Room dated and there was a terrible smell from the bathroom. No room service and no food available when I arrived. A cafe style area was closed at 3 although I asked for food at 2.45 and was refused. I was told the restaurant would open at 6. The shower was old and all the chrome in the bathroom was rusty. The shower gel and shampoo dispenser was filthy. Even with the bathroom door closed the smell was overpowering all night. Payment was taken on arrival and no one at reception when I was leaving so I couldn’t inform them at the time.

The hotel had all you need for quick tourist visit or when visiting family in hospital nearby. Staff was efficient. As mentioned in hotel description, no lift. Keep in mind when reserving a room.

The hotel had all you need for quick tourist visit or when visiting family in hospital nearby. Staff was efficient. As mentioned in hotel description, no lift. Keep in mind when reserving a room.

Staff was very helpful.

Staff was very helpful.

Front desk staff (male) was a little rude at first upon check in, but made up for it by offering to help with our luggage. The king size bed was NOT a king size bed. Hotel was very clean and breakfast was outstanding!

Front desk staff (male) was a little rude at first upon check in, but made up for it by offering to help with our luggage. The king size bed was NOT a king size bed. Hotel was very clean and breakfast was outstanding!

Very quiet location and the rooms were wonderful.

Very quiet location and the rooms were wonderful.

We were very happy with the cleanliness and decor of the hotel.

We were very happy with the cleanliness and decor of the hotel.

Not worth the money we paid for the stay. Breakfast wasn't good at all. Room wasn't as clean as you'd ask for for the price we paid.

Not worth the money we paid for the stay. Breakfast wasn't good at all. Room wasn't as clean as you'd ask for for the price we paid.

Very nice room in a stylish hotel— there were not enough plugs for phone chargers in the room, but we enjoyed our meal in the bar and met some new local friends!

Very nice room in a stylish hotel— there were not enough plugs for phone chargers in the room, but we enjoyed our meal in the bar and met some new local friends!

If you’re interested in waking up to the soothing sound of your neighbor using the bathroom this is the hotel for you. The walls are paper thin. You can literally hear your neighbors using the bathroom. There is a lot of random banging sounds throughout the night and conversations from people down the hall and clearly understandable in your room with the doors and windows closed. This hotel isn’t within walking distance of the town center so you have to drive and find a parking spot in town for almost everything. I wouldn’t recommend going this property if you are looking to get a good nights sleep or truly experience Kilkenny.

If you’re interested in waking up to the soothing sound of your neighbor using the bathroom this is the hotel for you. The walls are paper thin. You can literally hear your neighbors using the bathroom. There is a lot of random banging sounds throughout the night and conversations from people down the hall and clearly understandable in your room with the doors and windows closed. This hotel isn’t within walking distance of the town center so you have to drive and find a parking spot in town for almost everything. I wouldn’t recommend going this property if you are looking to get a good nights sleep or truly experience Kilkenny.

Staff were very welcoming and wholesome

Staff were very welcoming and wholesome

NIce convenient hotel. Great staff nice little pub inside.

NIce convenient hotel. Great staff nice little pub inside.

Just outside the hustle and bustle of the city. Only a 20 minute walk to St. Canice’s Cathedral and Round Tower. Lovely staff. Wonderful dining options.

Just outside the hustle and bustle of the city. Only a 20 minute walk to St. Canice’s Cathedral and Round Tower. Lovely staff. Wonderful dining options.

Bar down stairs smelled like a locker room. Kids running around in soaking wet socks and bare foot. Trash everwhere from all the kids

Bar down stairs smelled like a locker room. Kids running around in soaking wet socks and bare foot. Trash everwhere from all the kids

Had trouble with wall plugs. Hair dryer did not work.

Had trouble with wall plugs. Hair dryer did not work.

I booked this room last minute. The room was clean and spacious. But the older gentleman at the front desk made the review a 5 star. He was so friendly and polite. I would recommend this hotel.

I booked this room last minute. The room was clean and spacious. But the older gentleman at the front desk made the review a 5 star. He was so friendly and polite. I would recommend this hotel.

It was a very nice stay. ..clean.and comfortable ..very nice gentleman on reception very nice lady in bar Missed not having a lift as my husband has a lot of back.trouble and climbing is hard on him..

Lovely hotel and staff

Lovely hotel and staff