Affordable af and the easiest check in/check out customer service!!!

No one around when I needed help with check-in, which let down what was otherwise a great stay. Room was great, as were the facilities

The pros: My Queen Ensuite was excellent, similar to a room at a Hampton Inn, Holiday Inn Express, or Four Points. Surprisingly comfortable, if not a bit expensive considering its peers in the same price range. However, though there are several cheaper options for the same room type, they are primarily older hotels, and the LyLo is as new, clean, and inviting as they come. If they’d just decrease their rates a bit, it’d be well near perfect. Cons: No bus stop near the property, so it’s a bit of a walk, but not terrible (6-10 minutes). Inconvenient if you’re in a hurry, but I managed just fine. Staff are a mixed bag - some amazing, some average, and some beyond checked out and disinterested. I’ve managed several staff and I can safely say the manager here needs to do a performance review on some of the youngest of the crew, but otherwise this was an excellent stay.

Great stay. My capsule was well equipped with dual USB-A/C ports and not a speck of dust in sight. This place is beyond clean - like the love child of Ikea and a Japanese capsule hotel. I don’t really have any negatives to speak of. They have daily activities (some paid, some free), a huge kitchen with a much welcomed free food basket, and a cheap cafe/bar with a nice 10% discount to make it even cheaper. Nothing to complain about here.

Excellent capsule-style hostel with the most privacy you can hope for in a shared living arrangement. Capsules are well ventilated with an integrated fan, and the bedding was impeccably clean. Let’s face it - most hostels are stinky, and pretty gross. This one is an exception to that rule. From the rooms to the common areas to the bar/restaurant, everything was fresh, clean, and inviting. Good to see them putting on events and daily tours/activities - there was a lot to do, and some pretty good specials in the excellent Miss Lucy pub. Overall, this is Scandinavia-level comfort (IYKYK) and it’ll be my first pick when travelling to Auckland.

Lovely, spacious private room! Super comfortable bed and pillows. Very walkable area and the staff are so helpful. Love that there’s always an event the staff put on in case you run out of ideas on what to do. :)

Miss Lucys is fun and the place is a convenient walk to CBD

Excellent place for a short stay. Perfectly located.

Clean, roomy, comfortable queen studio, just perfect for my solo over-nighter. Staff were friendly and helpful.

All good

I love Lylo, have stayed here a few times and always have a great experience. Staff are always friendly and accommodating, great location, car park next door and a bar joined to the hostel (a nice bar too not a grotty hostel bar). The pod beds mean it isn’t the most social hostel but they make up for this with all the events they run and the day trips they have started organising. I wouldn’t stay anywhere else whenever I come to Auckland again!

The pods were very comfortable. I also felt very safe with the key card entry.

Friendly, helpful staff. Clean, neat room

the room was exactly as pictured, lovely and clean. However I didn’t realize there were no windows

Just the best place to stay for travellers. Everyone is super friendly and the vibes are immaculate. The food and discounts you get if you're staying there is great and the trip booking helpers are elite. Washing and drying facilities are perfect and easy to use. Rooms are all great.

Felt like the staff isn't working, they are just chilling in there? Good luck if your room is on top of the restaurant, the bass from speakers will shake your bed. Also the pods were so hot that couldn't sleep. They have little fans, but it didn't work. All the kitchen equipments are either broken or in really bad condition.

Met so many great people! Felt safe, and for a girl who is 5'11 the pods were pretty spacious!

Location , price, cleanliness and friendly staff were all great - would recommend it.

The pods are great but a bit warm due to minimal airflow. I had to slide the privacy partition open at night to stay cool. There is an exhaust fan but it is small and there isn’t much air flow.

Very good

Best hostel I've been too!

Great place to stay very clean and modern, but also well organised too. Fantastic queen room with lots of space and facilities. Only negative was design of shower tray, would overflow sometimes but this is a tiny issue. All staff really really helpful. Would have liked a later checkout time than the 1pm extra I paid for, but understand required to get the room clean for next stay. Would definitely stay again and recommend.

As someone 185 cm tall, the pods were a bit too short and I needed to either be diagonal or bend my legs to fit. The pods are also very hot and only have a very loud small fan that blows very little air from the also hot room. I ended up leaving my door cracked but there is also an always on light in the room that we can’t turn off. Other than the pod, the toilets and showers were nice and clean.

Great location , clean and helpful staff

Cost effective and close to harbour for the Red Bull Cliff Diving event.

All Good

New and well looked after room, but was a little bit weird getting used to zero natural light in the room. The Queen double with private en suite was in great condition and cleaned well during stay. Check in was easy, although would’ve appreciated someone showing where could use kitchen facilities. Restaurant next door very good quality. Overall good for the price paid in Auckland.

Pros - clean and comfortable with easy check in/out. - good kitchen to cook in and store food. - nice chill out areas. - lots of available tours and assistance with bookings etc. Cons - room had no window so a bit dark and hard to get up without natural light. - our floor had only 3 showers but I think some rooms were en-suite as we never had to wait.

Lylo is clean hostel offering a very social atmosphere. I stayed here for a few nights during the new year and found the space to be adequate. Personally, I was a bit put off by some of the front desk staff who seemed annoyed by being asked questions or just not very friendly. Overall, a good place to stay for a quick visit.

The best hostel I found in Australia & NZ. Denmark style.

Cute wee vibe. Was quiet didnt hear other guests. Close to CBD was all we needed for our weekend away.

I liked the private pod