Restful, peaceful sleep!

This was the worst room we have Ever had. Had to remove bugs (I think they were cockroaches). Smells bad, carpet & walls and furniture dirty and in need of repair. Floors dirty in the corners and near the walls. Wall paper stapled at seams. Holes in the wall patched but not painted. Moldy and falling apart ceiling. Had a large puddle of water under the bed and AC when we woke up in the morning. I wouldn’t expect such a bad room for the price we paid. I wouldn’t stay here at Any price.

It was clean bit a bit run down. Good for the price

Absolutely horrible experience!! I had a pest control technician knocking at my door at 7:30 AM. With a spray can asking if there was roaches in my room, come to find out.There was cockroaches crawling on the floor of the hotel. It was an absolute infestation. They offered to give me a different room. But where there's one, there's a million there's people living on site full time, absolutely horrible experience highly recommend you stay far away from this hotel!!!

The motel was disgusting and felt unsafe. I'm unsure if the building booked for hotels.com is different from the rest, but this was unfinished and gross. The mattresses were stained, the sheets were stained, the laminate flooring had holes, the walls had holes, the telephone was nicotine stained, the hair dryer had hair jammed in it, the door jam that the security chain was attached to was ripped off the wall. We left and found another place instead of staying. The pictures were incredibly misleading, and this was a bait and switch of a hotel. I've stayed in countless roadside motels and dont care about amenities so long as i have a safe, cleanish place to stay. This wasnt even hourly motel quality.

We checked in and left immediately for a concert 2 miles away. Came back after the concert and the door opened without the key card. Upon inspection the lock was drilled out. Deadbolt didn’t work. There were two cigarette butts on the windowsill, squished out with ashes. The interior room was absolutely disgusting and human bodily fluids were a parent on the bedspread. The windows would not shut completely completely or lock. The room was filthy and disgusting. we called the front desk and they give us a different room. This room was even worse. We went to the front desk to get a refund and leave as we were not safe with the door not even locking, plus it appears that they are renting most of their rooms to the homeless community because they were all outside, smoking and drinking. They couldn’t give me a refund until the room was checked the next day. They said that because the room was utilized for four hours (while we were not there and at the concert), we would not be getting a refund. I called Hotels.com guest services and they were no help either and said I would have to get the refund from the hotel and not them. This room literally looked nothing like the pictures and it was completely unsafe. I hold Hotels.com responsible for renting places in this condition with fake advertising pictures for their customers and then supporting customers in a situation like this. I will be contacting Better Business Bureau for both hotels.com and the hotel.

Horrible experience, went out for the day and came back to find our room door open. Tub was overflowing with water when we showered. There was a crack in the sink and weed smell all around.

The hotel conditions are terrible, customers service are awful the front door to the reception is always locked. We needed to check out very early in the morning and no one was available to open the door and help us, we had to go back to our room and leave the key in the room. No planing to stay there again.