Beautiful rooms, bar and dining area with amazing attention to detail. We stayed here for a night before doing the W trek and on our return. The hotel let us store luggage here and gave us late dinner on our return. Dinner and breakfasts were excellent.

hotel with a small number of rooms, all decorated in a beautiful vintage style. Even the hotel staff is dressed according to the design style and you feel like you are in a movie. The rooms are pleasant ,warm ,very clean and there is great care in their design and decoration. we had a great time, thanks 🙏🏻

Perfect hotel. Do not miss the meals at the hotel.

The overall feel of the hotel was amazing, attention to detail was extraordinary, very nice boutique hotel experience. The service was extraordinary by all staff, it exceeded my expectations and that is not an easy thing to accomplish. Will definitely come back and recommend to others. Good job!

Even if not really used, there needs to be a TV on the rooms, not having one feels like its "missing something" even if its really not used. On the back patio there were some construction materials that could be more hidden to avoid losing the "perfect" sensation.

Fabulously decorated interior, very comfortable bed and a relaxing feel to it. Errka and David have created a luxurious place to stay here. I loved the Art Deco Bar and Lounge. We would like to thank Nelson for all his help during our stay. One of the best places we’ve stayed in.

For us there was nothing to dislike.

Really lovely hotel, authentic, great hosts, tasty food

nothing not to like

I liked the layout of the room and the luxurious feel to it

There wasn’t anything that I didn’t like.

the breakfast was really good. very friendly personal.

it’s got lots of style and great touches and details. the room was comfortable and clean. the hosts we’re friendly.

both nights of our stay there was no restaurant in the evening, the room wasn’t cleaned whilst we were there, it wasn’t dirty but would have been nice for the bin to have been emptied and the bed made.

Staff was super friendly and helpful, the location is quite central (if that matters at all in a small city like Puerto Natalaes), and as you can see from the pictures the design of the whole place is very nice. It definitel has a very elaborate boutique hotel feel.

There are unfortunately 3 things that completely ruined our stay (I have to add, that we mainly came here with the sole purpose of sleeping and resting after a long hike): 1. There is literally no sound proofing in the building. Not between the rooms nor to the outer world, the result is continuous NOISE. Not the so-so kind, but the loud kind that you can still clearly hear with earplugs in. Have to add as well that PN downtown is surprisingly noisy compared to it's size. This also includes feeling the shaking of the floor from your neighbour walking while laying in your bed. I've been to places all over the world and trust me when I say that this is really bad. 2. There is no light blocking either. There is a big semi-blocking curtain for one side but zero blocking for the eastern side where the sun rises. And it does VERY early in summer days, think 5am or earlier in summer. 3. The twin beds are only 190cm long for whatever reason, so if you are a big taller than the average (I'm 6'4" or 192cm), you won't be able to sleep because your leg will hit the bed end and you cannot stretch them. I ended up putting the mattres on the floor. Also had to add here that we were aware of this from the very beginning and the staff tried to help but they cannot do magic obviously. All in all we had a very bad and short night right when we need a relaxing sleep :(

location, decor, and the staff was really very nice and welcoming.

it was loud at night. you can hear the traffic and I think they may have had a party in the restaurant for New Years that went to early morning. breakfast was lovely.

We loved everything about Vinnhaus. it is cozy and beautiful. Nelson and Errka are the best, so kind and helpful. They helped with anything we needed. we stayed at Vinnhaus on 2 separate occasions during our trip and we’re so happy to be back.

what an amazing place. I think it’s the best place in Puerto Natales after staying in a few top hotels in the area. interior design is outstanding, service is superb. highly recommend it!

everything

Breakfast was excellent and charming

all, except below

room walls and floors very noisy

Great location, thoughtful touches in the room (USB sockets in the walls, sockets to accommodate both ARG & CL plugs, nice bath products, towel warmer, tea kettle), on-site restaurant with enticing meal options, nice breakfast, bar/restaurant with lovely design)

Exceptional attention to detail.

beautifully appointed hotel, with first class service!

Gorgeous decor, attention to detail, lovely breakfast, friendly and helpful staff

The food in the restaurant was average and not worth the price

the place is amazing,you will fall in love with this place,nice hotel,nice room,great people,i wish we could stay longer,location is very central,good breakfast,you cant go wrong with this hotel in Puerto Natales

good Location, restaurant, hospitality. attention to detail in room design - made it extra special

nothing

Everything in the hotel is of the highest standards. The staff is super friendly, the rooms and lobby of the hotel are beautiful, great breakfast. We left our luggage in the hotel for five days to do the torres del paine trek and the luggage waited for us in the room when we came back after the trek (a very nice surprise). Totally recommend.

everything was classy and everyone in the hotel and the restaurant was genuinely kind. i loved the tastefully decorated room and the breakfast was such a treat, by far the best breakfast I had during this travel.