Hotel Indigo - Cardiff, an IHG Hotel

4.4

Excellent(6,743 Reviews)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Indigo - Cardiff is located in Cardiff, 200 metres from St David's Hall and 300 metres from Cardiff Castle. The hotel has a terrace and fitness centre, and guests can enjoy a drink at the bar. Hotel Indigo - Cardiff features free WiFi.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.4 mi

Available Rooms

Standard Room

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Room

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room - Disability Access

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hotel Indigo - Cardiff, an IHG Hotel

££££

4.4

Excellent(6,743 Reviews)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.4 mi

Available Rooms

Standard Room

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Room

1 Queen • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room - Disability Access

1 Queen • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room

1 Queen • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.4

Excellent(6,743 Reviews)

100% verified reviews

5.0

Oct 2024

very nice

excellent overall, nice location, good breakfast.

4.5

Aug 2024

Excellent option to explore Cardiff

This is a great hotel. Location is impeccable to explore central Cardiff, literally just 5 minutes away from the beautiful castle. I can definitely recommend it if you've never been to Cardiff, especially as I found the price was very fair for what you get. My room was super pleasant in layout, lighting and decoration. Desk was solid for doing work and taking calls (thanks to the good WiFi). The bed was super comfy. Staff at reception were very kind and welcoming, both at check-in and check-out. They offered me complementary items from the fridge and late checkout as a courtesy, which I loved.

The only bad thing I can think of is that the coffee mugs were dirty (as in, used) on check-in. A bit of an oversight by the cleaning staff, but next day after room cleaning they were perfectly clean!

5.0

Jul 2024

Great stay

Great location and great room

Bed was a bit soft

5.0

Jul 2024

Amazing 2 night stay , wish I had a longer stay

Amazing , beautiful rooms , beautiful hotel

Nothing All was fabulous

4.5

Jul 2024

Great hotel for a city break would definitely stay again

The hotel is in a great location, right in the centre and close to the castle. Breakfast was really good and liked that you had a menu to choose from and it wasn’t a buffet for the hot food, also you didn’t have to make your own tea and coffee which was nice, the restaurant was lovely and the staff were all very welcoming offering good service.

Nothing

4.0

Jul 2024

Very happy indeed especially with the breakfast. Did I mention the breakfast was good?

Breakfast

Not Much

5.0

Jun 2024

Maravilhoso e aconchegante

Servico excelente desde a recepcao. Localização maravilhosa com acesso a restaurantes, bares, atrações, comércio. Tudo perfeito, amenidades de banho, roupão, chinelos, cama gostosa e decoração impecável. Super recomendo.

Nenhum ponto negativo.

3.5

Jun 2024

Nice hotel but restaurant experience less relaxed than other Indigo hotels we’ve stayed at

Nice room, comfy bed, good bathroom with good features lighting (including night light) etc. Full breakfast excellent quality and arrived soon.

Breakfast not relaxing. Upbeat music too loud for normal conversation. Staff seemed rushed. Limited choice on buffet, particularly not much fruit; only watermelon!

4.5

Jun 2024

Schönes Hotel in sehr guter Lage

Das Hotel ist zentral gelegen, viele Sehenswürdigkeiten, Restaurants, Bars und Geschäfte sind fußläufig erreichbar. Die Zimmer sind relativ groß, bequem und freundlich eingerichtet. Das Personal an der Rezeption ist außergewögnlich freundlich.

Die Fenster gingen zu Gebäudehinterseite. Vorteil: sehr ruhig. Nachteil: keine Aussicht.

1.0

Jun 2024

I do not recommend this property and will avoid IHG products in the future due to my experience.

I selected this property for its location and the small refrigerator, which was not an easy find in the area. The push-button shower controls were very nice.

Five things: 1) I booked requesting a quiet room. The fifth floor is the top for guest rooms, with the sixth containing the restaurant and bar. I was put in a room designated quiet on the fifth, yet above my bed was a parade of elephants for hours, from 6:30 am breakfast to well past dinner, with the staff cleaning up into the small hours. The relatively large headboard is attached to the wall, allowing all sounds from above to travel very effectively to your ears; 2) Whenever I opened the door to the room, I smelled toxic sewer gas. Odd, considering the weather had been sunny and dry for days; 3) with well over a thousand hotel nights of luck, mine ran out here when I left plugged in above the only desk in the room, my newly purchased UK Apple charger, and cables. My email request for such went unanswered by the hotel for over 24 hours, to which I inquired via Booking to learn it had not been found. Be very careful with your irreplaceable things at this property; 4) the toilet would not flush two sheets of paper alone and required multi-flushes like nothing I have ever encountered with expected toilet operations. Perhaps this toilet unit is a failed attempt at saving water and the environment; 5) no bags of liners for the trash cans, which might also contribute to the stink of the room. One day, my can was empty and left on the desk.

4.5

Jun 2024

Would definitely return!

Super location, well presented furnishings, fabulous bed and breakfast was perfect. Every member of staff were friendly, helpful and smiley.

5.0

May 2024

A perfect spot for a short stay

I love the location and bedrooms

Nothing

3.5

May 2024

Good location with nice staff

People are kinds & nice

It’s a disabled access accommodation room, the toilet is not really good for me

5.0

May 2024

Just a great stay

First visit and we didn’t know it was an option and it was great

Absolutely nothing

5.0

May 2024

Great location, lovely staff, rooms and breakfast. Will stray again.

Room was excellent, well decorated, super clean, bed was comfortable. Bathroom was modern and specious. The breakfast was lovely, homely and staff were excellent.

The rooms could have been a little lighter, I like the décor, but I think my eyes aren't as good as they once were so the option to have brighter lights would have been good.

4.0

May 2024

Really liked Indigo

Nice room, great breakfast

Nothing!

5.0

May 2024

A fantastic place to stay in!

Couldn't fault the hotel. We have stayed at this hotel before and we will definitely be going back again 😊

Nothing! 🙂

4.5

May 2024

Comfortable for my quick stay

The location was great! Room was clean and quiet. Bed was comfortable. Liked the design/decor

The sink seemed to be clogged and slow to drain

4.5

May 2024

A beautiful hotel, in a great location and very comfortable.

In a great location, very central and only a 10 minute walk from the Utilita arena where we went for a show. The room was beautiful, exceptionally clean and lovely and quiet. The customer service from all staff was impeccable, everyone we spoke to was so friendly and helpful.

The toilet in the bathroom didn’t flush very well and the seat was a bit broken.

3.0

Mar 2024

Nice enough room in a great location but I wouldn't choose to stay again

The location was great and the room was a good size. Lovely bathroom with an excellent shower.

The room was extremely dark which made it difficult to get ready for the evening. I had to access my room from a lift in the arcade, which made me feel a bit isolated and unsafe. Trying to find my way to breakfast was really long-winded and difficult - the signs just stopped so I had to ask someone for directions, and I got stuck coming back as my card wouldn't work. It was actually so difficult that I skipped breakfast the next day even though I'd paid for it.

5.0

Mar 2024

Very comfortable stay

Quiet rooms. Great rain shower. Lovely fluffy white towels. Very comfortable bed.

3.5

Feb 2024

Very nice stay except for lift unfortunately that’s a mechanical problem not hotel

Lift not working in main building so used lift outside only on second floor but maze of corridors to go through very confusing and I’ve problems with my knees so hard walking around trying to find room . Wind whistling on air conditioning

4.0

Feb 2024

Unique hotel in heart of the city. Fantastic helpful staff.

Breakfast and staff good

Woken up at 5am by homeless people arguing, shouting and screaming ( room facing main street) although this wasn't the hotel's fault.

5.0

Jan 2024

Greats nights stay and breakfast at this city hotel

Great Location Staff Helpful with a can do attitude Great Breakfast well equipped and comfortable room

4.5

Jan 2024

very good facilities, room was all clean and staff were very good

location was close to the town, not a long walk to main bars/clubs

nothing, all was good

4.5

Dec 2023

The staff couldn’t do enough for us to have a pleasant stay. Really appreciate all the attention.

The location, the staff, the NCP parking nearby.

The proximity to the city center and the noise at night.

5.0

Dec 2023

Great hotel an a fab location

Really lovely room, beautifully fitted out, very modern

Nothin

4.5

Dec 2023

Great hotel with amazing staff. Perfect for a weekend trip

Stylish and spacious rooms. Great location and really friendly and helpful staff.

The only downfall was the price point. Potentially too expensive for what it was but only a small minor

4.5

Dec 2023

Perfect Stay

Beautiful Room, amazing Shower, friendly and helpful staff, decent breakfast, good gym

Nothing

4.5

Dec 2023

comfortable stay in central Cardiff

Nice room. Great restaurant and a bar up on the top floor. Great location in Cardiff. Good for a shopping spree. Great breakfast.

Lack of space for working. The bar space which is great is closed during the day and could be made available for work. Must use a public parking lot and requires a short walk to access the hotel. The lifts in the parking lot were not working.

5.0

Dec 2023

What can I say, it’s a beautiful hotel, stunning room, with a Welsh theme which I adored. All amenities were a high stan

Excellent location for us- straight off the bus and across the road- right in the town centre, it’s a hidden gem

It’s a really small detail- the windows have a film on them so you can’t see out, it’s for privacy I know but I like to see which direction we are facing. It wasn’t an issue though as we were out most of our stay 😁

4.0

Dec 2023

Overall a nice stay and would come again but some relents neeeded

Bed and shower bathroom. Restaurant was excellent breakfast very good.

Poor tea/drinks facility in room. Only 1 out 4 days a hot chocolate. Only 1 out of 4 days any kind of biscuit. Soya milks yuk. No tray to put used rubbish from tea shelf. Reading light off centre from bed position. No bathroom floor mat one day. A little dusting needed. Evening meal was nice but £20 for 2 glasses of red wine first night put us off from using in-house restaurant again for evening meals.

5.0

Dec 2023

Lovely room, amazing hot shower. Loved the decoration. Would definitely recommend and stay again

Beautifully decorated, immaculately clean, good location

N/A

4.0

Dec 2023

Overall good but disappointing breakfast and restaurant staff.

Breakfast was ok could have been better. Maya on the front desk is a credit to the hotel - very pleasant and helpful. The location was perfect. The bed was extremely comfortable and the bathroom was very spacious. Overall the hotel was clean and of a very high standard.

We didn’t appreciate the service in the restaurant for breakfast. Some staff were ok but most looked miserable and weren’t overly helpful. We had to wait too long to be served each day and when we asked for more coffee we waited 15 mins then asked again only to be told we would have to take them out as the restaurant was closing. On our last morning (our third day) we were asked if we had been there before by the waitress who had served us each day previously! The restaurant staff need an overhaul as the restaurant is a let down to an otherwise lovely hotel.

5.0

Dec 2023

A highly recommend this hotel.

Overall the whole stay was excellent. Room was perfect as was the cleanliness. The location was brilliant for looking round Cardiff and hotel staff were very friendly and very helpful. The breakfast was lovely.

5.0

Nov 2023

Brilliant place to stay!

Really lovely with unique quirky touches. Outstanding staff - real Welsh’ croeso - welcome!

Room overlooking Queen Street a little noisy but not a problem- I would just ask for a room at the back next visit!

4.5

Nov 2023

Perfect location for shopping, food & cocktails!

Great location in the centre, parking close by, rooms are very nice indeed & staff excellent

Bar on top floor not open in the afternoon

5.0

Nov 2023

As always

As usual, everything

Just attention to details cleanliness wise.

3.5

Nov 2023

Lovely but noisy

Clean, comfortable, welsh produce

My room was situated by the staff entrance and the door was banging all night

5.0

Nov 2023

Just fabulous

Superb hotel, fabulous location in the centre of Cardiff The staff were so friendly and professional

Loved everything about the hotel and staff

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is £92 per night. This rental is £4 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Indigo - Cardiff, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Indigo - Cardiff, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Indigo - Cardiff, an IHG Hotel?

We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, laundry, and balcony or patio.

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Hotel Indigo - Cardiff, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room

Premium Room

Standard Queen Room - Disability Access

Standard Queen Room

Standard Twin Room

Hotel Indigo - Cardiff, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Standard Room

Premium Room

Standard Queen Room - Disability Access

Standard Queen Room

Standard Twin Room

Reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo - Cardiff, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo - Cardiff, an IHG Hotel?

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