Went through 3 rooms as soon as i got there. The rooms had an aweful smell, dirty rugs and floor, roaches, rotted wood in the bathroom and the stove top barely worked. The pool isnt usable and hadnt been for 2 years according to other extended stay people. The check in counter staff was not that hospitable. The breakfast is muffins or granola bars that are individually packed. Not what i expected for sure.

The smell of curry in the room was overpowering. The room was old and dirty with hair stuck on the bathroom wall, and the toilet that did not flush properly. This was by far the worst hotel experience I have had ever. I ended up checking out 2 days early and getting a different hotel at my own cost. Truly disgusting.

The smell of curry in the room was overpowering. The room was old and dirty with hair stuck on the bathroom wall, and the toilet that did not flush properly. This was by far the worst hotel experience I have had ever. I ended up checking out 2 days early and getting a different hotel at my own cost. Truly disgusting.

I specifically wanted a pool and they have one but it has not been approved by the county. I chose this place because they said it had a pool. I even took a picture. I checked in and the front desk person told me the pool was not opened. I brought my 7 year old who was extremely disappointed. This is false advertising. The room is dirty and outdated. The sofa bed did not have sheets. I had to go and get them myself. I am truly disappointed and will make a complaint because their guest relations department is closed.

I specifically wanted a pool and they have one but it has not been approved by the county. I chose this place because they said it had a pool. I even took a picture. I checked in and the front desk person told me the pool was not opened. I brought my 7 year old who was extremely disappointed. This is false advertising. The room is dirty and outdated. The sofa bed did not have sheets. I had to go and get them myself. I am truly disappointed and will make a complaint because their guest relations department is closed.

Goood

Goood

Good service

Good service

Bad smell in the hallways and could never get clean towels

Bad smell in the hallways and could never get clean towels

Happy with my stay

Happy with my stay

The room was presentable but when i went for breakfast at 8am everything was gone. The gront desk staff, she was pleasant and friendly.

The room was presentable but when i went for breakfast at 8am everything was gone. The gront desk staff, she was pleasant and friendly.

Water pipe busted manger did nothing about it kids running in the hallway at 2 am no ice dirty rooms stunk like a skunk

Water pipe busted manger did nothing about it kids running in the hallway at 2 am no ice dirty rooms stunk like a skunk

The staff was but not available at night and did not inform us of needing to ask for additional sheets and things when we checked in. The outlets didn't work in our room. There was a dead roach in one of our pillow cases. And the room was not advertised to be as small as it was. When we opened the sofa bed, we had to literally climb over our top get to the other side of the room. The bathroom was EPICALLY small and the curtain wasn't long enough to avoid a small pool of water to build up on the floor.

The staff was but not available at night and did not inform us of needing to ask for additional sheets and things when we checked in. The outlets didn't work in our room. There was a dead roach in one of our pillow cases. And the room was not advertised to be as small as it was. When we opened the sofa bed, we had to literally climb over our top get to the other side of the room. The bathroom was EPICALLY small and the curtain wasn't long enough to avoid a small pool of water to build up on the floor.

Overall a fine visit. Been here before. But this time... I had NO shower curtain, dogs barking up and down the hall, the air/heat did not work right, the TV remote was broken, and the refrigerator door was on backwards. You could hardly open it, up against the wall!

Overall a fine visit. Been here before. But this time... I had NO shower curtain, dogs barking up and down the hall, the air/heat did not work right, the TV remote was broken, and the refrigerator door was on backwards. You could hardly open it, up against the wall!

Disgusting rooms and disgusting staff

Disgusting rooms and disgusting staff

Breakfast : coffee and tea and muffin. Close to 400 highway ( exit 10 ) 2 mins to Avalon .

Breakfast : coffee and tea and muffin. Close to 400 highway ( exit 10 ) 2 mins to Avalon .

I stayed here for two days and while the front desk staff was very pleasant, the rooms were less than desirable. The room I was supposed to stay in wasn’t done being cleaned, so I was put in another room, with the staff telling me I could switch to the original room later. I wondered why. Well the room had a broken tv that looked like someones head had hit it, and it didn’t work. That and it sounded like WWE was going on in the room above me. I requested a room change. I was put in yet another room, and this one was infested with gnats. I was not moving again, so I sucked it up. I did not leave a nasty review because, as I said, the front desk staff was great. But now, I see I was charged an additional $500 without being notified. I called and asked what it was for. Room damage. Are you kidding me?? I am 58 years old and was by myself. I just slept there, as I was at work all day. I’m trying to find out what it was for, and am guessing the already damaged tv. On top of that, the deadbolt on the door wouldn’t slide into the groove. I had to place the kitchen chair under the knob so I could sleep without worrying about someone coming in. I feel like I was robbed. I spent a total of 687.06 for two nights sleep in a nasty bed?? I assure you this is going to be disputed, even if I have to take it to small claims court. I will NOT be paying for a new tv that their less than desirable clientele broke!! Do yourself a favor - do not EVER stay here.

I stayed here for two days and while the front desk staff was very pleasant, the rooms were less than desirable. The room I was supposed to stay in wasn’t done being cleaned, so I was put in another room, with the staff telling me I could switch to the original room later. I wondered why. Well the room had a broken tv that looked like someones head had hit it, and it didn’t work. That and it sounded like WWE was going on in the room above me. I requested a room change. I was put in yet another room, and this one was infested with gnats. I was not moving again, so I sucked it up. I did not leave a nasty review because, as I said, the front desk staff was great. But now, I see I was charged an additional $500 without being notified. I called and asked what it was for. Room damage. Are you kidding me?? I am 58 years old and was by myself. I just slept there, as I was at work all day. I’m trying to find out what it was for, and am guessing the already damaged tv. On top of that, the deadbolt on the door wouldn’t slide into the groove. I had to place the kitchen chair under the knob so I could sleep without worrying about someone coming in. I feel like I was robbed. I spent a total of 687.06 for two nights sleep in a nasty bed?? I assure you this is going to be disputed, even if I have to take it to small claims court. I will NOT be paying for a new tv that their less than desirable clientele broke!! Do yourself a favor - do not EVER stay here.

When i walked into the room it smelled so bad I almost got sick. I was so tired I just laid on the bed and slept. In the middle of the night I needed to use the bathroom and when I got in there the toilet had stuff in it and was clogged. 5 in the morning I went to the front desk it took 15 minutes for the person to come out I’m sorry I woke him up. I was supposed to stay 2 nights but I left after that. It was non refundable. But I did not care. my health is more important. I will not ever stay at a extended stay again.

When i walked into the room it smelled so bad I almost got sick. I was so tired I just laid on the bed and slept. In the middle of the night I needed to use the bathroom and when I got in there the toilet had stuff in it and was clogged. 5 in the morning I went to the front desk it took 15 minutes for the person to come out I’m sorry I woke him up. I was supposed to stay 2 nights but I left after that. It was non refundable. But I did not care. my health is more important. I will not ever stay at a extended stay again.

Had issue with the a/c in my assigned room. The room was changed immediately. Smoking area too close to the main entrance. Please be more specific about your "Courtesy breakfast" is just coffee and granular bars.

Had issue with the a/c in my assigned room. The room was changed immediately. Smoking area too close to the main entrance. Please be more specific about your "Courtesy breakfast" is just coffee and granular bars.

Walked in the lobby & you can smell the water damage. The front desk clerk was very nice. The room also smelled of water damage. A dog down the hall barked for a couple hours & a man had a drunken tirade for a bit. The hot/cold water was reversed in the shower & water pressure was awful.