friendly staff, personal written note, location directly opposite central station but still surprisingly quiet on the 7th floor, great view, supermarket next door.

Disclaimer: We were there during taylor swift week which apparently spiked the prizes incredibly. However, we are no swifties and weren‘t aware so expected a high quality room for the enormous price. In reality, it was a super basic room with stained curtains and a shower in bathtub situation that is not working for people taller than 180 cm. Also the central heating was an issue, it was way too cold which the staff resolved by bringing an electric heater. All in all we were frustrated with the quality we got for the price. Not even breakfast included.

Genug Platz im Zimmer, waren mit dem Motorrad unterwegs

Es fehlte ein 2. Stuhl im Zimmer.

Loved this place and is our new favourite! The staff were amazing and gave complementary gifts for my friends 60th, lovely city view room, we couldn’t have been treated better than we were - the staff are just second to none I can honestly say we will be back! The room was lovely, air con spot on, shower great and lovely Dove toiletries - breakfast was yummy we just couldn’t fault it

Nothing

Location of the hotel is excellent. The staff were excellent, so friendly and helpful at all times.

There is nothing to unlike about the his hotel.My

the food was excellent the breakfast choice was stunning, We eat in the hotel first night and had the ribeye steak my god it was stunning it was cooked to perfection no need to chew it this was the best I've had in any part of the world I've been to Full marks to them nothing was a bother my missis felt a bit cold one night and they fetched an electric heater to the room the maid forgot to leave milk and sugar phoned them in 2 mins they were there with 4 days of supplies. BRILLANT HOTEL. We will be back again right opposite the railway station which makes a good viewing as you eat, all the people coming and going. THE holiday inn in Cardiff which i use 3/4 times a year not a patch on Liverpool hotel.

NoughtLiverpool

The location of the hotel is not to beat right by Lime Street Station it could not be more central. The hotel is modern and very clean and well maintained. The reception, housekeeping and breakfast staff were very friendly and helpful. I was impressed that the service level was really good everywhere despite the hotel being at full capacity due to several big events going on in the city. Our twin room was clean, modern and had everything it needs for a short city stay.

The room itself was a bit stuffy and warm. It wasn't a big problem though because there is an aircon and - big plus - you can open the window. There were also not a lot of power plugs although there is at least an USB charger by the beds. It might be my personal taste but I did not find the pillows very comfortable - they were both really firm. The breakfast buffet was fine, but it is nothing special. The breakfast room is really nice though and the staff very quick and friendly. Our stay was very expensive - more London than Liverpool level - for what it is, but that comes down to rooms being high in demand due to a big football game and ComiCon being on the same weekend.

The location, staff, bedroom, breakfast were all excellent.

Nothing

Great location. Friendly staff. Good value. Lovely breakfast.

Room was a little too warm