location and friendliness of hosts

Located inside of Torres Del Paine with the gorgeous view of surrounding mountains. Breakfast was excellent.

Nothing comes to mind

Hospitable staff, easy check in, amazing views, delicious breakfast prepared in front of us, local knowledge and guidance, comfy room

great value. Juan Pablo is an awesome host.

We had a flat tire in Torres del Paine. The host was very caring and helpful: he helped us getting to the nearest city, and to find a repair service even though it was a holiday. These couple of days were the low point of our trip, and the staff in this hotel did everything they could to make it better, which is greatly appreciated. Sadly, we had to leave the hotel before we actually stayed there, so we cannot comment on its location and facilities.

Peaceful and relaxing location that was very accessible to the Torres Del Paine National Park. Great views, very friendly and helpful staff.

Property has set hours for power and water.

It was a great experience, memorable. The normal dislikes were part of being there: the generator, the dogs and horses, the cold mornings. Like camping, you don't do it for the comfort. It's a ranch. But the beds were comfortable, the rooms nice. We had more contact with fellow travelers than we would have normally.

No handrails on the stairway to the upstairs bedrooms. The other things we would normally dislike were part of the experience of staying on a ranch.

Great host (Oscar) !

It is a cosy nice place, no question. The pictures show it all and our expectations were met. It was by far our most expensive stay in Chile for us at $165 for a two bedroom with a shared bath. At the end, it is all about location. Being situated at the edge of Torres del Paine NP has its price and we felt lucky being able to stay in a room instead of a campground which would have basically cost the same (as we would have needed to rent all the camping gear). Instead, we enjoyed a nice fire in the fireplace in the evening and magnificent views from the living room.

Prices are just too high.