Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

Property building
Restaurant/places to eat
Banquet/Function facilities
Banquet/Function facilities
Meeting/conference room
4.1
Excellent(447 Reviews)

Hotel in Indianapolis, IN

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Indianapolis, IN

Available Rooms

Standard Room

1 King or 2 Double • 258 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 279 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds

2 Double • 290 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

One-Bedroom Suite

1 King • 828 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 279 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

4.1
Excellent(447 Reviews)
100% verified reviews
4.1
Aug 2024
Surprised by how unique of an experience it was. The train, the old steel beams, the pool, and the
the setting and nostalgia were very unique. Nothing like it.
4.1
Aug 2024
The facility was very convenient and the location was OK. They just don’t have a parking lot so there was just a lot of
 I have the opportunity to stay at this location for my sororities national convention. It was the perfect location to be close to the convention center. The facility was unique because they were rooms where old train cars had been converted and that was very unique to see. My accommodations were fantastic as far as room availability at all.
Their system for checking you in and out of a room is very old. And someone else’s member number was placed on my room so my bill had someone else’s name someone else’s credit card information. It was a big mess and then I was double charged for my room and they could never figure out the rate and it was horrible. From that standpoint. They just need a better, a newer, a more updated system for checking in guest note that Was major. We were there for a conference so the hotel staff did not prepare themselves for the large group. They had an area that they use in the morning for their breakfast so instead of opening that area up in the evening so that the guest staying at the hotel could at least go in and sit down and wait to be served they had a hostess Working upfront who was as rude as she could be and she was just straight up nasty and that was a big turn off because she was sending people away. She was just horrible. Cost a little area that they did have to eat in in the evening wasn’t that large so after say about 30 of us Enter that little area there was no room for anyone else. It was horrible, but they were not prepared. And on top of that they must’ve just hired waiters that day that we were there and we were there for a total of eight days because they never do what was on the menu so that was off horrible experience
4.1
Aug 2024
I really enjoyed my stay.
The room was available when i arrived and the hotel was connected to the venue.
4.1
Jul 2024
Average
Location was very central.
Very dated rooms, bed wasnt that comfortable and the breakfast offered very limited healthy options (i.e. none!)
4.1
May 2024
Good location and friendly staff especially in the restaurant made the stay pleasant
The bldg was unique and the location was great
Front desk service was slow and the billing for our stay was incorrect.
4.1
Aug 2023
Very good
it was a beautiful hotel. First time there.
The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night! Also, there was no fan in the restroom and it became really hot in there when showering
4.1
Aug 2023
Poor
We thought we were promised a train room and did not receive one. The receptionist at front desk was not friendly nor accommodating….
4.1
Aug 2023
Pleasant
Parking horrible no garage close because pan am plaza being torn down. Only option is valet parking. Long line to valet at check in only 2 staff working. Long line to get car at check out inky 2 staff working would have taken 45 minutes to get car. He allowed us to get own car as it was 1 block away. Would suggest if this is new norm 5-6 vallet staff at peak times to keep customers happy.

FAQs

How much does this hotel cost compared to others in Indianapolis?

The average price for a rental in Indianapolis is $242 per night. This rental is $96 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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