Room is missing lots of facilities

Nice riverfront location away from the hustle and bustle of "downtown" Lourdes yet easily walkable to the domaine of the shrine. Nice, homey French dining in the dining room. Very friendly and accommodating staff, very reasonably priced. Good, well-lighted stairway for when the elevators are busy (which they rarely were). Modestly appointed rooms are efficient and comfortable but not luxurious or spacious. Don't come here to spend a lot of time in your room, but that's probably not why you come to Lourdes.

Nice riverfront location away from the hustle and bustle of "downtown" Lourdes yet easily walkable to the domaine of the shrine. Nice, homey French dining in the dining room. Very friendly and accommodating staff, very reasonably priced. Good, well-lighted stairway for when the elevators are busy (which they rarely were). Modestly appointed rooms are efficient and comfortable but not luxurious or spacious. Don't come here to spend a lot of time in your room, but that's probably not why you come to Lourdes.

Great stay. Room nice and comfortable. No problems.

Great stay. Room nice and comfortable. No problems.

Have stayed in this hotel a few times over the last twenty years and have found the whole experience to be excellent. Cannot be faulted.

Have stayed in this hotel a few times over the last twenty years and have found the whole experience to be excellent. Cannot be faulted.

Perfect hotel location, clean, everything excellent. Thank you

Perfect hotel location, clean, everything excellent. Thank you

Pleasant stay. Good breakfast. Parking on site - both additional cost. Room was on upper floor with a window balcony and a view. Easy access to centre

Pleasant stay. Good breakfast. Parking on site - both additional cost. Room was on upper floor with a window balcony and a view. Easy access to centre

Good hotel friendly staff

Good hotel friendly staff

This was our second stay at the Hotel Alba. Just like last time, the staff were polite, helpful & knowledgeable; the room and public spaces were very clean & modern. We considered it to be good value for money. The Maitre d and his restaurant team were very efficient, friendly & professional, however we did find that the meals were a bit under par compared with our previous experience. There are no drink making facilities in the room, so having learned from our last stay we took a travel kettle & tea & coffee. Overall we’d whole heartedly recommend the Hotel Alba as a great place to stay in Lourdes.

This was our second stay at the Hotel Alba. Just like last time, the staff were polite, helpful & knowledgeable; the room and public spaces were very clean & modern. We considered it to be good value for money. The Maitre d and his restaurant team were very efficient, friendly & professional, however we did find that the meals were a bit under par compared with our previous experience. There are no drink making facilities in the room, so having learned from our last stay we took a travel kettle & tea & coffee. Overall we’d whole heartedly recommend the Hotel Alba as a great place to stay in Lourdes.

Clean and staff are nice

Clean and staff are nice

Good location, clean and quite hotel

Good location, clean and quite hotel

Stayed for Mtb World Cup very helpful staff good location very impressed

Stayed for Mtb World Cup very helpful staff good location very impressed

When we first checked in, the first room offeded was at the rear, not a front river view as booked and pre-paid. The receptionist did move us to a river view room after checking with the manager. After a few days, water started coming through the ceiling of the bathroom when the shower in the room above was used. This in turn came through and soaked the carpet in our room, making it uninhabitable. We were initially moved to a room at the end of an upper floor but this had no wkfi signal. The next room offered was at the rear just above some noisy fans. Eventually by juggling bookings we got a room at the front,with wifi and no flooding. The hotel location is good, far enough from the centre to be quiet, but an easy level walk to tne grotto and basilica which is the reaso we and everyone comes to Lourdes. It primarily caters for organised groups and individual guests can feel marginalised. For example the main, larger dining room is reserved for groups at breakfast and we had to use the smaller first floor dining room where the food and service were only average and poor value. If they can sort out the plumbing and wifi, this has the potential to be an excellent hotel. For now, we would not return.

When we first checked in, the first room offeded was at the rear, not a front river view as booked and pre-paid. The receptionist did move us to a river view room after checking with the manager. After a few days, water started coming through the ceiling of the bathroom when the shower in the room above was used. This in turn came through and soaked the carpet in our room, making it uninhabitable. We were initially moved to a room at the end of an upper floor but this had no wkfi signal. The next room offered was at the rear just above some noisy fans. Eventually by juggling bookings we got a room at the front,with wifi and no flooding. The hotel location is good, far enough from the centre to be quiet, but an easy level walk to tne grotto and basilica which is the reaso we and everyone comes to Lourdes. It primarily caters for organised groups and individual guests can feel marginalised. For example the main, larger dining room is reserved for groups at breakfast and we had to use the smaller first floor dining room where the food and service were only average and poor value. If they can sort out the plumbing and wifi, this has the potential to be an excellent hotel. For now, we would not return.

Clean rooms

Clean rooms

Very nice lobby and very friendly. WiFi is not good. Good breakfast and good location. We highly recommend this place.

Stayed on the 2nd floor. The bed was not comfortable and got strong smells of cigarette smoke from other rooms. It would be nice if the rooms had a small fridge and a kettle to make tea or coffee. Other than that the staff were excellent and very friendly and helpful.

Stayed on the 2nd floor. The bed was not comfortable and got strong smells of cigarette smoke from other rooms. It would be nice if the rooms had a small fridge and a kettle to make tea or coffee. Other than that the staff were excellent and very friendly and helpful.

The property is close to the grotto, roomy, pleasant, clean and nice location, close to the shuttle and bus stops. Our suggestions as guests, there should be kettle for tea and coffee in the bedroom as sometimes we just need a warm drinks after waking up just before breakfast. Also need a hand wash basin where the toilet is, as it is separate from the shower room.

Very nice 1 night stay

Very nice 1 night stay

Exceptionally clean with very friendly staff. Sandrine at reception was very helpful. Staff in restaurant couldn’t do enough for us. Lovely spacious hotel situated beside the river with plenty of outdoor sitting beside a quaint garden. Only negative ... which perhaps was a blessing in disguise ... we couldn’t get any WiFi in the bedroom.