Private room was big with good facilities. Nice comfortable bed. Hostel itself is huge and has good common areas including a very big kitchen. Staff were friendly. In good location walking distance to bars, cafes etc.

Need some more outlets or extension cords in room

Comfortable .

For anyone just looking for an affordable place to stay while in Rotorua and doesn't care about all the hotel-type "luxuries", this place is fantastic. Basically a nice, quiet small private room with bed and small table, and shared common facilities e.g. bathrooms, showers, kitchen, and rec room. As someone who was traveling solo and just looking for something cheap and close to downtown, and didn't plan on spending a whole lot of time at the hotel, this was absolutely it. The guy who checked me in at the front was incredibly nice and helpful about things to do in Rotorua and I enjoyed the general "honor system" type of culture toward respecting others in the shared spaces. Great vibes, lovely people, and nice and cheap. Towels are supplied but bring your own soap, toiletries, etc.

Very nice

The hostel was great, the beds were comfy, it is centrally located and the staff were super helpful. The bathrooms could be in better condition (they were clean), and the showers really need a place to hold towels/ clothes.

We were a company of 2 and had a premium room which had a double and single bed. The beds were beautifully presented - as in a hotel. We were very grateful for the provided fan as no windows. An extension cord would have been an appreciated bonus. Since we were in the ‘group’ section, we did need to share the common spaces with a large, boisterous group which partied well into the night. The rooms are well insulated as we only heard the occasional ‘running through the hall’ . The kitchen appeared to be well equipped, good amount of seating and a lovely lounge area. Showers clean and facilities well kept. Great location. Free parking 6 pm - 9 am another bonus.

Convenient at the heart of the city.

Not exactly the cleanest especially the showers and common area. The whole place needs a deep clean.

This establishment attracts a wide range of guests which makes for a very pleasant experience. Staff are very customer service oriented and the vibe is consumer friendly. I will return to stay here on future journeys to Rotorua NZ.

The hostel location is good . I stayed in female dorm next to shower room , so much noise when people come and go .Also there is weird smell in the room; The pillow is too thin made my neck pain after two night stays .

The hostel is in a great location, close to the bus stop, the spa and plenty of bars and restaurants. Staff were really welcoming. The bed was comfortable but the room lacked any sockets near the bed and the curtain did not fit the window very well. I thought the kitchen could do with a deep clean and if the hostel is full you might be waiting to cook your dinner.

It is at a centralised area where easy to access supermarkets and shopping.

So much fun to have the climbing gym right there! I had a great stay and even booked an extra night because I was enjoying Rotorua so much. Very clean rooms and super friendly service, next time I'm back I know where I'm staying!

Room is so stinky. I can smell dried sweat all over the room, sofa. Carpet smells so bad too

It was a Excellent ! stay for a break away from town

It was a Excellent ! stay for a break away from town

Has cinema and rock climbing on site! Luggage storage available for short time on site. Great communal bathroom and kitchen facilities. And single rooms fantastic with opening window.

The location is great walking distance to the I-Site and to the mall, there's Starbucks nearby too and Dunkin Donut just around the corner. The hostel room is big enough for two people and the bathroom as well is ok. Clean renovated room with new carpet or near new. We stayed for 4days and no cleaners to clean the room but it's alright we're not messy people. There was only one time there's a noise like moving furniture around late at night so not sure if that was a new arrival or somebody are living in this hostel. So far it's good for the money. There's also some activities for your kids to do like the rock climbing inside the hostel down below and a cinema too!

Awesome facility !

It was our first time ever staying in backpackers facility, however we weren't expecting 5 star, but it was okay. The only thing that we didn't like were the noise coming from the other rooms. Perhaps sound proof walls could accomodate this.

The location is good although the facilities are not up to the standard.

The room was larger than we expected. The bathroom was great, the beds were comfy and the hostel is in a great location.

The room was larger than we expected. The bathroom was great, the beds were comfy and the hostel is in a great location.

There has shuttle service, it's very convenient for no car people. And the staff was so nice!!

Rock claiming wall is interesting. Real highlight is movie theatre downstairs

the stay would be better if there is a TV in the room and the Wifi does not interrupted at night (have to re-connected in the morning in poor signal env)

Central location and internal climbing wall. Kitchen ok very warm as it an internal room

Room was slightly musky, no power socket near bed, only on the other side. extension cable provided but wasn’t long enough to make it half way. Toilet cleanliness average.

Hostel was really nice, good kitchen area with everything you need and lounge area was nice to relax in. They also have table tennis and you can watch people on the rock climbing wall. I stayed in a 4 bed female dorm with 2 single beds and a bunk bed. Super comfortable bed with a heater in the room which is great for this time of year. Only downfall was that there isn’t WiFi in the rooms and you have to sit in the communal area to use it. Great location though. Would return!

Good location and friendly staff but dirty sheets and poor WiFi.

Good location and friendly staff but dirty sheets and poor WiFi.