The staff were super friendly and helpful. The pool was out of order which was annoying because that was one of the reasons we booked. The breakfast was average for a hot breakfast but very clean. My only other issue was the comforter had dirty spots on it. We got a new one but the next day when they cleaned they did not remove the dirty one and did not replace our towels so we ended up having to get more from the front desk.

Pool wasn’t working all whole trip. Towels bedsheets had stains. Tub and toilet wasn’t clean good either.

Pool wasn’t working all whole trip. Towels bedsheets had stains. Tub and toilet wasn’t clean good either.

Comfortable and clean

Comfortable and clean

The check in was good, but the room was really dirty!!! The floor wasn’t vacuumed and there was garbage, even a chewed bubble gum, some plastic and nails. Sheets weren’t changed because there was stains on the blanket and pillow and in the morning I saw the huge sauce stains, it was disgusting. Bathroom also, shower curtains dirty with mold and hair and the bathtub. Clearly the room wasn’t cleaned. Very disappointing.

The check in was good, but the room was really dirty!!! The floor wasn’t vacuumed and there was garbage, even a chewed bubble gum, some plastic and nails. Sheets weren’t changed because there was stains on the blanket and pillow and in the morning I saw the huge sauce stains, it was disgusting. Bathroom also, shower curtains dirty with mold and hair and the bathtub. Clearly the room wasn’t cleaned. Very disappointing.

The room were not well soundproof. I hear my neighbor watching tv around midnight.

The room were not well soundproof. I hear my neighbor watching tv around midnight.

Nice clean place. Nice pool

Nice clean place. Nice pool

Excellent

Overall stay was good. We just didn't get the regular house keeping daily. So, we had to ask for towels everyday basically. But other than that, the room was really nice with microwave and refrigerator.

Excellent

Overall stay was good. We just didn't get the regular house keeping daily. So, we had to ask for towels everyday basically. But other than that, the room was really nice with microwave and refrigerator.

Holday Inn is never a disappointment for me. Very clean, friendly desk reps, quiet. Everything one expects from a hotel stay. And don't forget delicious breakfast!

Holday Inn is never a disappointment for me. Very clean, friendly desk reps, quiet. Everything one expects from a hotel stay. And don't forget delicious breakfast!

Great property nice staff

Great property nice staff

It was a great stop over off of 95. Everything was very clean and breakfast was generous and yummy. The pool area was very hot and humid but it was a great way for the kids to blow off steam after a long day in the car.

It was a great stop over off of 95. Everything was very clean and breakfast was generous and yummy. The pool area was very hot and humid but it was a great way for the kids to blow off steam after a long day in the car.

Great stay.

Great stay.

The location is ideal and conveniently located near the expressway, shopping and restaurants. The area felt safe and is well manicured. I enjoyed the breakfast. There are some opportunities that should be addressed. Our room was not the cleanest. It appeared the bathroom counters, floors and toilet may have been wiped with a cloth to clean any water and debris. Unfortunately, there remained visible residue of grease stains left in the sink and shower. The room didn’t smell fresh. The refrigerator clearly wasn’t cleaned. It had drippings of something left in it. There was a gentleman working when we checked in. He was awesome, professional and always present during his shift. However, I cannot say the same when he left. I went to and by the front desk on several occasions and found absolutely no one there. No one responded to my “Hello” until I started looking through the business cards located on the mantle at the front of the desk. I was about to contact the general or associate manager to ask for assistance. Once I pulled one of the cards and began to dial on my cell phone, out comes a female from around the wall at the front desk asking how could she help me. My good guess is she was watching me on camera and decided she should get out in front before I completed that call. Overall and due to my front desk experience and lack of a clean room, I rate my overall experience a 7 out of 10. Very high quality of service received from the gentleman at the front desk.

The location is ideal and conveniently located near the expressway, shopping and restaurants. The area felt safe and is well manicured. I enjoyed the breakfast. There are some opportunities that should be addressed. Our room was not the cleanest. It appeared the bathroom counters, floors and toilet may have been wiped with a cloth to clean any water and debris. Unfortunately, there remained visible residue of grease stains left in the sink and shower. The room didn’t smell fresh. The refrigerator clearly wasn’t cleaned. It had drippings of something left in it. There was a gentleman working when we checked in. He was awesome, professional and always present during his shift. However, I cannot say the same when he left. I went to and by the front desk on several occasions and found absolutely no one there. No one responded to my “Hello” until I started looking through the business cards located on the mantle at the front of the desk. I was about to contact the general or associate manager to ask for assistance. Once I pulled one of the cards and began to dial on my cell phone, out comes a female from around the wall at the front desk asking how could she help me. My good guess is she was watching me on camera and decided she should get out in front before I completed that call. Overall and due to my front desk experience and lack of a clean room, I rate my overall experience a 7 out of 10. Very high quality of service received from the gentleman at the front desk.

Nice place

Nice place

It was very nice clean

It was very nice clean

Great stay! Very clean, the beds are very comfortable and the staff are very helpful and kind.

Great stay! Very clean, the beds are very comfortable and the staff are very helpful and kind.

When we first arrived it was great. The manager and the young girl at the front desk were helpful and very nice. The next morning my husband and I went down for breakfast and it was good, but the little girl that was placing food clearly had anxiety and was struggling to keep food out. After we got dressed my daughter woke up and wanted some juice and sausage links so I went down to get it while she was getting ready. While I was down there Amber, the young girl was being kind of surrounded by people waiting for food to be put out so I just went ahead and got my daughters juice and waited by the juice machine. Another hotel employee, I don’t know her name, came out and said, “ Amber take your time.” Then looked at me and rudely said, “You need to move.” I was taken aback for a second because I was clearly not one of the people that was surrounding this girl, but I didn’t argue and took a step back. Nearly 5 minutes passed and Amber was still trying to refill food so I just went back to our room and told my daughter the sausage wasn’t available. My husband was gonna say something but I told him to let it be. Our last morning there my husband went to the front desk and asked for some clean towels and was just flat out told no he couldn’t have towels. As he was walking back to our room with our daughter’s boyfriend they could hear the women in the laundry area talking, because they had the door wide open for everyone to hear, and they said, “This s*** ain’t even fu***ng worth it