Hotel waiting until the weekend to clean their swimming pool our whole stay which is one of the reasons I chose this hotel. The pool should have been cleaned overnight hours or during the week. The breakfast was ok but have had better.

Hotel waiting until the weekend to clean their swimming pool our whole stay which is one of the reasons I chose this hotel. The pool should have been cleaned overnight hours or during the week. The breakfast was ok but have had better.

The hotel staff here was so helpful they researched tours for our stay at the next hotel we were going to. The only problem was we were over a restaurant that was very loud our first night. I would recommend asking for a quieter place if you have small children and want to be able to sleep earlier. Overall though, it was a very good stay in a convenient location even if the area is dirty.

The hotel staff here was so helpful they researched tours for our stay at the next hotel we were going to. The only problem was we were over a restaurant that was very loud our first night. I would recommend asking for a quieter place if you have small children and want to be able to sleep earlier. Overall though, it was a very good stay in a convenient location even if the area is dirty.

Everyone in this hotel are nice and will accomodate concerns anytime of the day. Highly recommended.

Everyone in this hotel are nice and will accomodate concerns anytime of the day. Highly recommended.

The linens particularly the comforter didnt smell good.

The linens particularly the comforter didnt smell good.

This the 3rd hotel i have stayed in at legazpi and by far the worst. After checking in and going to my room the key did not work so back down the stairs as no lift then when i got into my room there were no towels. I called housekeeping and after an hour i went back down stairs to reception and eventualy got some only to discover there was no hot water. The safe didnt work so had to have it changed. On the balcony the water came back up through the tiles when you stood on them. I would not stay here again

This the 3rd hotel i have stayed in at legazpi and by far the worst. After checking in and going to my room the key did not work so back down the stairs as no lift then when i got into my room there were no towels. I called housekeeping and after an hour i went back down stairs to reception and eventualy got some only to discover there was no hot water. The safe didnt work so had to have it changed. On the balcony the water came back up through the tiles when you stood on them. I would not stay here again

Great people and property, would stay again thank you

Great people and property, would stay again thank you

great service and friendly people

great service and friendly people

Good location to the airport. We reserved 2 beds but when we checked in they said they were unavailable. Also reserved a ride to the airport but the driver never showed up, had to take a trike or miss my flight.

Good location to the airport. We reserved 2 beds but when we checked in they said they were unavailable. Also reserved a ride to the airport but the driver never showed up, had to take a trike or miss my flight.

BEWARE! AVOID AT ALL COST! This place is not what it looks like in the picture! Very misleading information! We waited 45 minutes at the airport and no one was picking us up. I had to find a way to get in touch with the hotel. They don't even know where coming, yet the hotel was less than a minute from the airport. The place is old, untidy, and smelled moldy. We booked a family room and was charged as a family room. We were given a standard room with 2 beds. There were no upgrades in these hotel rooms since built. Scaffoldings usage for renovation is just standing in the lobby with no signs of someone working or using it. The swimming pool cannot be found inside the hotel premises as it is not even owned by the hotel. They will tell the guest that the swimming pool is under treatment so the guest will not look for it. The next morning my husband tried to locate the pool as we are supposed to stay for 5 days with our 2 teenage kids. He was told to cross the road and go through a residential area as instructed, yet still no swimming pool to be found. He finally gave up and returned to the hotel as he felt like trespassing in the area. That's when we decided to leave the hotel but cannot be refunded as Expedia charged my credit card way before we arrive. We tried to contact Expedia but no one to be reached. It was a terrible first day of our visit to Legaspi! I lost $835.00 Canadian for nothing! I am not the only victims in this hotel, some guest comes in rage and complaint.

BEWARE! AVOID AT ALL COST! This place is not what it looks like in the picture! Very misleading information! We waited 45 minutes at the airport and no one was picking us up. I had to find a way to get in touch with the hotel. They don't even know where coming, yet the hotel was less than a minute from the airport. The place is old, untidy, and smelled moldy. We booked a family room and was charged as a family room. We were given a standard room with 2 beds. There were no upgrades in these hotel rooms since built. Scaffoldings usage for renovation is just standing in the lobby with no signs of someone working or using it. The swimming pool cannot be found inside the hotel premises as it is not even owned by the hotel. They will tell the guest that the swimming pool is under treatment so the guest will not look for it. The next morning my husband tried to locate the pool as we are supposed to stay for 5 days with our 2 teenage kids. He was told to cross the road and go through a residential area as instructed, yet still no swimming pool to be found. He finally gave up and returned to the hotel as he felt like trespassing in the area. That's when we decided to leave the hotel but cannot be refunded as Expedia charged my credit card way before we arrive. We tried to contact Expedia but no one to be reached. It was a terrible first day of our visit to Legaspi! I lost $835.00 Canadian for nothing! I am not the only victims in this hotel, some guest comes in rage and complaint.

I’ve stayed at this hotel numerous times due to its proximity to the airport. The facilities have not been maintained well through the years. My room had a certain odor which bordered on fragrant and bathroom smell. The reason I stay here is the shuttle to the airport. It should be noted that the first trip to the airport is scheduled at 5:30 AM and may be late. There is no guarantee it will depart as scheduled so a taxi may be necessary. If there is anything that is constant everytime I visit, it is the staff! From security person to concierge, you can count on friendly and helpful staff.

I’ve stayed at this hotel numerous times due to its proximity to the airport. The facilities have not been maintained well through the years. My room had a certain odor which bordered on fragrant and bathroom smell. The reason I stay here is the shuttle to the airport. It should be noted that the first trip to the airport is scheduled at 5:30 AM and may be late. There is no guarantee it will depart as scheduled so a taxi may be necessary. If there is anything that is constant everytime I visit, it is the staff! From security person to concierge, you can count on friendly and helpful staff.

Shower door was defective or broken.

Shower door was defective or broken.

Overall, the staff was excellent. However, the room did not have hot water.

Overall, the staff was excellent. However, the room did not have hot water.

free transport to airport great to stay if you have flight early next day

free transport to airport great to stay if you have flight early next day

It was good. Only since we arrived earlier because of our flight schedule so we were early from the usual check in time, we need to pay an extra 1200 pesos for us to have our room immediately.

It was good. Only since we arrived earlier because of our flight schedule so we were early from the usual check in time, we need to pay an extra 1200 pesos for us to have our room immediately.

My wife and her three kids stayed here, not me. They all enjoyed it and especially the big pool. They had no complaints and would stay there again.

My wife and her three kids stayed here, not me. They all enjoyed it and especially the big pool. They had no complaints and would stay there again.

Great one day get away for our high school reunion. It’s accessible to the airport in less than 5 mins.

Great one day get away for our high school reunion. It’s accessible to the airport in less than 5 mins.