De beleving van de vriendelijkheid en behulpzaamheid

Het inchecken te omslachtig. Wat mij betreft hoef ik niet begeleid te worden naar de kamer.

Everything was awesome.

The health faucet positioning

Wonderful staff and the atmosphere

Extreme air conditioning at breakfast was slightly unnecessary

Beautiful premises, lovely art deco furniture and fittings as well as historical photographs, prints and paintings. The premises extremely well kept with a high attention to detail in the room and restaurant. The pool area is magnificent and the service impeccable. Staff is also very attentive.

Nothing negative can be said

Je suis un client habituel de ce bel hôtel très bien placé (à deux pas de CP, à côté de la station de métro Janpath, avec toutes les opportunités de shopping, change d'argent, restaurants, etc. à proximité). L'accueil est très aimable et, d'une façon générale, le personnel est parfait (housekeeping, restaurant, piscine, etc.). Très bon petit déjeuner buffet. La piscine est superbe, extrêmement agréable, et les "pool boys" sont aux petits soins. Je recommande le restaurant "Spice route" au cadre extraordinaire (prendre garde d'avoir un portefeuille bien garni).

Je vous en prie, ôtez les insupportables écrans de plexiglas à la réception : le "corona scam" est fini !!

Das Gebäude, die Einrichtung sowie Dekorationen gefallen gut. Es wird auf frische Blumen geachtet, viele beeindruckende, aber schlichte, Kunstwerke sind überall zu finden. Das Personal war rundum herzlich ohne aufdringlich zu sein.

Classic elegance

Le personnel est très accueillant et a le souci de bien faire. La piscine est très bien. La chambre est propre, la literie confortable et les équipements sont fidèles à la description. L'hôtel est en lui-même un vrai musée, des oeuvres jusque dans les chambres, plutôt appréciable pour les férus d'art ou d'histoire. Mention spéciale pour le petit déjeuner qui est extra !

Peu de luminosité dans la chambre, ce n'est pas gênant pour moi personnellement mais il faut le savoir.

Architecture de l'hôtel, son côté historique et tous les tableaux qui sont à découvrir partout dans l'hôtel (digne d'un musée), chambre confortable, personnel accueillant, petit-déjeuner bon et varié, piscine agréable, emplacement central (Connaught Place à 5 minutes à pied).

Amazing property, service and ambience.

Everything was great.

All the staff especially Surinder are amazing and do their level best to look after you . Amrik Klair

N/a

La piscine etait fermé!

Frühstück und Essen Volltrefflich sehr gut

Wonderful building, helpful staff, great room, good food and service.

Nothing

The grounds we’re beautiful

The staff isn’t personable as you find in smaller boutique hotels. It feels like a business at this hotel. Staff is very nice but almost robotic. Sad

Das Imperial in New Dehli ist eines der schönsten und top geführten Hotels der Welt, Dank dem Executive Vice President Louis Sailer und seiner hervorragenden Crew, von Rishab Kakkad an der Rezeption über den aufmerksamen Barkeeper in der phantastischen Bar 1911 bis zu dem Zimmer Staff. Einfach großartig und eine tolle Erfahrung !

Ambiance and old world charm

Wait staff were not attentive at tea service, the spice route and particularly during breakfast. Seems under staffed or in need of training. The breakfast setup didn’t feel 5 star.

Friendly.

The room was a little cold.

Thoughtful and comfortable

Nil

Facilities, food, staff service are beyond exceptional. The flower arrangements are magnificent. We look forward to returning

Atmosphere

Well really the dining Experience was not up to the rest

My stay at the Imperial Hotel Delhi was an absolute delight. From the moment I arrived, the luxurious ambiance and impeccable service wowed me. The elegantly designed room provided a comfortable haven, and the culinary offerings were a true treat for my taste buds. The hotel's central location made exploring the city a breeze, and returning to the hotel felt like coming home to luxury and comfort. It was an unforgettable experience that I would gladly repeat. Enjoyed watching my grandson's pure joy as he splashed in the pool.

I don't recollect experiencing any inconsistencies. If there were any, they were overshadowed by the overall exceptional experience and the hotel's dedication to providing a luxurious and memorable stay.

The true definition of luxury : This hotel is very spacious, extremely calm (which for Delhi is unconventional), restaurants are excellent, staff is the best (front desk, room service people I had the chance to interact with were extremely helpful and kind), services are very high end (beautiful spa, great pool, modern gym). Every corridor is set as an exhibition of paintings, etchings and old furnitures, so you can just wonder around and basically discover something new every day :) Basically the best place to stay in Delhi.

Nothing

The pool, the breakfast, the hotel in general, location and all the amenities: As if that were not enough, the staff that work in the hotel are extremely warm and friendly: they make you feel better than at home

The stuff remembered my food preferences

The charges did work

The staff and servirce was excellent. One of the best hospitality I have ever experienced.

early check-in, breakfast before check-in

Location was great, and surface level aesthetics are brilliant and Rahul @ F&B was very attentive.

Expected a better breakfast and food quality for such high prices. The Smoked Salmon on toast had the slightest sliver of cream cheese that you couldn’t taste, with no lemon and no seasoning. The smoked salmon had only texture and very little taste. I asked for dill on top and was brought extra capers (I gave up trying to explain in the end). The mattresses are harder than other hotels, and the bidet is on the wrong side of the toilet. The staff are trained to upsell to the point of lying, and on 2 occasions when asking for an Innova / Crestor, they told me there was only a BMW X5 available at double the price, but upon a push they admitted there were indeed other Hotel cars available. Do guests expect to be lied to? The evening snack, room, breakfast and 4 hours of car usage costed 37,000 INR and an insult to my intelligence. Word for the wise: Book the Shangri La next door. You get better service.