Park Plaza Cardiff

8.2 / 10.0

Excellent(6,645 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Located in the city centre, just 5 minutes’ walk from Cardiff Castle, this luxury 4-star hotel offers stylish rooms with free Wi-Fi. There is a 20-metres indoor pool and a gym.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.3 mi

Available Rooms

Beds not specified • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Park Plaza Cardiff

££££

8.2 / 10.0

Excellent(6,645 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Located in the city centre, just 5 minutes’ walk from Cardiff Castle, this luxury 4-star hotel offers stylish rooms with free Wi-Fi. There is a 20-metres indoor pool and a gym.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.3 mi

Available Rooms

Beds not specified • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Excellent(6,645 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Will stay with you again

Our room was excellent nice and warm very clean and of high standard and will stay with you again.nothing

Nothing

9.0 / 10.0

Oct 2024

Perfect! Everything we needed to have a relaxing break away.

Hotel stay gets top marks. Location to city centre is perfect. Simply a short walk to shops, pubs, museum and more.

The NCP car park opposite is expensive despite applying the hotel promo code.

8.0 / 10.0

Sep 2024

Comfortable accommodation in a good location

Good location , spotlessly clean , quiet where our room was. Staff were delightful

10.0 / 10.0

Sep 2024

Amazing!

It was clean friendly and amazing! Recommend the raspberry cooler!

Sadly the jazzcui wasn't working when we went which was gutting as it was on of the reasons when we went as it came with swimming sauna and jacuzzi

9.0 / 10.0

Sep 2024

A lovely stay in a beautiful room! Will definitely stay here again!

Clean and tidy

Nothing

10.0 / 10.0

Sep 2024

Excellent

Best hotel in Cardiff, beats the five star ones as staff are relaxed & they don’t have that nonsense of only using the pool at an allocated time .

Pool & staff

10.0 / 10.0

Sep 2024

Birthday treat

whole experience

nothing

10.0 / 10.0

Sep 2024

Relaxing (wife had massage in Spa), welcoming and memorable.

Wonderful stay at hotel. Made hotel aware it was special occasion for my wife's 60th birthday. Reception said happy birthday when booking in, goodies left on bed in room and as I had booked restaurant for meal that night staff there were aware of the birthday and said happy birthday and gave her a lovely dessert with birthday message.

If I had to find any fault, and really struggling to do so, then breakfast in morning was not as we have had previously. However am aware wedding day before so probably went for breakfast at a wrong time.

8.0 / 10.0

Jul 2024

Overall it was excellent. Pity about the breakfast.

Seemed a little tired as though it had been cooked and kept warm. Not as fresh as it could be. Bacon needs to be crisper as it was a bit rubbery.

Fried eggs need to be softer. Bacon could be crisper.

10.0 / 10.0

Jul 2024

Very good stay

Clean and very friendly staff

Only feedback would be for some firmer pillows

8.0 / 10.0

Jun 2024

Great room, great pool, lovely staff, fantastic location.

Room and en-suite were lovely and a good size. The swimming pool was excellent and we really enjoyed this experience. The staff were very helpful and accommodating.

The options for vegans were non existent and when we asked we were told there was no stock of vegan yoghurts. We were told the day before that there would be plenty of vegan options and this led us to purchase breakfast when paying for the room. It was disappointing to find this was so limited the next day. We would have been better finding somewhere vegan for breakfast. The staff were helpful and apologetic for the limited offerings though.

10.0 / 10.0

Jun 2024

Lovely hotel, staff amazing, great location. Worth a visit!

We went to a concert at Cardiff Castle, the reception staff, cleaners, restaurant staff everyone was amazing. Great choice of breakfast the room was lovely fantastic value for money. We will definitely be coming back loved it.

Nothing we loved it. Next time I will definitely be trying the spa we just didn't have enough time.

9.0 / 10.0

Jun 2024

Thoroughly enjoyed.

Lovely interior, room was great, breakfast super.

We were in a front room and it was rather noisy.

10.0 / 10.0

Jun 2024

Exceeded our expectations had the most comfortable bed, which lead to most perfect night sleep

Pool jacuzzi and steam room was very relaxing

Nothing

10.0 / 10.0

Jun 2024

Amazing and my new go to hotel in Cardiff

Amazing location easily walking distance to the centre, fabulous room, comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great gym

The outside of the building does not do the inside justice

7.0 / 10.0

Jun 2024

Good stay - a few touch up's needed to make it better.

Location - great location and able to easily access attractions such as the castle and city centre. Around a 30 minute walk to Cardiff Bay. Access to the spa facilities made it a nice extra touch to the stay. Staff were friendly and helpful. Hotel was pretty quiet considering the location.

Room - some aspects of the room needed updating. The window was dirty and the bottom of the window needed replacing. Bathroom - good sized shower and separate bath tub but needed grout cleaning more in and around the shower and the shower door needed cleaning better.

9.0 / 10.0

Apr 2024

Very comfortable, clean accommodation with friendly, helpful staff

Staff were very friendly and helpful - the location was very convenient for exploring sites like the castle - had a lovely dinner in the very comfortable restaurant - the room was comfortable and cosy for our winter time stay

have nothing to complain about

10.0 / 10.0

Apr 2024

Great stay and good location to the City

The room was lovely large bed!! Breakfast was very good.

5.0 / 10.0

Nov 2023

Okay but would pay more for a better located hotel.

Staff - all friendly Gym - excellent.

Location - opposite NCP, Yates bar , a club and another young pub. Not a particularly welcoming area. Parking - dirty and very difficult to pay. Ended up paying full price as machine broken and NCP app difficult to redeem dis pint.

3.0 / 10.0

Sep 2023

Would not return. Not my definition of a 4 star experience!

The staff were very friendly and the Sunday lunch was good

Breakfast was cheap and tasteless I tried once and not again. Housekeeping was appalling - both days I had to chase to get my room made up and on each day it was after 430pm when the room was cleaned. I have NEVER had that experience in any hotel I have ever stayed in I was in an executive room and booked 3 massages and had to pay to HIRE a dressing gown for the sauna- unacceptable The TV didnt access any main channels

10.0 / 10.0

Sep 2023

Great location for all amenities definitely stay again.

Room location was great near lift. Breakfast was good lots of variety and freshly cooked. Loved the size of the bed and so comfy too.

Shame no sauna at the health suite.

3.0 / 10.0

Aug 2023

Wasn't the best this time round.

Staff were friendly and helpful, food was amazing and the bar staff were brilliant.

Room was super small as was the bed, we requested to move rooms as we ordered and XL bed, after 10 mins of explaining this we were finally moved. The new room had a lovely size bed but the air con didn't work, no toiletries were left and dirty tooth paste around the taps. We asked if they could change the AIR con in the room to a lower temperature but were told they could not do so. The TV was broken, therefore unusable. Such a shame as we have stayed here many of times and come back due to the higher spec.

8.0 / 10.0

Aug 2023

Very good

Lovely hotel. Span and well being place was the highlight

8.0 / 10.0

Aug 2023

Very good

The staff, rooms are lovely and big

Hot buffet at Breakfast, it felt it had been left sitting for hours

8.0 / 10.0

Aug 2023

Very friendly staff who were more than happy to help :)

Modern

Was humid

9.0 / 10.0

Aug 2023

Superb

Room very clean and large, with even a safe box to keep your things in. The pool, jacuzzi and sauna were also very nice, and they opened early in the morning to let you enjoy a swim before going into the city. 24 hour room service was also amazing, calling them at any time if you needed anything and they would promptly bring it to you; whether it was a spare HDMI cable, a bath robe or even complimentary bottles of water.

Prices of the food in room service were quite expensive for the portions you get. Also, the breakfast was not nice at all - I could not even finish it and had to buy breakfast elsewhere. I had also paid for later checkout by 2 hours, however they blocked my keycard at the normal checkout time so I was locked out of my room in my swimsuit.

6.0 / 10.0

Aug 2023

Clean, central. Expensive. Modern

Clean modern property / central location

Breakfast was cold. Loud noise from centre until early hours although it was right in middle of town. Felt was expensive for what it was

10.0 / 10.0

Jul 2023

Exceptional

Everything especially the pool

Nothing

1.0 / 10.0

Jul 2023

Very disappointed with lack of control of guests! No respect for other hotel users.

Fab

Noise! Doors banging, people taking and running around in our corridors until 1 am

8.0 / 10.0

Jul 2023

Lovely

I didn’t realise that breakfast wasn’t included in the room rate. I paid £318 for 2 rooms, paying that much I would have thought breakfast would be included.

I wasn’t given the opportunity to book twin rooms on the website and we were told when we booked in that they would get housekeeping to go in and change the rooms from doubles to twins but it didn’t happen, we weren’t too fussed about it as the beds were big enough but if it wasn’t possible to change them then reception shouldn’t have offered.

7.0 / 10.0

Jul 2023

Pleasant but could be improved

Staff were very helpful! Went above & beyond!

No flannels, one coffee bag!

9.0 / 10.0

May 2023

Superb

Perfect location juste near the castle, staff very helpful. Gréât breakfast

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is £93 per night. This rental is £0 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Park Plaza Cardiff. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Park Plaza Cardiff. Enjoy the water!

Is Park Plaza Cardiff pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Park Plaza Cardiff?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Cardiff

Explore all rentals in Cardiff

7.7 / 10.0

Very good(6,754 Ratings)

Mercure Cardiff Holland House Hotel & Spa

Park Plaza Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Park Plaza Cardiff

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Park Plaza Cardiff pet friendly?

What amenities are available at Park Plaza Cardiff?

Explore similar vacation rentals in Cardiff

Cardiff travel inspiration

Related vacation destinations