Heeton Concept Hotel - City Centre Liverpool
4.0
Good(4,140 Reviews)Hotel in Liverpool
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in Liverpool’s business district, Heeton Concept Hotel - City Centre Liverpool is a 10-minute walk from the famous Albert Dock. It features stylish rooms, free WiFi throughout and 24-hour dining with views over the River Mersey.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Liverpool
Nearby attractions
Available Rooms
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(4,140 Reviews)100% verified reviews
4.0
Room was big, comfortable beds,
TV had problems with its aerial but it wasn't a big problem
4.0
Staff provided me with more milk on request
Rubbish along the corridor from some rooms and left near the door.
4.0
Location and convenient for train station
No restaurant or bar
4.0
Nice reptionists. Room was clean. great location
carpets in corridors were very dirty. Had adjoining room door. They were noisy and tried our door. Bit scary
4.0
The view from the 5th floor over water front was very pleasant. The room was quiet and staff were quick to provide extra towels and milk when requested. The location is very convenient near the waterfront museums and with rail station and bus stop just outside. Temperature and bed were comfortable.
I liked having bedside charging points on my side of the bed but there weren't any for my husband. The sink in the bathroom didn't give enough space to fill the kettle, so we had to fill it mug by mug. The lighting was in odd places (it wasn't a work trip but I had work with me and there wasn't really enough light). The shower rail was hanging by a thread and there was no shower curtain, so it was hard to enjoy the accessible shower without creating a trip hazard. Bed seemed very small -we had ordered a King for my tall brother in law so he could lie across it diagonally but it seemed to be a standard double as was ours.
4.0
Very reasonably priced for a central location. Excellent comms from staff - very friendly. Prioritised setting up our room as we arrived early and kindly waived the early check-in fee. Super comfy beds. Air-con worked well. Large, powerful shower. Decent sized smart TV. Lifts worked fine (lots of negative reviews suggest they are constantly out of service - maybe we were lucky)
We were awoken at around 9.30am by workmen in an adjacent room who seemed to be hammering or attempting to remove something. Very loud and unsettling when trying to relax. Post 11am (after check-out) would surely be a better time for works to be carried out. Phone call to reception rang out when calling about issue. Wasn't clear whether the bar/restaurant was open - some further info on arrival would have been useful
4.0
Is was In the right part of Liverpool for our needs it was lovely and clean and the staff are great will definitely go there again
4.0
Location was excellent, only a short walk to the centre. Room was clean and bed was comfortable. Staff was all lovely too.
Only one thing, if you pay for late checkout and nip out after 11am your key card doesn’t work for the lift or room door. Made the mistake of finding out as soon as we got to our room, so had to come all the way back down to swap the card out.
4.0
Overall very good room.
4.0
Great location, clean room
Air-conditioning was not great, no window to open in the room so was very stuffy, no bar available, staff seemed more interested in having a social meeting than doing there jobs
4.0
Location great
Only 1 lift working, which was a nightmare with how busy hotel was, noise woke us up before 9am trying to fix other lift which I was told was going to take 2 weeks to fix, no restaurant or bar in operation which was advertised with the stay we booked, not happy at all
4.0
Right next to James Street train station. Nearby parking. Opposite a Weatherspoon pub for a quick breakfast.
Hotel bar wasn't open.
4.0
Location was excellent! In the heart of Liverpool, ample room for our 1 night stay. Luggage storage for after checkout if needed.
No complaints!
4.0
Location was excellent. Service was good and check in and check out was easy
Cost was high for a basic hotel. Only one lift was working and the other lift was very slow.
The hotel charged me a £1 on my credit card even through the full amount had already been prepaid. I was advised this would be returned on departure. It has yet to be returned.
4.0
Area was very peaceful considering being next door to a train station. Staff were very helpful and friendly. Room had plenty of space. Would definitely stay here again!
Nothing
4.0
Not a lot
Aircon not working, lifts not working
4.0
The wait time for lift as only 1 was working
4.0
Room was very clean and the location was perfect as it was next door to the train station.
4.0
I was able to drop my bag off hours earlier than my check in and they were fine with it. The staff were friendly and accommodating.
Despite being over a train station the hotel was extremely quiet. I didn't hear a train. The air con worked really well and was needed. The TV worked well and recieved a lot of channels. The bed was super comfy and the shower was both accessible and relaxing. The room was very big with every amenity I can think of, it even had a ironing board!
There were two lifts, one was broken, the second looked a bit busted in the door, smelled like burning (though it was hot weather) and made a lot of noise going down which made me nervous but there were no issues with it.
4.0
excellent location and staff were friendly
hotel guests next to us were really noisy and inconsiderate banging doors at 4am and shouting all night, also seemed like it was for a lot of long stay guests,
4.0
lovely hotel great location
4.0
Excellent place to stay next to all the places y ok u want to visit
The only fault I could say was the bed mattress needs replacing not very comfortable
4.0
location and value for money is brilliant
not many facilities but makes sense as it’s reflective in the price. would be good to have a coffee/ tea area in reception or something like that
4.0
OMG the staff were amazing. Never met such wonderful girls. Nothing was to much trouble they were just so helpful. Great job girls thank you so very much from the 4 sisters from Ireland 🇮🇪 ❤️.
Loved that we were at such a good location. Train station next door and all the buses on the door step brilliant.
4.0
convenient
clean
4.0
Elevator too slow 🦥
4.0
Staff are great and helpful, definitely will return
4.0
Very warm welcome when we arrived. The hallways were very spacious and clean. Room was very spacious and loved the view over the Pier Head.
There was nothing I would complain about. Maybe a very small gripe would be we were unable to switch on the bedside lights but certainly it didn't spoil our stay.
4.0
Perfect room, comfy beds. There was a large shower and pleasant stay. Hotel is close to the city center and also to famous places.
FAQs
How much does this hotel cost compared to others in Liverpool?
The average price for a rental in Liverpool is £80 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heeton Concept Hotel - City Centre Liverpool. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Heeton Concept Hotel - City Centre Liverpool pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heeton Concept Hotel - City Centre Liverpool?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
Explore similar vacation rentals in Liverpool
Explore all rentals in LiverpoolLiverpool travel inspiration
Read our blogGuides
16 Best Cultural Destinations in Europe
Budget Travel
Travel the UK on a Budget: Affordable Cities & Attractions
Guides
7 Best UK Weekend Getaways in the Fall