The location. The lounges were great. Plenty of room.

I didn't know it had stairs and we were ladies in late 70s and 80s. The stairs were very step with no hand rails. The cleaners had not cleaned the rubbish draw in the kitchen. There was a rubbish bag and mouldy rubbish in the draw. There was condensation in some rooms. In one room all the power went out for the whole stay. The kitchen had a puddle of water on the floor from condensation and the same with one of the end bedrooms downstairs. A big thistle met us at the main door when we arrived but on the 3rd day a gardener came and cleaned up a bit around the place and lawn was cut. I would like a discount for the faults found and money refunded because we only had 10 people instead of 12 people staying.