The room was exactly as the photos showed - not often do we get this! Thank you for being honest! A supreme place to stay - very clean, superbly decorated, comfy bed with enough pillows to make you sleep like a baby. Loved our stay - nothing was a problem. You get your own breakfast in the well equipped kitchen - you can eat outside on the sunny deck or inside on the table. There's a tele in the main room with a very comfy couch. The owner is soooo lovely - we had a friendly chat in the morning - she has made this place so welcoming and delightful to stay in. The location is great for getting around in the car - close to shops, beach, scenic drives. Easy to park the car - in the driveway if suitable, or on the road - all free. The bathroom is large and has all you need. Good size wardrobes in the bedroom, free slippers and dressing gown to wear. Highly recommend and will happily come again - thanks a lot!

It was tastefully decorated and felt very opulent. Good security at main entrance. Very personal welcome and service from Sharleen, especially the pancakes for breakfast. Would definitely recommend.

Great place great spot of Auckland and Shereen is such a sweetheart. 5 stars!

Shareen was an excellent host who treated us so well and went above and beyond to make sure we were comfortable and had everything we needed. This property was luxurious, the bed really comfortable and more than we expected.

The owner Shareen was kind and hospitable. She made the stay warm and friendly. Each day she had baked something delicious for breakfast (pancakes, focaccia, muffins) which was a lovely thought. The location is excellent enabling a quick walk down to restaurants, cafes and the beachfront promenade. Highly recommended

Very nice house with the accommodations. Thank you for the warm welcome from our hostess.

I am surprised about the high rating of this establishment. It is a clean and pretty house in a lovely neighborhood, but I feel as if "The Bays Hostel" would be a more appropriate name. Some concerns included: a) The room can only be locked from the inside and cannot be locked when guests are not there. I didn't feel comfortable leaving personal documents or anything valuable. b) What was mentioned as a futon on the listing, was a junky air mattress on the floor with only 1 pillow, a bottom sheet, and a top blanket. The owner instructed me to find another pillow in the closet, but the doors were blocked by the air mattress on the floor. c) I'm hoping the "private bathroom" was indeed private, but since it was not connected to my room, I don't know if other guests used it. It did have excellent water pressure d) There is a house cat which should have been mentioned for people with allergies. e) The continental breakfast consisted of toast, instant coffee, tea, yogurt, and cereal. f) When we arrived, we drove into the driveway. Before we could get out of the car, the owner was telling us how rude we were for driving into the driveway. We backed out and parked on the street. The owner mentioned that we should have read the email about parking instructions. She never emailed anything about parking. d) Once inside, the owner told me that I only reserved a room for 3 people. I showed her the reservation, which was clearly for 4 people.

I had booked a family room for 2 adults and 2 children, aged 13 and 14. (Children are apparently classed under 17 years according to the website) We were charged an extra $50 dollars per child! Not discussed when booked. The extra beds were air mattresses! Alot of money for an uncomfortable bed. The noise from the upstairs room was loud and we could hear doors sliding back and forth. The property was in a great area, clean and well presented.

Shareen is a wonderful welcoming host. Very comfortable room and the best mattress in New Zealand. Her home is gorgeous, only wish we could have stayed for longer.

I was disappointed that the operator of the B&B reacted strongly against my entering the establishment with my shoes on, said she had a sign posted but upon leaving I noticed it was on the back of the front door. I guess it’s “normal” to walk barefoot in NZ. I’m over 60 years old wearing new shoes and came from the airport. My shoes weren’t dirty and she said this was the policy of the B&B. Also she had a large cat which roamed, got on the furniture, etc. The problem is I’m allergic to cats and there was no warning in hotels.com. They have a key pad lock on the front door that was temperamental. Other guests said they had similar issues. I rang the doorbell and another guest came to the door but told me through the glass that the owner forbad guests from opening the door for other guests. The operator also made me read the house rules. Yep it says you can’t open the door for other guests. Apparently you can’t bring pork into the premises due to the owners religious beliefs. I found the whole vibe off-putting and obviously the owner is not a true Kiwi. When asked about it the owner said, yeah I probably should put in the house rules into hotels.com. Ya think. Breakfast consists of box cereal that you will share with other guests and freeze dried coffee. This is not proper NZ etiquette. I’m sorry but with rules/cat situation, I didn’t ever feel comfortable staying there. The location is not near restaurants, etc. I don’t recommend.

Wonderful host, fantastic accommodation and great breakfast

Shireen was a lovely hostess. We were welcomed warmly and when we left she sent us on our way with some freshly baked scones. We would have preferred an ensuite rather than a private bathroom down the hall.

Lovely host and house. Room and bed was very comfortable, slept like a baby after a very long flight to NZ. Only 5 min walk to the beach, great for a quick dip. Parking is on the road outside.

Clean and friendly host. Would stay there again

Not a good experience at all. We had not even step foot in the room that the host threatened to kick us out with the reason that we were 4 young adults. After being insulted and reminded that our place was in backpackers… The room, even though available for 4 adults and despite how beautiful it is, is not suitable for more than 2 people. We had to sleep on a inflatable mattress on the floor to fit in. The room itself was cleaned and tidy. But our bad review is here to remind the host (which is far from being an hospitality professional) that we can’t treat guests like they did. Yes we can be under 30 and yet be tidy, respectful and leave the place just as we found it.

Host Shareen was wonderful: helpful, great communication especially with our very late arrival due to flight delay; rooms was modern, comfortable, clean, quiet; bathroom was very modern with great shower. Common kitchen and lounge was comfortable, and outdoor table and yard were peaceful with lots of bird song. The 5 minute walk to the beach is lovely with restaurants and cafes close by. Each morning Shareen made something special for breakfast which was a bonus. Will definitely stay again.

Shareen was an amazing hostess- fantastic place to stay near Auckland

The lady of the house is a lovely person. Everything was as expected, and maybe even a bit more. Thank you for the warm welcome.

Great location Beautiful room Very clean and tidy Very much a home away from home

We had a great stay. Shareen made us feel very welcome.

Shaneen wasca great host. Everything was perfect

The accommodation was just what i was looking for. The host was very helpful and went out of her way to make me feel welcolm.

This was a great base for me for a weekend of relaxing. The hostess was very welcoming and helpful. The facilities were superb!! Felt like a luxury stay.