great

Great location, clean with great amenities and friendly accommodating staff

Clean and great location. We did not get time to use the pool so maybe on the next stay then. Love it here.

This hotel was in a great location, close to Queen St. The receptionists were very helpful. Great views, and room layout.

Good location for getting to Britomart (10 mins walk) and other locations. Very comfortable and clean, excellent views. Helpful staff.

Great and convenient location, is near to many cafes and restaurants with Albert Park directly opposite the property. Staff were friendly and helpful. Room was clean, but the cooking hood was greasy and oily. Overall, was a great stay and will definitely return.

Great location at a reasonable price. Superb amenities.

Hotel was great and I’d stay there again. I did have some issues that were seemingly caused by miscommunication between Expedia and the hotel. On check in I was told my booking didn’t include housekeeping. On booking you could book the same room with or without housekeeping and I had specifically chosen with. The issue is my booking didn’t say it anywhere. The rooms with ‘No housekeeping’ do say it so I knew my booking included it but the hotel had no record of that. Once we got to the room we found it didn’t have a balcony. Again I’d specifically booked a balcony room on Expedia. The hotel had no record of this. The staff at the hotel were lovely and immediately moved us. They also told us we could get housekeeping. Unfortunately that didn’t happen but when we asked for clean towels and extra soap they were happy to oblige. Again the hotel and staff were great but Expedia need to provide them with the correct booking information.

Loved my stay. Room was spacious and well laid for rest and working. Upon check-in, staff were so friendly and helpful! Location is incredibly convenient -- near green space, shopping and dining. Gym and pool are great -- gym equipment a bit dated, but tonnes of it and lots of space. Will definitely stay here again!

Stunning hotel apartment hotel in a perfect location. Walking distance to the harbor.

Clean good size apartment fairly centrally located

We came with our 4 month old daughter and our heating wasn’t working in the room so our room was freezing and so was our daughter , the sheets had a few stains on it and the room could definitely do with a bit of a maintenance touch up to the doors etc. Other then that the staff were lovely and we’d definitely return

convenient place to stay in the city. Bit dated and gym needs a. upgrade but rooms spacious with good facilities.

Loved the view

3rd time staying here. Great location, room is spacious for 2-3 people. Will be back for sure

Hotel location is both a blessing and a curse. Downtown location was excellent for walking with easy access to food, shopping, and wharf area. However construction on new underground rail system has many downtown streets closed to traffic. Many parking choices but you have to pay for ALL of them including at the hotel which is the most expensive option. Hotel itself is nice but slightly dated. What gave it a 5 star rating for us was that we had a kitchenette room on 21st floor with absolutely amazing views. I could have stayed on the balcony and just looked at the views all day (and night).

-Would be good if Expedia stated that parking was extra money. -Was overcharged for a roll away bed

The room was large and had a great view of the park.

Lovely hotel in great spot.

Great location, room layout great.

The property suits us and we enjoyed our stay.. we will recommend to friends.

Absolutely wonderful place. Views were amazing. Staff was super friendly and helpful. Would definitely stay here again.

Excellent stay.

Great location. Having a kitchen and laundry in the room was convenient and useful.

This was a beautiful place to stay with gorgeous views. The pool was incredible. Such a nice place. Good location and excellent value for money. Would recommend.

This hotel has a convenient location with great access to restaurants, shopping, and parks. Parking at the Queen Street car park is right next door, and half the price of parking at the hotel.

It's elegant and beautiful and convenient

Location was good. Room I was given had a very nice harbour view (which I paid for). we asked for the double bed to be changed to two single beds.. they were happy to oblige. There was service of the room everyday.

Centralized location, so much were a short walk away. Unit was just like home. Will definitely stay here when I return to Auckland.

Centrally good hotel with nice room and magnificent view towards the harbour.

Nice view. Clean and comfortable. However there were someone smoking in the area in front of the elevator on floor 19

Spacious apartment right in the heart of Auckland. Convenient for exploring the city and waterfront area. Pleasant service with a luxury feel to the building. Onsite parking is an extra charge.