Nice and Quiet

Nice and Quiet

Unfortunately, my stay at this property left much to be desired and I was very disappointed considering I have stayed there in the past and had no issue. The staff was gracious and accommodating but the issue I had was my blanket on the bed reeked of body odor and was very obviously not clean. There was hair in the shower, the tile was filthy. The iron had something melted on it which damaged my shirt and they gave me a new iron but overall - Yikes!

Unfortunately, my stay at this property left much to be desired and I was very disappointed considering I have stayed there in the past and had no issue. The staff was gracious and accommodating but the issue I had was my blanket on the bed reeked of body odor and was very obviously not clean. There was hair in the shower, the tile was filthy. The iron had something melted on it which damaged my shirt and they gave me a new iron but overall - Yikes!

The only issue I had was a barking dog all night long and I had to get up for a conference I was speaking at.

The only issue I had was a barking dog all night long and I had to get up for a conference I was speaking at.

Low-keyed place with a lot of amenities. Next time stock up on extras in lobby before weekends. We were looking for ice cream and it was gone.

Low-keyed place with a lot of amenities. Next time stock up on extras in lobby before weekends. We were looking for ice cream and it was gone.

Our five night stay was pleasant and comfortable. The breakfast was filling and tasty with a wide assortment of options. This would have been a 5 star review but for two things: No Room Safe. News Nation isn’t offered on channel lineup.

Our bedding was dirty. There was hair everywhere. Appeared to have poop in the shower

Our bedding was dirty. There was hair everywhere. Appeared to have poop in the shower

Our five night stay was pleasant and comfortable. The breakfast was filling and tasty with a wide assortment of options. This would have been a 5 star review but for two things: No Room Safe. News Nation isn’t offered on channel lineup.

I recently stayed at Home2Suite and was disappointed with their customer service. After leaving, I realized I had forgotten my Dyson hairdryer in the room. When I called the front desk, they claimed they had no report of the lost item and did not offer to help further. This lack of assistance is unacceptable and has negatively impacted my view of the hotel. I hope management will improve their lost and found procedures.

I recently stayed at Home2Suite and was disappointed with their customer service. After leaving, I realized I had forgotten my Dyson hairdryer in the room. When I called the front desk, they claimed they had no report of the lost item and did not offer to help further. This lack of assistance is unacceptable and has negatively impacted my view of the hotel. I hope management will improve their lost and found procedures.

Beautiful hotel and always smell good and fresh..the room is clean. Happy staying

Beautiful hotel and always smell good and fresh..the room is clean. Happy staying

My kids love the room, very spacious

My kids love the room, very spacious

The stay was alright. Breakfast was monotonous. No one came to clean my Room not even once even though the policy says every other day. Everytime i tried to get something from the breakfast station the person taking care of it was very sarcastic.

The stay was alright. Breakfast was monotonous. No one came to clean my Room not even once even though the policy says every other day. Everytime i tried to get something from the breakfast station the person taking care of it was very sarcastic.

The stay was ok. Staff wasn't the most inviting, but they did text me several times to check in & were fairly responsive to texts. The room was nice & spacious. The sofa/sofa bed was badly stained, which was a bit gross & I brought this to staff attention right away so we would not be blamed. Also, the black out shade in the main room would not go all the way down & we had to use pillows to block the morning sun (I brought this to staff attention, as well though I declined to have someone come to room to check during our stay). Overall the stay was ok. I do not feel a strong negatively or positively about the experience.

The stay was ok. Staff wasn't the most inviting, but they did text me several times to check in & were fairly responsive to texts. The room was nice & spacious. The sofa/sofa bed was badly stained, which was a bit gross & I brought this to staff attention right away so we would not be blamed. Also, the black out shade in the main room would not go all the way down & we had to use pillows to block the morning sun (I brought this to staff attention, as well though I declined to have someone come to room to check during our stay). Overall the stay was ok. I do not feel a strong negatively or positively about the experience.

The property and rooms were clean enough for a short stay for a job. It was probably the worst breakfast I’ve had at a hotel in a long time so don’t expect much.

The property and rooms were clean enough for a short stay for a job. It was probably the worst breakfast I’ve had at a hotel in a long time so don’t expect much.

Love this location would stay here again and would definitely recommend for family and friends

Love this location would stay here again and would definitely recommend for family and friends

Though the property says full kitchen, stove was not available but based on request the front desk staff provided a portable one. Breakfast menu can be improved. Veggie omelet was provided only based on request and not readily available.

Though the property says full kitchen, stove was not available but based on request the front desk staff provided a portable one. Breakfast menu can be improved. Veggie omelet was provided only based on request and not readily available.

Clean and wonderful

Clean and wonderful

The property was welcoming on a Thursday check-in. On the way to our room, my son read the elevator certificate to discover the permit expired months prior. By our 3rd day, laundry needed to be done. One of the two dryers was out of service, and both washers were loaded and had finished their cycles. I asked the front desk to follow their policy of removing unattended items and I was just stared at. After waiting for another 10 minutes, one of the washers became available. The person using the dryer overpacked it and ran another 80 minute cycle. I ended up having to take my wet laundry to a laundromat in a sketchy part of town to dry my clothes. On Sunday, my son couldn't use the pool because it was cloudy and murky. The staff was made aware and said "yeah, our maintenance people don't work on weekends". The staff was then made aware of the possible health implications, and just stood there and stared. To top it off, the breakfast warmer was broken, so the only way to get certain items was to speak to the attendant who barely spoke English.

The property was welcoming on a Thursday check-in. On the way to our room, my son read the elevator certificate to discover the permit expired months prior. By our 3rd day, laundry needed to be done. One of the two dryers was out of service, and both washers were loaded and had finished their cycles. I asked the front desk to follow their policy of removing unattended items and I was just stared at. After waiting for another 10 minutes, one of the washers became available. The person using the dryer overpacked it and ran another 80 minute cycle. I ended up having to take my wet laundry to a laundromat in a sketchy part of town to dry my clothes. On Sunday, my son couldn't use the pool because it was cloudy and murky. The staff was made aware and said "yeah, our maintenance people don't work on weekends". The staff was then made aware of the possible health implications, and just stood there and stared. To top it off, the breakfast warmer was broken, so the only way to get certain items was to speak to the attendant who barely spoke English.