Great location in town walking distance to the night market and the free shuttle from/to airport was an added bonus. The facilities were clean and overall I was quite happy with the hotel. The breakfast buffet was generally satisfactory although more catered to Western pallets (could have had more local Vietnamese cuisine). The seafood buffet was a little bit of a let down as the seafood wasn't great but the Wagyu beef dinner available on alternating days was better, though a little more expensive than the seafood buffet.

Nice place especially for the money. I would stay there again and also recommend it.

The hotel itself is very nice and clean , the staffs are very helpful and friendly , great breakfast , comfortable rooms , excellent swimming pool , best location to enjoy sunset . The hotel locate in short walking distance to the night market and a public beach just next to the hotel with a lot of street vendors . The only thing that I don't like are those floating garbage around the hotel , especially in the afternoon .

Amazing view, kind service, clean room, good environment we enjoyed our stay at this hotel.

It was clean beautiful place and very good buffet breakfasts but after showering water run out and get wet so far pretty good

Very nice hotel… recommended

Conveniently located with access to many eateries, the night market, and lots of massage salons. The hotel is kept clean. At the 7th floor (where I roomed), I noticed that the doors at both ends of the walkway were kept opened during the day. Even though the entire walkway is air-conditioned, hot air from outside flows in relentlessly. Why are these doors left open day after day? It is a huge waste of electricity. At nightfall, these doors are shut and locked - there is no access to the viewing galley to take photos of the views at night.

The location and grade are very well balanced. Also, the staff are very kind.

Good

A beautiful resort centrally located in the middle of the island. Allowed for convenient trips to the north, east and south of the island. Many shops and restaurants close by and a very short walk to the very touristy Night Markets. Also a very short walk to the fascinating local day market. The resort is very family friendly. The staff were exceptionally helpful.

Everything was good

The staff was friendly and attentive. Our stay was great thank you for a great experience.

Really enjoyed our stay, beautiful resort with a big pool and outdoor alfresco area, very close to a lot of food options and the airport pick up and drop off service was amazing and helped us alot. We had to check out very really before breakfast started so the hotel packed us a take away breakfast each! Only down side was we were told you had to pay 100k to use the kayaks, I was hoping this would be provided free of charge, I still throughly enjoy my stay and my husband and I will definitely be returning.

The staff did not speak English (as advertised) and messed up our orders daily. Even simple drink orders and pointing to the menu did not guarantee a correct order. The pool bar was closed and service at the pool was virtually nonexistent. This is a 3 star resort at best! It was near the market and the Junior Suite was beautiful, but I would not return.

Love this place. Close by to night market and Bún Quậy restaurant. Would stay here again.

Clean, good location, breakfast just ok for me.

Cleanesses and pool area top notch

Location was excellent, staff were excellent too

Seashells Phu Quoc Hotel & Spa is a haven of sophistication and serenity, perfectly placed on the tranquil shores of Phu Quoc Island. The moment you enter, you're greeted with an air of elegance and an attentive staff dedicated to ensuring a seamless stay. The accommodations at Seashells are a blend of comfort and style, with rooms offering stunning sea views, luxurious bedding, and state-of-the-art amenities. The hotel's infinity pool is a standout, inviting guests to relax and soak in the panoramic vistas of the ocean. Culinary experiences at Seashells are nothing short of exceptional. The restaurants serve a diverse array of local and international dishes, each plate crafted to culinary perfection. The rooftop bar is a must-visit, offering exquisite cocktails and breathtaking sunsets. For those keen on exploring or unwinding, the hotel offers a variety of activities and indulgences, from rejuvenating spa treatments to adventurous island excursions. Seashells Phu Quoc Hotel & Spa strikes a perfect balance between the vibrant local culture and the luxurious tranquility, making every moment of your stay memorable.

Great service, friendly staff, nice room.

Lovely hotel, pretty quiet most of the time, clean beach. I will def return

Close to Night Market and harbor. Beautiful Infiniti pool. Nice buffet. Wish the room had more dresser space- second suitcase had to stay on the floor.

Hotel right next to night market. Beach is calm with beautiful infinity pool. Will stay here again

The location was closed to the night market. Free shuttle service to and from the airport. The breakfast was very great had a variety of selections. And the seating area was large to accommodate large crowds. Staff was very helpful in arranging for taxi service or amenities. The taxi drivers will take you to the location and wait for you to come back. Rooms clean and lighting was good.

We absolutely loved our stay here. The staff are incredibly friendly and easy to communicate with. True 5-star experience. The night market was only a 5 minute walk from the hotel and was very lively. The beach and pool were very clean with great service. Wish we could’ve stayed longer. We really didn’t want to leave. Highly recommend. A

Had a fantastic sea view room we did pay a little extra for a junior suite. Only issue is that the storage space for you clothes etc could be better. We were here when it wasn’t too busy and even then getting a sunbed by the pool was difficult. A great location with easy access to the local night market.

The stay there was great. Good customerservice. Rooms were perfect for use. Food was great and conveniently located near night market. The taxi service was also memorable. I would strongly recommend this hotel

Very good location. Has nice views of beach front.Hotel very clean and new.Breakfast buffet was v good too.

This place is only listed as a 4 star however everything about it is a like a western 5 star! From the rooms, towels, bedding, breakfast to the spa. I am a frequent traveler, and it’s hands-down, the best spa and hotel experience I’ve ever had. Especially with the price point! The location is right in the middle of the island, which is also in the biggest area for dining, tours and massages. I went to a spa in the city and it wasn’t even comparable for the spa that seashells has in house. Breakfast is amazing, the restaurant as great food as well. I couldn’t be more pleased with Seashells Resort. I will definitely be staying here when I come back. I stayed in HCM “5 star” on my way back to Canada and it wasn’t even close to the same experience I had at seashell resort and spa. Highly recommend it, great for family, couples and solo travellers. Oh I almost for the pool is amazing at night and the beach is 4 steps away.

We really appreciated the service and staff of the restaurant and housekeeping. On the other hand, we have many complaints towards the reception team. This hotel communicates on its VIP Access. In fact, it’s not at all! Our VIP status entitled us to an early reception. It was not the case. We had to wait 3 hours to get our suite. Every time we asked if we could have our suite, we were told: Go sit down, we will let you know. It was only after 3 hours, after having strongly insisted at reception, that someone deigned to check to realize that the suite had been ready for a long time. Same for departure, we were not entitled to late check out. Additionally, we were asked to wait to check the room. After a while, the receptionist gave us her OK and as we got into the taxi a person from reception rushed to ask us to wait again because they hadn't checked if we had stolen bathrobes and/or towels. This practice is somewhat surprising. During our stay, we approached the tourist office, we simply wanted to find out about the different tours offered by the hotel. A staff member signed us up without our knowledge! because the next morning at 8:30 a.m., he woke us up, calling us to our room, letting us know that we were late, that everyone was waiting for us!

One of the nicest and affordable hotels I’ve stayed at. We were treated like royalty. Highly recommend.

I really enjoyed our stay at this hotel! Breakfast was great, room was nice and large, only bad thing was the bathroom, since you could see through the curtains from the bedroom, but otherwise all was good. One thing that I didn’t know until we arrived was that they want a 2 million VND deposition while you stay there.