Clayton Hotel Cardiff

Property building, Facade/entrance, Neighbourhood

8.5 / 10.0

Outstanding(1,592 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

With a stylish bar and restaurant, Clayton Hotel Cardiff offers modern rooms with free WiFi. The hotel is adjacent to Cardiff Central Rail Station, and the Principality Stadium is 300 metres away.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.1 mi

Available Rooms

Deluxe Triple Room

3 Single • 172 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double Single Room

1 Double • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Single Room

1 Double • 172 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Clayton Hotel Cardiff

££££

8.5 / 10.0

Outstanding(1,592 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

With a stylish bar and restaurant, Clayton Hotel Cardiff offers modern rooms with free WiFi. The hotel is adjacent to Cardiff Central Rail Station, and the Principality Stadium is 300 metres away.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.1 mi

Available Rooms

Deluxe Triple Room

3 Single • 172 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double Single Room

1 Double • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Double Single Room

1 Double • 172 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Outstanding(1,592 Ratings)

100% verified reviews

9.0 / 10.0

Aug 2024

We will be back in some time.

Excellent location , in the hart of the city.

5.0 / 10.0

Aug 2024

Probably worth the usual tariff not the increased rate.

Location good , breakfast was satisfactory without being great. Welcome was good from reception staff.

Price very high due to Billy Joel concert £400 per night. Bed small / Aircon ineffective

10.0 / 10.0

Jul 2024

Highly recommend staying here

Always lovely staff and very clean hotel

The rooms can get quite warm

8.0 / 10.0

Jul 2024

Perfect location. Would definitely stay again.

So handy to everything in central Cardiff. A very close car park within 5 minutes walk at the train station. The room was lovely. Staff on check in/ out were friendly and helpful.

The aircon had a timer and was off for much of the night. It was very hot overnight. The bathroom could do with better lighting.

7.0 / 10.0

Jul 2024

Very good hotel in a central location

Clean, spacious rooms in a very central location. Double deluxe room had both a double and single bed. All accomodities including hairdryer, shower gel and shampoo were provided. Easy to walk to the main streets. Barely a 2 min walk from the drop-off location on Custom House Street using the Cardiff Airport to City Centre bus. Staff were incredibly friendly and helpful and were always available via the front desk.

Upon arrival, we waited in the restaurant/bar area before our room was ready. I attempted to order some drinks as we waited, and nobody was about to serve us. Our bed wasn't made and the towels weren't replaced on the second day. The cleaner accidentally removed our second room key and we had to be reissued another one. The bedding that the hotel used came off the bed very easily. We pre-booked a taxi via the hotel for 6am collection on our final day. When reception called our room to inform us that the driver had arrived at 5.50am, the phone disconnected. By the time we made it downstairs (at 5.55am) the driver had already left.

10.0 / 10.0

Jul 2024

Restful

Convenient

Everything

10.0 / 10.0

Jul 2024

Great location fantastic staff excellent food

Perfect central location

Nothing, everything was perfect

9.0 / 10.0

Jul 2024

.Always a lovely place to stay. First choice every time.

Only a little complaint...1 toilet roll between 3 people for 2 days? . Could have been topped up.

2.0 / 10.0

Jun 2024

My friend and I had a good time as we made the best of it … hotel wasn’t very good and Cardiff really not for us

The staff very friendly

Felt like I was in a box room an not been able to open window for some air

10.0 / 10.0

Jun 2024

Lovely hotel, really clean with good breakfast would stay here again

Really close to bars and restraints

Could hear the train at times

10.0 / 10.0

Jun 2024

Perfect

8.0 / 10.0

May 2024

Perfect base near the station and excellent value for money

Breakfast was excellent, staff really helpful

7.0 / 10.0

May 2024

Great location, breakfast slot needs to be improved.

Friendly staff at reception, clean room, sky channels were a great bonus.

The bed was very small for a Deluxe Double. The breakfast area was very disorganised. We were given a table and then told to sit elsewhere as someone else was sitting there. I asked for a tea spoon to dispose of my teabag and was told there should be on on my table but there wasn't. After serving our breakfast, we then had to wait for cutlery whilst aloud breakfast was getting cold. Only 1 coffee machine was working and then this one broke down during our visit. The Pineapple was not fresh with brown bits on it. No toilet brush in bathroom.

7.0 / 10.0

May 2024

Pleasant

Location was good for Utilita Arena. Staff were pleasant. Room was clean

Not a fan of self service check in. Room was a bit on the cosy side. Duvet (along with most every hotel we've stayed in) was way too heavy for this time of year. Shame hotel bar was closed before we got back from our show.

10.0 / 10.0

May 2024

Amazing

Everything was perfect, staff, location, room, breakfast and location.

Everything was great.

9.0 / 10.0

May 2024

Brilliant stay but rubbish shower

The pillows and bed were so comfy! Also loved the bottles of water and little touches in the room

The shower - very little pressure

8.0 / 10.0

May 2024

Great location for events at Principalty stadium unless you want a drink afterwards!

Location

Many of the hotel guests attended the Bruce Springsteen concert, and the hotel adjusted their prices accordingly due to the increased demand. I was willing to pay this rate for the location until I encountered an issue. Despite the management being aware of the concert's end time at 10 pm and the expected influx of guests, there was only one person serving at the bar around 10:15 pm. This is unacceptable given the circumstances, especially considering the additional charge levied on guests, which should have allowed for adequate staffing. Despite the tremendous effort of the lone staff member, who maintained a positive attitude throughout, sporadic support from a manager was insufficient, particularly when the manager lacked basic knowledge such as what a blush wine is. Furthermore, despite the bar area being overcrowded and lacking seating for guests, the manager refused to open the adjoining room, citing it was set for breakfast. This decision was neither customer-friendly nor conducive to encouraging guests to stay longer and spend more in your bar. Given our first round of drinks was£111 you certainly missed out on sales due to this poor management and woful customer service.

9.0 / 10.0

May 2024

Stayed here for a gig at the Utilita Arena, was a fabulous location right on st Mary’s street. Able to store baggage the

Stylish, clean!

Nothing

9.0 / 10.0

May 2024

Excellent stay

Excellent hotel, location. Really clean and comfortable bed. Shower was great.

Nothing we didnt like, but couldnt get on a secure wifi for some reason. Probably our network.

9.0 / 10.0

May 2024

Lovely place to stay

Self check in and helpful staff facilities in room and size

Parking was an absolute nightmare!

3.0 / 10.0

May 2024

Prices hiked due to Springsteen concert and did not represent value for money.

Perfect location

Hairdryer bag empty - no hairdryer- obviously hadn’t been checked by housekeeping Safe locked so unable to use without getting reception to open Room very hot and stuffy Facilities in room poor given cost of room Queues for lifts. Couldn’t cope with full hotel

8.0 / 10.0

May 2024

Lovely but expensive

Clean, lovely staff, great location.

Shocking prices when concerts are on

7.0 / 10.0

May 2024

Great location, lovely staff and good facilities.

Loved the location. Staff were all really friendly.

Tv channels didn’t work. Room cramped. Large red stain on carpet. Food fair only. Shower weak and bath slippery.

7.0 / 10.0

Mar 2024

Only think that spoilt it room to stuffy

Be nice if Netflix had worked.

Room to warm .fan be nice

9.0 / 10.0

Nov 2023

fabulous

the reception was clean and welcoming the staff were extremely helpful and pleasant. the location was excellent just walking distant from the city centre. the breakfast was very good value for money always hot and delicious.

9.0 / 10.0

Nov 2023

Great stay in the heart of Cardiff. Average price for rooms.

Lovely spacious room with comfy bed.

Breakfast was expensive so didn't have any!

10.0 / 10.0

Sep 2023

excellent

I liked everything since I had previously worked for Clayton in Galway in Ireland

everything was done well

8.0 / 10.0

Aug 2023

As expected and convenient

Central location by station very useful, room comfortable but not 'luxurious', small sofa and chair with coffee table breakfast good variety of healthy options

I prefer a proper shower rather than one in a bath with fixed shower head ( although I understand the reasons) limited power points in room to run computer and/or chargers ( did not want to unplug TV or fridge ) Instructions in lift were wrong ( you DO have to tap for going to ground floor )

5.0 / 10.0

Jul 2023

Passable

We forgot to book breakfast for £9.50. In the morning we had a breakfast. They were not aware at reception. We told them we needed to pay for 2 breakfasts. We were charged £15 per person. After complaining this was dropped to £12.50. We paid but were not impressed.

6.0 / 10.0

Jul 2023

It was ok

Smell outside Parking

8.0 / 10.0

May 2023

Very good

Service

Nothing

5.0 / 10.0

May 2023

convenient and basic

location, beds, cleanliness

pointless online check-in and havong to queue dor ages om arrival

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is £93 per night. This rental is £1 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Clayton Hotel Cardiff. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Clayton Hotel Cardiff pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Clayton Hotel Cardiff?

We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.

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Clayton Hotel Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Deluxe Triple Room

Deluxe Double Room

Executive Double Room

Executive Double Single Room

Deluxe Double Single Room

Clayton Hotel Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Deluxe Triple Room

Deluxe Double Room

Executive Double Room

Executive Double Single Room

Deluxe Double Single Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Clayton Hotel Cardiff pet friendly?

What amenities are available at Clayton Hotel Cardiff?

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