They were extremely rude. I need help from booking.com because they did not even provide us with the basic amenities as promised or advertised in the booking. I asked the staff to call the manager and he did not listen. It is 12am and my room stinks because of all the dirty towels and trash and I genuinely need help. Please help me out.

4.0 / 5.0

May 2024

Un Hotel muy bien ubicado

El lugar es excelente, junto al metro que te permite mover hacia todos lados de la ciudad. También caminando se llega a los bares y restaurant céntricos. La habitación está muy bien, aunque se escuchan ruidos de los vecinos. El personal muy amable

El restaurant del desayuno un poco desordenado, pero aceptable.

5.0 / 5.0

May 2024

Would happily stay again

Its cleanliness and proximity to relevant things

Staff were fine, generally seemed tired and overworked, which makes sense

5.0 / 5.0

May 2024

The service was great and the rooms were very clean loved the location.

It was at a great location everything was close for us to walk around.

5.0 / 5.0

May 2024

Прекрасно проведенное время

Очень удобное расположение,все близко.Приятный сервис.Вид из окна на даунтаун

1.0 / 5.0

Apr 2024

No vuelvo más... "dont reserve this hotel"

Solo... la ubicación

Desayuno en un bar asociado que tenía un aspecto de suciedad con desayuno básico y no acorde al precio. El hotel: 1. Llego y no encontraban la reserva de Booking. Estuvimos más de 45 min 2. No hay servicio de habitaciones diario, ni cada 2 ni cada 3 días.. 3. Me quedé sin jabón solicité por la mañana y nada. Llego de noche y tuve que llamar 5 veces al servicio de habitacio es. 4. El servicio deplorable. Salvo el primero que me atendió en remoción cuando llegué el día 26. 5. Me quejo de una máquina de hielo que había delante de la habitación toda la noche que no pude dormir... y ni me ofrecieron cambiar de habitación.. "que ya lo solucionaría... "

5.0 / 5.0

Apr 2024

Everything was great

Key to get on elevator

The Webster grill

2.0 / 5.0

Apr 2024

Good for a night but not longer stays. The swiming pools is for kids and carpets smell thorughout

locatoin

cleanliness, carpets, smell in the room

4.0 / 5.0

Apr 2024

Recommended for stay in heart of Downtown Chicago

The location, the hospitality and room facilities.

There was no daily cleaning done.

4.5 / 5.0

Apr 2024

Good

Location

Carpet on floors

4.0 / 5.0

Apr 2024

Remarkable experience! Will be returning to Chicago again!

The staff, namely Chris on the front desk. He was super helpful, kind and super knowledgeable and friendly. He really made the trip complete for me.

The pool was rather small so didn’t get to enjoy it sadly

1.5 / 5.0

Apr 2024

DISAPPOINTMENT

I WAS TREATED BADLY IN THE RESTAURANT WITH AN UNPATIENT STAFF BECAUSE WE SPEAK LITTLE ENGLISH, I ASKED TO REFUND ME A VALUE OF TIPS FROM THE HOTEL'S RESTAURANT AND THAT DIDN'T HAPPEN, THE EMPLOYEE WHO MADE ME OUT ASSUMED THAT I WAS GOING TO RETURN IT AND HE DIDN'T, AND THEY CHARGED ME 6 80 DOLLARS ON MY CARD WITHOUT MY AUTHORIZATION AND I DON'T KNOW WHAT AND I DIDN'T CONSUME ANYTHING AT THE HOTEL.

5.0 / 5.0

Apr 2024

Great location and nice hotel

The hotel was in a great location, pretty much central to everything we wanted to see. Nice restaurants in close proximity. Ate in the hotel and the food was lovely.

Nothing

4.0 / 5.0

Apr 2024

Kaksi yötä Chicagossa ei riitä

Sijainti on täydellinen

FAQs

How much does this hotel cost compared to others in River North?

The average price for a rental in River North is $259 per night. This rental is $115 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Chicago Downtown/Magnificent Mile. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Chicago Downtown/Magnificent Mile. Enjoy the water!

Is Hilton Garden Inn Chicago Downtown/Magnificent Mile pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Garden Inn Chicago Downtown/Magnificent Mile?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Fairfield Inn and Suites Chicago Downtown-River North

Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotel in River North, IL

Reasons to book

About this hotel

Amenities

Map of River North, IL

Nearby attractions

Available Rooms

King Room

Queen Room with Two Queen Beds

Queen Room with Two Queen Beds and City View

King Room with City View

King Room with Accessible Tub - Mobility Access

Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotel in River North, IL

Reasons to book

About this hotel

Amenities

Map of River North, IL

Nearby attractions

Available Rooms

King Room

Queen Room with Two Queen Beds

Queen Room with Two Queen Beds and City View

King Room with City View

King Room with Accessible Tub - Mobility Access

Ratings and reviews

FAQs

How much does this hotel cost compared to others in River North?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Chicago Downtown/Magnificent Mile pet friendly?

What amenities are available at Hilton Garden Inn Chicago Downtown/Magnificent Mile?

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