Great as always. Stayed bank holiday and was really really quiet. Staff are friendly and helpful. Ideal.

Was satisfactory Could have a sink in the room would be good.

Overall it was fine. Shower temperature control needs looking at and toilets at times had zero toilet paper

Overall it was fine. Shower temperature control needs looking at and toilets at times had zero toilet paper

I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.

I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.

No air conditioning, although we were offered a fan. Window would not close properly. Shower drain was clogged so we were offered another one, shower head was broken there as well. Beds were clean and Gentleman at reception was very nice.

No air conditioning, although we were offered a fan. Window would not close properly. Shower drain was clogged so we were offered another one, shower head was broken there as well. Beds were clean and Gentleman at reception was very nice.

Made to pay for an uograde that wasnt our faukt because their fidnt hsve sparecdouble room, 2 room had broken showers

Made to pay for an uograde that wasnt our faukt because their fidnt hsve sparecdouble room, 2 room had broken showers

Poor and property not as advertised, never stay here again

Poor and property not as advertised, never stay here again

A bit tired, won’t be returning or recommending.

A bit tired, won’t be returning or recommending.

The hotel is fair value for money, the sheets were clean and the room was clean but it’s dated.

The hotel is fair value for money, the sheets were clean and the room was clean but it’s dated.

So, I needed this hotel as I went to NERG 2024 - I stayed for a single day since it was the closest hotel to the stadium at what is a "reasonable" price. The reviews are mixed with some people giving it 5* and some giving it 4*. I cannot in all honesty say that these are real people and I will explain why. On the outside the hotel is fine, going into the foyer what waited for us was an emotionless and dead room with almost no light and no people. An Inidan gentleman came to the reception and sounded like he was sick of the day already, give us something to sign and showed us to the room. Here lies the first thing - The place is a damn maze and we needed showing. The door needed us to shoulder barge it to open and what awaited us was a polarising room. At first glance it looked nice, a little small but it was nice - After we had sat for a moment and began looking around did we find all the issues, since I have limited space I'll be brief. Bathroom door was hanging off 1 hinge, the bathroom mirror was broken, the shower was broken, the shower had no temp controls, the hand dryer isn't grounded properly In the room there is no TV remote, there is no spoons for tea, the carpet is vile, there are almost 0 dusting, the beds are stained with blood, the ceiling is broken with holes in it, headboards slap you in the head if anyone in the room moves - Weirdly the vibe is unsettling, it just feels wrong to be sleeping in there and I hated every moment of it, i just wanted out asap.

The place is filthy and nothing works. I’m surprised Expedia is associating itself with this place. Not good, not good at all!!

The place is filthy and nothing works. I’m surprised Expedia is associating itself with this place. Not good, not good at all!!

You have to be desperate to stay hear, it’s everything you don’t want

You have to be desperate to stay hear, it’s everything you don’t want

Well, to be fair, I’m extremely disappointed as I was promised bed and breakfast and that was not provided, Basically looked like a hostel and Nothing about my stay was enjoyable at all, Half the stuff in the room just didn’t even work, Terrible customer service, and in all honesty, I would not recommend this to anyone

Well, to be fair, I’m extremely disappointed as I was promised bed and breakfast and that was not provided, Basically looked like a hostel and Nothing about my stay was enjoyable at all, Half the stuff in the room just didn’t even work, Terrible customer service, and in all honesty, I would not recommend this to anyone

The rooms are nothing like the preview pictures show. They did not change over my towels on the second day of my stay until l asked. The rooms and general appearance of the place were grubby and in need of better cleaning/ maintenance. Overall the place was fine if you're happy to overlook the issues listed but I don't think I would return.

The rooms are nothing like the preview pictures show. They did not change over my towels on the second day of my stay until l asked. The rooms and general appearance of the place were grubby and in need of better cleaning/ maintenance. Overall the place was fine if you're happy to overlook the issues listed but I don't think I would return.

shared varhroom was awful

shared varhroom was awful

Good value for money, clean shared bathroom. Good location and pleasant staff

Good value for money, clean shared bathroom. Good location and pleasant staff

Hotel is quiet, clean and safe. Staff were very friendly and helpful. There are few mod cons and shared bathrooms etc and no dining facilities. As long as you know what you're getting in advance its fine.

Hotel is quiet, clean and safe. Staff were very friendly and helpful. There are few mod cons and shared bathrooms etc and no dining facilities. As long as you know what you're getting in advance its fine.

This is a run-down establishment on the edge of Gateshead. They've never quite been able to get rid of the stale cigarette smell from the pre-ban days, so it's heavily perfumed to mask that. The room was a bit small, clean enough but far from sparkling. Didn't use the shower or try the Full English. The front desk staff were friendly, even when dealing with another guest who seemed to want the restaurant open at 1am.