I was expecting better if I’m being honest though it’s a lovely hotel my room was very dark and was next to the door that takes u into another corridor and constantly got woke up also bar staff were pretty miserable in the bar !

Extraordinarily good value: beautiful hotel with an amazing view of Clifton Suspension Bridge

Always lovely

Absolutely loved everything about this hotel. The decor, the location, the view of the bridge. And dog friendly! Everything was perfect. Thank you avon Gorge!

A nice hotel and great location, but the room had clearly not been used for a while, and while pre paying for dinner was good value, it did not include the majority of the menu that required supplementary payment.

Room and bathroom spacious and bed very comfortable Rest of hotel felt a little less so We had 2 cups of tea in the lounge... 2 cups of warm water appeared (no saucers or tea spoons) 2 paper sachets with tea bags in and a glass tumbler with some milk in... for only £7.00! Plus an 80p service charge! Nice enough stay but probably wont stay there again

Annual get-together with a group of work friends. Absolutely fantastic location, hotel rooms very comfortable if a little small for the price but I guess I paid for the view drinks expensive in the bar beautiful terrace service very good.

Our second stay. Special location. Fantastic quality hotel. Clifden is a great area. As we had our dog with us we asked for a room at end of corridor so our dog would not react to passing noise. The room we were given was excellent. We will be back!

Lovely setting, comfy bed, decor was lush, bathroom was cool

Pet friendly. Nice bar, helpful staf.

An absolutely fabulous hotel. The room was a good size, very clean and very comfortable. The staff were extremely polite and helpful. Great areas for relaxing and a wonderful outside terrace with a superb view of Clifton suspension bridge. Our first time to Clifton/Bristol but we will definitely be coming back and staying at this great hotel.

I stay here if I need to be anywhere near Bristol, and it's tremendous. Reasonably priced, good service, and a fantastic area

We had a thoroughly enjoyable stay at the hotel. Would definitely stay again. Lovely hotel and surrounding area.

Second time staying it’s such a lovely place to stay.

It's the driving time that we've stayed here while returning our son to Bristol, too far for us to do both ways in one day. We really appreciate the location, comfortable beds and general luxury feel of the hotel. Staff are always helpful. I also appreciate that we can use Tesco clubcard rewards towards our stay and think I have got the hang of that aspect now.

Excellent service, room and breakfast

Lovely hotel. Amazing view of the gorge. Very nice staff everywhere. Really very hard to fault.

Lovely location and building. Staff very professional. Great breakfast.

Amazing views and although an old hotel, the amenities were amazing. It had a very nice bar and Bistrot. The only issue I had was parking was very difficult.

This is the first time I have ever written a bad review of a hotel (and I travel all the time for work - so it must be really bad!). There were many things wrong with our stay, but I'll mention a few. The hotel seems to have a policy of ripping off its clients. We ate in the restaurant on two evenings and both times they tried to charge us a significant amount too much. When we checked out we were due a £15 refund, but they actually took £15 from my bank account instead. We tried to sort it out by phone, after we discovered what they had done, but the duty manager (Michele) was very rude and unhelpful and never called back despite promises by his (much friendlier) staff. We gave up in the end. It's a very dark and dingy hotel, with little natural light. We paid extra for a view of Avon Gorge and, admittedly, we could see the tops of the trees on the far side of the gorge out of the small window, but most of the view was of a horrible roof. And, finally, the hotel claims it has parking - which it does for a handful of cars - but most of its clients have to park on the street (and it's not easy to find a space anywhere near the hotel much of the time). We definitely will never stay there again.

Lovely hotel, and the view from the terrace is just breathtaking. Our room was dark and the lighting was very poor. Staff were very polite and efficient. The bed was comfortable, pillows not so much. I'm wondering why the underfloor heating in the bathroom was on? Also, the heated towel rail was very hot. Both really not needed in August. Our dinner was lovely, the only fault was the steak was VERY salty. Try the Clifton Puff, it's delicious. Parking can be an issue, but that's to be expected in Clifton. We will definitely be returning. I think the £315 per night was a little pricey, but it did include dinner.

Just had one night stay with work. Great location and great view from the terrace overlooking the gorge and Clifton suspension bridge just a 3-4min walk away. However the attached bar and restaurant to the hotel I thought was overpriced for what was being offered. I had one pint, steak & chips and a side and it was over £60. The room itself was very nice, clean and comfortable. Parking is an extra payment of £12 which I hadn’t noticed on the Expedia app as well.

Stayed often always brilliant.

The view

Stunning location, warm welcoming staff and great food.

Lovely property

This is a historic hotel located in the walkable and heavily gentrified Clifton Village area. It is a popular spot for afternoon drinks and cocktails, bachelor and bachelorette parties, birthdays, etc. the rooms are well appointed but small. The air conditioning was sporadic. The windows do not open, presumably for safety reasons , But this means that the view rooms offer very little apart from a glimpse. There is only street parking and a complementary neighbourhood placard. Parking in Bristol is it a premium and the best of times, so failing to offer a valet or some other service for cars Seems like a significant oversight on the part of the hotel

I disagree with some of the negative reviews about the property. It was beautiful inside and I recommend requesting a room with the view of the bridge and the gorge - just stunning. Staff were lovely as well.

Nice stay in Clifton whilst on a university open day visit.

Arrived at midnight after a delayed flight, but welcomed with a smile. Small but luxurious room, perfect for a short stay.

The check in process was quick and easy, we stayed in a “cosy room” which was more than adequate in terms of space for a pitstop 1 night stay. The bar staff were very friendly and overall the stay was perfect for what we were looking for.

Amazing.