Breakfast was very good, room a bit too small and location was perfect. The reception and staff were fantastic

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Excellent

All of the staff I encountered were exceptional. The fabulous Tanya on Reception handled everything about my stay with great care and in a way that felt as though she wanted to make sure it all went as well as it possibly could for me and all guests. Brilliant to be offered the option of a grab bag breakfast as I needed to get away fairly early, a real bonus that it included a proper bacon and sausage sandwich too, fabulous stuff. Location was ideal for my needs and nice that there was a mini lounge area downstairs rather than just skulking in my room later on.

I loved the stay overall so only minor negatives. Next time I'll bring a sleep mask as light leaked in from the hallway around and under my room door and partially lit up the bed. The curtains chipped in on this as they weren't long enough to block out external light. Could do with a new chair in my room, wasn't sure if I was about to fall through it.

Great value for money. Excellent breakfast.

Service for breakfast on first morning was a joke. Took 20 minutes to be asked for my order. Had to go and ask them to take order and then over 30 minutes to arrive. Subsequently days had no issues at all. Also the chair in the room for using the desk was the most uncomfortable chair ever sat on. Other than that everything was great.

every thing location comfort especially staff Sharon very helpful

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The breakfast was fantastic, quick, filling! Two singles beds, nice sized bathroom was beautiful, very clean. Accommodating staff, enjoy conversation, delayed with stay!

Parking is very limited, nowhere to park nearby (3- 4 spots only) I would recommend coming by bus or train if possible alternatively unsure if they hotel can apply for day permit parking for guests?

Owner/staff were very friendly and welcoming. Room was beautiful, much larger than a standard double. The bed was unreal!! So comfortable. Breakfast was perfect and well cooked. Would definitely recommend and we would stay again.

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Great hotel and exceptional value for money. Spotless, lovely little downstairs bar, every staff member friendly and professional. A special shout out to Laura on reception who is fantastic!! Breakfast is class and we really could t fault anything. 100% will stay again when we visit Newcastle next. + 24hr manned reception with room key being left at the hotel is a great idea

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