It was great. The young lady at the front desk checked us in and it went great.

It was great. The young lady at the front desk checked us in and it went great.

Clean and well kept facilities

Clean and well kept facilities

Quiet

Quiet

Me and my husband come here for a quick getaway, so we can unwind. We work 6 day's a week, so the jetted tub suite is a must for us. The breakfast is always excellent and the management and reception are always friendly and helpful.

Me and my husband come here for a quick getaway, so we can unwind. We work 6 day's a week, so the jetted tub suite is a must for us. The breakfast is always excellent and the management and reception are always friendly and helpful.

I was very upset with this holiday inn. We've stayed there several times over a hundred. This is my kid's favorite getaway spot. But I was disgusted with the condition of the hotel but with the services. I feel as if they should have told me before I paid for the room that the pool was closed. That the laundry room was not operable. That they no longer have an option to order food from the hotel. Our room was located on the 6th floor all the way at the end of the hall and three times they gave me a key that didn't work. All of that being said I was still charged $126 and $100 deposit. When I found out that all of these amenities were not available I asked if I could cancel my booking and they said I will be charged the full amount if I was to cancel. I don't understand why my children had to be basically punished we could have stayed home and not swam or order room service or wash clothes. So basically paid the money to do the exact same thing we do at home Nothing. This is the reason for a getaway.

I was very upset with this holiday inn. We've stayed there several times over a hundred. This is my kid's favorite getaway spot. But I was disgusted with the condition of the hotel but with the services. I feel as if they should have told me before I paid for the room that the pool was closed. That the laundry room was not operable. That they no longer have an option to order food from the hotel. Our room was located on the 6th floor all the way at the end of the hall and three times they gave me a key that didn't work. All of that being said I was still charged $126 and $100 deposit. When I found out that all of these amenities were not available I asked if I could cancel my booking and they said I will be charged the full amount if I was to cancel. I don't understand why my children had to be basically punished we could have stayed home and not swam or order room service or wash clothes. So basically paid the money to do the exact same thing we do at home Nothing. This is the reason for a getaway.

Good service. Friendly staff.

Good service. Friendly staff.

This was a good hotel for one night. Cool room and dark with little noise.

This was a good hotel for one night. Cool room and dark with little noise.

I like this property because they have the jacuzzi tub suite. In one area of the room it smelled of syrup and the floor was sticky. I would recommend sweeping and mopping those beautiful wood floor that have just been put in for the remodel.

I like this property because they have the jacuzzi tub suite. In one area of the room it smelled of syrup and the floor was sticky. I would recommend sweeping and mopping those beautiful wood floor that have just been put in for the remodel.

I got a call from the property before I got there and they stated that the virtual card hadn’t went through. The rep told me to call Expedia and have them call the hotel about the virtual card. I chatted with Expedia through the chat line on my app and they were on the phone with the hotel in about five minutes. Once I checked in the hotel, I asked the rep has he received the email from Expedia. He stated that he had not received it yet, but it was not our fault and he was going to check us in anyway. Checking in about an hour or three later a charge of $90.33. Hit my credit card.. I didn’t understand why I was being charged for the room again because I had already paid through Expedia so when I checked out this morning, I let the rep at the desk know that I was charged double for the room. He told me up on my check out that a manager will call me about the double charge. About 10 o’clock I received a call from the manager stating that he would refund me back my $160 and some change. Wow you charge me $160 over when my room was already paid for through Expedia. I am asking why do they go into peoples accounts after we’ve already paid through Expedia and double charge the customers. This is never happened and I’ve been checking into this hotel for quite some time now. I really want to get this issue resolved in this not happening again. I do have a current reservation for the Hampton Inn on Friday and I hope this doesn’t happen.

I got a call from the property before I got there and they stated that the virtual card hadn’t went through. The rep told me to call Expedia and have them call the hotel about the virtual card. I chatted with Expedia through the chat line on my app and they were on the phone with the hotel in about five minutes. Once I checked in the hotel, I asked the rep has he received the email from Expedia. He stated that he had not received it yet, but it was not our fault and he was going to check us in anyway. Checking in about an hour or three later a charge of $90.33. Hit my credit card.. I didn’t understand why I was being charged for the room again because I had already paid through Expedia so when I checked out this morning, I let the rep at the desk know that I was charged double for the room. He told me up on my check out that a manager will call me about the double charge. About 10 o’clock I received a call from the manager stating that he would refund me back my $160 and some change. Wow you charge me $160 over when my room was already paid for through Expedia. I am asking why do they go into peoples accounts after we’ve already paid through Expedia and double charge the customers. This is never happened and I’ve been checking into this hotel for quite some time now. I really want to get this issue resolved in this not happening again. I do have a current reservation for the Hampton Inn on Friday and I hope this doesn’t happen.

Very nice hotel and property. It was easy to access from right off the interstate. The staff were GREAT! I will definitely stay here again.

Very nice hotel and property. It was easy to access from right off the interstate. The staff were GREAT! I will definitely stay here again.

Great hotel with quick access to everything. Staff was friendly and hotel was spotless

Great hotel with quick access to everything. Staff was friendly and hotel was spotless

Air vent blew out some black lint stuff and there was floor oil on the floors that made it slick.

Air vent blew out some black lint stuff and there was floor oil on the floors that made it slick.

Breakfast was not included- when we went to eat they were tearing it down 20 minutes before it was supposed to end and we were abruptly barked at by one of the kitchen staff that we had to pay. I didn’t argue, but I paid 9.99 for cold eggs and a bagel and it was torn down before 10:00 for the “all you can eat breakfast”. We just didn’t eat there again.

Breakfast was not included- when we went to eat they were tearing it down 20 minutes before it was supposed to end and we were abruptly barked at by one of the kitchen staff that we had to pay. I didn’t argue, but I paid 9.99 for cold eggs and a bagel and it was torn down before 10:00 for the “all you can eat breakfast”. We just didn’t eat there again.

The staff were great and the breakfast is awesome. The price was good as well

The staff were great and the breakfast is awesome. The price was good as well

We usually stay at this hotel when we travel east and on our return trip. Staff is always helpful. Rooms are always real comfortable.

We usually stay at this hotel when we travel east and on our return trip. Staff is always helpful. Rooms are always real comfortable.

Very nice. Comfortable and conveniently located.

Very nice. Comfortable and conveniently located.