The customer service was Exceptional. The setting and decor were stunning. We will be back.

Tea & Coffee tray was dirty. Bathroom door didn’t shut and shower leaked.

Excelent breakfast, food and wine. Beautiful room

Room clean & tidy but the bathroom could do with touching up ie grouting around the bath. tea & coffee set up under the eves of the room could do with repositioning elsewhere, the room would benift from bed side lamps or the ability to switch main lights of from the bed. The breakfast was amazing quality & quanity and great coffee. The chef was well informed, very passionate about his food and service. We had an evening meal which we would recommend. The service staff knew all about the food and what complemented each dish. The Tapas arrived in a steady flow full of flavour and piping hot. Pricewise no complaints the quality of the food was outstanding

rooms lovely and the food in the restaurant was first class. breakfast was good also

The rooms are over a busy restaurant so noisy but the rooms and the food worth putting up with the noise

I really had a lovely break

The room took a long time to warm up, the weather was really cold and the radiator in the bathroom didn’t work. I was disappointed that the ice outside of the restaurant and on the steps up to the room hadn’t been gritted, it was a little dangerous

very friendly

nothing

Great friendly staff. Quite quirky.

WiFi although free was not strong enough to be used in the rooms.

Home from home feeling - was made so welcome by Mark and Dawn and was blown away by the room. The food is outstanding

nothing

Great room very quirky. Breakfast ranks alongside the very best that we have ever had in hotels costing double or even treble this hotels room rate. We had a meal in their tapas restaurant too and that is exceptional.

Around the bath was a little tired and could do with some TLC

Spacious room, comfy bed. Fantastic breakfast. Stunning walks in the hills close by.

Room a little bare- could have done with second bedside table and lamp- and a mirror in the bedroom

Lovely location, bonus of amazing restaurant downstairs (you must book in advance for it) Staff were great! Forgot they had a hot tub, next time we will take swim wear! Only negative/constructive comments are a shower mat would be useful (when stepping out of the shower) and although breakfast was fantastic we sat in the dark eating it! The other side of the restaurant would be more ideal.

Breakfast was lovely, staff very friendly. Clean comfortable room.

Beautifully decorated and spacious room. Fantastic stand alone bath. Went well with a nice glass of wine from restaurant downstairs after a full on day. I ate at the Tapas restaurant. Delicious food. Young staff seem very new and some are inexperienced but doing their very best to deliver tapas plates to customers on a busy night. And extremely friendly and welcoming . Very kind and helpful with my luggage. Delicious breakfast.

The room I was in was directly above restaurant and would benefit from some floor insulation. Appreciate though it's an old building and all was very quiet at end of night. There are several other rooms with improved insulation I believe.

The food was incredible. Delicious tapas dinners, creative and tasty and fantastic value for money. Cooked breakfasts were absolutely lovely. Set us up for the day. Staff very friendly and can’t do enough to make sure you’re happy. 10/10

Nothing. Was perfect.