Comfortable and clean overall.

Upon arrival it felt like a drug den! Found out later it used to be, and it was a quarantine motel during C time!! Vents all over the room were dusty and dirty. Not just a fine line, im talking dust bunnies! The bathroom was ridiculous! Barely hot water, cracks all through the shower tiles, bed side table was marked by what looked like cigarette burns. Did not trust the balcony. The lock in the outside of our door for the key card was missing the top cover which didnt give alot of confidence. The room did not match the photos. It is in a great location, just wish it was cleaned up a little more.

When we check in two guys front dishes they good in service

Firstly, the staff here was great, they took great care of us and the beds were very comfortable. The bad: The suite was advertised to sleep 6 and it did not. Our room was as clean as it could be, but the tub was falling apart and was "covered" on the bottom that was some kind of plaster something that was coming up. The walls in the bathroom were crumbling. The hot water took a while to get, and there was mold on the ceiling of the bathroom. The " kitchenette" was very small and not really designed for cooking. We also had to request all the kitchen items, which took a while sometimes. We asked about laundry facilities which was advertised, and was told that there was a laundry mat a mile away. It was also advertised that parking was available and when we got there we were told it was valet only and mandatory $45 a day for parking, which were not expecting. The good: we didn't spend a lot of time at the hotel, so the flaws are not something that weighed heavily on our family. They also gave us a snack treat everyorning. If you are just looking for a place to sleep and keep your stuff at, this a good place, it is close to many fun things and the beach!!!

Was absolutely terrible was charged 1 night and wasnt even able to check in because i couldnt tap on my phone ... it really through me off my trip definitely dont book here

Employees are kind and helpful roomswere clean only problem was one elevator was broken and room 295 no water pressure and water was lukewarm at best

During checkin, hotel staff asked for US$89/room amenity fee which was out of my expectation. No room clean up for the second day even I requested when I returned from outside. No breakfast was provided, just snack and canned drinks.

Prior two weeks, there was no Air conditioning. On the 17th of October there was no hot water. Front desk there has no Aloha personality. Just straight faced business. Their concern about the conditions there was “it is what it is”. I’m local and I feel sport for the tourists who experience these conditions. Shame on you Ohia!!!😢