Very convenient and near to stores, restaurants. The hotel is cozy and met our needs.

Have a Nice swimming pool Clean Room Nice attention

No restaurant

It has a very cool design and the pancakes for breakfast were very good.

PROS: 2 blocks away from downtown main plaza. They now have HOT water, which I read on reviews below was not the case before.

The lady at the reception was kind of rude. She saw we had so many bags, didnt even offer to help us and then gave us the tiniest room ever! I complained and almost begged her and in fact she did have another bigger room but because it had AC I had to pay extra 20,000 COP, it wasnt about the money but more about not being nice with the customer. Cons: No restaurant ( it is being fixed), lots of noise because of that, rooms are small and they had a weird smell, not unclean but just weird. Rooms have no windows so if youre claustrophobic maybe not the best place to stay. Hotel is constantly under lock so you need to ring and wait for someone to open, (I guess for security reasons). Basically, the lady at the reception ruined our stay. She wasnt nice nor helpful!