I like the behaviour of their staffs because they were very responsive

N/A

Nothing, the hotel was disgusting, firstly when we arrived we got told their was a problem with the room so had to walk nearly half a mile away to Grainger apartments, when we finally found it the room was a disgrace,

The room absolutely stunk, the towels were all fraid the shower/wet room the flooring wasn’t fit properly and the water from the shower didn’t flow to the drain and sat across the whole room as you can see in the pictures below. Disgraceful.

The proximity to the city center and St. James Park is a major highlight of this hotel. Being able to explore the vibrant city without having to travel far was incredibly convenient.

The rooms are small but enough for a single person with a limited budget.

A best place to crash for a night in a decent amount.

Parking should have been free but it was paid.

Cooperative staff members Value for money Good location

Reasonable price comfortable bed

The heating is weak and there is no closet in the room

Car Park offered for guests is secure, Check out.

Came in the middle of a heatwave to find the wall heater cranked up ,but window open. When room was cleaned ,cleaner should of turned off heating as it is not required in 32-35 degrees heat, it took ages for the room to get cooler. Tired décor with damaged fittings, broken slates on blinds ,hole in wall above toilet, broken plug chain, toilet roll holder half hanging off wall. (have photo's ) Signs that say there IS a lift on the ground floor but ,it doesn't exist and has been removed. Location is almost 1 hour on foot to town as we had parked car which was securely locked. so if you need food (dinner in our case) it is a mad rush to get there before 9pm closing on a Monday. Key deposit is required in Cash ,will not take a swipe on card , or card deposit ,which meant driving around to find an ATM (not in plain site at this end of town) and if your an overseas traveler fees for withdrawing a measly small amount.

Sort of clean and decent price.

Uncomfortable bed, dark corridors, lock on the door didn’t work properly, far from city centre. The kettle was unclean and the mug was stuck to the tea plate indicating it had not been washed for sometime.