We don't like, we love the entire property

A bit Expensive 😄

Attentive staff - centrally located - great airport service - spa was on point - breakfast was phenomenal - rooms are spacious - overall a great value.

Can think of anything

Location only

Upon arrival there was a complimentary Food platter was given on arrival in room-uncovered. We didnt know how long it had been there. On the food platter was Salmon sandwiches, and cakes with cream. They were left for 2 days before we asked room service to remove them. we just thought this is really poor food hygiene and bad housekeeping service. Housekeeping not particularly up to standard, as we had to request extra pillows from housekeeping after they had taken 2 from the bed.... Housekeeping supervisor was little arrogant to one of the guests as she requested for 3 pillows to be replaced due to stains on the white linen. Some of the room service staff were really nice -but painfully slow service . 3 of us caught food poisoning, and when escalated a concern to the hotel that it may have been from their evening buffet, the CHEF's response was arrogant and in denial. In total we lost 2 business days for 3 of our staff, and had to call the doctor to issue antibiotc just to be able to fly back home. Our colleague from NYNY also notified me she and her husband had upset stomach's ( they left the day we were all sick) . We had to upgraded some of our staff to ensure their comfort on travel back to UAE. All in all this experience has been really distressing as it wasn't handled with due respect from beginning to end. 2 of our colleagues are still sick, and are now missing work here in the UAE. We are sending them to the hospital to try and find the problem so as we can assist them in getting better. Saddened that Fairmont don't have better systems in place for follow through in cases like this.

very friendly staff

Staff were great especially room cleaning staff

Great location. Helpful concierge. Nice lobby

Hotel is old. Water outlet in shower was stuck but was cleared quickly when we called for service

Personal dedication, warm welcome, exclusiveness, premium quality

Location

Room is not clean

Good location and clean rooms.

Some of the power outlets are not working.

The staff was excellent , they always went above and beyond to help. the spa was outstanding, the hot stone massage was fabulous , ask for Sol . the gold lounge was great and definitely worth it.

Everything was exceptional.

Nothing!

Nice gym. Good variety and good quality equipment. The staff was very helpful.

The dinner buffet was not very good. Some of the items looked as though it had been out all day e.g., wilted salad, dried up meat. Suggest going to the Mall across the street - so many excellent options.

Great hotel, friendly staff.

The rooms are a little outdated.